Mitel 5330 manual About Your Phone Applications

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Mitel 5330 and 5340 IP Phones User Guide

ABOUT YOUR PHONE APPLICATIONS

Your 5330 and 5340 IP Phones provide applications that simplify the use of your phone.

To open the Applications window, press the blue Menu key. The Applications home window gives the current status of your phone’s applications. To open an application, press the key beside the application name:

∙People (5340 IP Phone only): Use the People application to add, delete and edit contact names and numbers. You can also dial anyone on your contact list from the People application. The People window displays up to eight contacts per page, ordered alphabetically by last name For information on using the People application, refer to Setting Up Your Contact List and Dial From Your People Application.

∙Call Forwarding: Use the Call Forwarding application to quickly set Call Forward Always and to create Call Forward profiles that identify where to send your incoming calls. The Call Forwarding window shows a list of your Call Forwarding profiles and indicates which one is active. See Call Forward for more information on how to add, edit, delete, and activate Call Forwarding profiles.

∙Call History: Use the Call History application to display lists of the calls that you have missed, made, and answered. This feature allows you to filter the call records and display information on each call on the list. See Using the Call History Application for more information.

∙Conference Unit: Use the Conference Unit application to control the 5310 IP Conference Unit. Use this application to turn the conference unit off or on, to adjust the volume, or to put the conference unit into Presentation mode. You can only run one Conference Controller session at a time. The Conference Unit application is available only when your phone is connected to a 5310 Conference Unit. See Using Your Phone with the 5310 Conference Unit for more information.

∙Cordless Module and Accessories: Use the Cordless Devices application to configure and view status of cordless (DECT and Bluetooth) accessories. See Using the Cordless Module for more information.

∙Settings: Use the Settings application to display and quickly change your phone’s current communications settings. See Using the Settings Application for more information.

∙Help: Provides access to Launch PC Help and Quick Help and displays a list of the key icons.

∙Call Info: Use the Call Info application to display caller information on your phone’s prime line. Call Info appears automatically on incoming calls if the Call Notification—Display Call Info Setting is enabled and Call Info is available

You can press the programmed application key from the default Phone Window. For information on programming keys, see Programming Features On Your Keys.

