Toshiba CIX40 manual Greetings, Personal, System, Busy

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“Change Your User Options”

The Grand Tour

Greetings

Greetings

You can select either a personal or system greeting to play to callers when you do not answer or when your telephone is busy.

Depending on how your system is configured, callers may hear a separate busy greeting—the system or the custom busy greeting. See

on page 51 for details.

Personal

Personal greetings are greetings that you record for callers. Your voice mail system stores all recorded greetings under the personal greeting number (1~7) for your mailbox. Using the greeting number, you can select the greeting which plays.

The System Administrator can also schedule your greetings to automatically play at different times. If you choose, you can override the automatic schedule using the

“Change Your Greeting Selection” on page 49.

System

The system greeting is a standard prerecorded greeting. It cannot be recorded over or deleted. The greeting states, “Please leave a message for (name).” Your voice mail system adds your name from the name recording that you have made (see “Record Your Name” on page 17).

Busy

If your User ID mailbox is configured for a personal busy greeting, you can record a custom busy greeting that plays when your extension is busy. If a custom greeting is not recorded, the default system busy greeting plays. See “Create or Record Over Your Busy Greeting” on page 55 for details.

The custom busy greeting can also be turned on/off using the Select Your Busy Greeting option on the Change Your User Options Menu (see “Select Your Busy

Greeting” on page 56).

Note The System Administrator must configure your User ID mailbox for the custom busy greeting option to be available.

Strata CIX40 Voice Processing User Guide 07/06

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Contents CIX40 Voice Processing System User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Play Messages Integration Features Strata CIX40 Voice Processing User Guide 07/06 Organization IntroductionCalls attention to important instructions or information ConventionsRelated Documents/Media Introduction Grand Tour Overview Admin Main Menu Message Queues Features to Personalize Your MailboxNew Message Queue Saved Message Queue Forwarded Message Message TypesReply Message Busy GreetingsPersonal SystemPrivate Special Delivery OptionsFuture Delivery UrgentPersonal Distribution Lists Message Destination SelectionsSystem Distribution Lists User OptionsDirectory User Tutorial New User User PromptsThis page is intentionally left blank User Tutorial Getting StartedAccess Your Mailbox From Internal Telephone From External TelephoneGetting Started Record Your Name Record Your Personal Greetings Change Your Security Code Exit Your Mailbox or User Mode Play Messages Access MessagesPlay Messages Playback ControlsPlay Next Message Play Messages Play Your MessagesFrom the Main Menu, press 1 Play Messages Replay the current message Play the previous message Special Functions Continuous Delete New/Saved message queue toggle Return to previous menu This page is intentionally left blank Recording Controls Send Messages# End Recording Select Additional Destinations Special Delivery Options Send a MessageOr * to cancel your entry and re-enter Press # when done Append recording Forward a Message Press # again to forward the message immediately Append recording Reply to the Current Message Append reply Personal List Enter a list number 1~7 System List To remove the private status, press 7 then 2 again Enter an option number and press # Manage Mailbox Manage Mailbox Change Your GreetingCreate or Record Over a Personal Greeting Repeat on Change Your Greeting Selection Or 99 to return to the Main Menu Review a GreetingManage Mailbox Change Your User OptionsChange Your Do Not Disturb DND Setting Receive the call Change Your Call Screening SettingChange Your Security Code Create or Record Over Your Busy Greeting Select Your Busy Greeting Record Your Name Change Your Message Notification Or 99 to return to the Main Menu Review Your Option Settings From the Manage Mailbox Menu Manage Your ListsEnter the User ID. Press # when done Manage Guest Mailboxes Manage Guest User IDsGuest Use Guest User IDsCall Forward Integration FeaturesIntegration Features Responding to a Lit Msg LED Message WaitingTurning On/Off Message Waiting LED on Another Exten- sion CIX IntegrationSoft Key Control of Voice Mail Voice Mail Main Menu Play Msgs Integration Features Previous Call Record to Voice Mail Voice Mail Conference Direct Transfer to Voice MailboxCall Monitor This page is intentionally left blank Term Definition Busy Greeting GlossaryDtmf Glossary Tone-dialing Telephone Index Fifo ~ R Index

CIX40 specifications

The Toshiba CIX40 is a robust communication platform designed for small to medium-sized businesses. This system exemplifies Toshiba’s commitment to delivering advanced telephony solutions with a blend of versatility and reliability. One of the standout features of the CIX40 is its ability to support up to 40 extensions, making it ideal for growing enterprises that require a scalable phone system.

One of the key characteristics of the CIX40 is its hybrid architecture. This allows users to seamlessly integrate both traditional analog phone lines and Voice over Internet Protocol (VoIP) services. By supporting an array of communication methods, businesses can enhance their operational flexibility.

The CIX40 comes equipped with a variety of features that cater to modern business needs. Voicemail functionality is integrated, offering users the ability to manage messages efficiently, with options for unified messaging. This provides a single point for accessing voice messages, whether they arrive via phone, email, or SMS.

Another notable technology is Toshiba's Call Manager, which enhances productivity through a user-friendly interface. This software allows employees to manage calls, contacts, and voicemails from their computers, making communication more streamlined and effective. The integration with mobile devices is facilitated through Toshiba's Mobile Extensions, allowing staff to stay connected even when away from the office.

Further enhancing its functionality, the CIX40 supports a comprehensive range of telecommunication features such as call forwarding, caller ID, and conferencing capabilities. These features are essential for fostering efficient communication channels both internally among employees and externally with clients.

Security is also a priority for the CIX40. The system employs advanced encryption protocols to ensure the integrity and confidentiality of voice communications. This is particularly vital as cyber threats become an increasing concern for businesses today.

Additionally, the CIX40 is compatible with various Toshiba telephones, offering flexibility in choosing the right devices that fit the company's unique needs. The system can be tailored with different handsets, ensuring every workplace is equipped with the tools to enhance productivity.

In conclusion, the Toshiba CIX40 stands out as a powerful communications solution that combines flexibility, modern technology, and essential features, making it an ideal choice for businesses looking to improve their telephony system while effectively managing costs. Its hybrid capabilities, user-friendly software, and commitment to security positions it as a leader in business communication solutions.
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