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Contents Communications Director Platform Trademarks Mitel 5330 and 5340 IP Phones User Guide DecemberUsing Your Default Phone Window and Keys Setting UP Your Contact List 5340 only Using Other Features Visual Voice Mail Using Your Phone with the Cordless Module and Accessories Using a Bluetooth Headset About Your Phone 5330 IP Phone 5340 IP Phone Feature Function Elements of Your PhoneRing/Message Indicators Mitel Line Interface ModuleAdjust the Viewing Angle Dont Cradle the HandsetProtect your Hearing To tilt your phone for better viewingGetting Started with Your Phone Using Your Default Phone Window and Keys5330 IP Phone Window 5330 IP Phone Default Window and Keys Programming Features on Your KeysAbout Your Phone Applications Using the Settings Application Using the Call History ApplicationView Call Log Details Review Call Log IconsTips for Setting up Your Phone To access the 5330/5340 IP Phone help and documentationGetting Help Delete LogsUsing the Dial Pad to Enter Information Customizing Your PhoneUsing the On-Screen Keyboard to Enter Information Press Settings Press User Information Press Edit NameSpecify User Information To specify the phone number displayed on your phonePress Settings Press Settings Press Brightness and ContrastSpecify Language Specify Display Brightness and ContrastTo adjust the volume of the audio feedback Press Settings Press Audio FeedbackSpecify Audio Feedback Options Specify Text SizeAdjust the Ringer Specify Call Notification BehaviorEnable a Screen Saver 5340 only Enable PC Connectivity Press Settings Press External MessagesPress Settings Press PC Connectivity Program Receipt of External MessagingTips on Programming Features Programming Features on Your KeysFeatures available for programming on programmable keys DND Program Feature Keys Using the Settings Application To program a Phone Feature or hard keyPress Settings Press Programmable Keys Applications available for programming on programmable keysTo program Speed Call To program a Phone ApplicationPress Speed Call Clear Programming from a Key To clear the feature or application programming from a keyPress Clear Key Adding Names to Your Contact List Setting UP Your Contact List 5340 onlyEditing Information in Your Contact List Making and Answering Calls Dial from your People Application 5340 IP Phone onlyPhone Book To dial a contact from your People listEnd a Call Answer a CallRedial Redial Saved Number Handsfree OperationUsing the Analog line Auto-AnswerHold Call HandlingMute Transfer Direct Transfer to Voice MailboxTo Transfer an active call To transfer an active call during headset operationConference Conference SplitAdd Held To leave a ConferenceUsing Quick Call Forward Always To program and enable Call Forward AlwaysSwap Call ForwardingProgramming Call Forwarding Using Profiles To deactivate Call Forward AlwaysPress Deactivate To create a Call Forward profileCancel Call Forward Activate Call ForwardUsing Other Features Account CodesAttendant Call Hold Remote Retrieve CallbackCall Forward Remote Im Here To retrieve a call placed on Hold by the attendantCall Forward Forced Call Forward End ChainingTo force an incoming call to be forwarded Call Forward Override Call ParkTo override Call Forward and ring a station To park an active callCampon Call PickupDirect Paging Direct Paging Handsfree Answerback Enabled To answer a call using Handsfree AnswerbackTo turn Handsfree Answerback on To turn Handsfree Answerback offTo end a Handsfree Answerback call Direct Paging Handsfree Answerback DisabledTo end a Direct Page call, do one of the following Direct Voice Call Do Not DisturbEmergency Calls When Emergency Call Routing not Programmed Emergency CallsFloat Keys 5340 IP Phone To enable float keys Press Settings Press Float KeysTo program Float Keys using the Settings Application Programming Float KeysUsing Float Keys To disable float keysGroup Listen Group Paging / Meet Me AnswerGroup Presence To join a groupTo leave a group To change another group members presence statusHandoff Personal Ring Groups Headset OperationHot Desking To hang upTo mute your headset microphone To log into a Hot Desking phone the phone must be idleHot Desk PIN Change Hot Desk Remote LogoutMake Busy Messaging Advisory Message Waiting IndicatorMessaging Callback To cancel a Callback Messaging Cancel CallbackYou can check for messages from a remote station Messaging Cancel All Callbacks MusicNight Answer Override IntrudePaging Phone LockTo use Paging Before locking a set, ensure thatUser PIN To activate Phone LockTo de-activate Phone Lock To change the User PINRecord a Call ReminderVoice Dialler Speed CallTag Call Trunk FlashTo tag a malicious call To flash a trunk while talking on an outside callSet Up your Mailbox Enable Visual Voice MailVisual Voice Mail Opening the Visual Voice Mail ApplicationLog Into Your Mailbox From Another Extension Log Out Of Your MailboxAbout the Visual Voice Mail Main Window Voice Mail Application Main WindowTo display details about a message Display Message DetailsMessage Details Window Play a Voice Message Dial Message SenderTo play a voice message To dial the phone number of a message senderSave a Message Delete a MessageAdd a Message Sender to Your Contacts List Forward a Message to Another MailboxTo forward a message to your email address Forward a Message to Your Email AddressPress To Email Using Your Phone with the 5310 IP Conference Unit Access the Conference ControllerAdjust the Conference Unit Volume Place the Conference Unit in Presentation ModeExit the Conference Controller Mute the Conference UnitUsing the Line Interface Module Making and Answering Calls Using the Analog keyTo make a call using the Analog line To answer a Call using the analog lineMaking and Answering Calls Using the Failover Mode To end a current call when an incoming analog call arrivesUsing Your Phone with the Cordless Module and Accessories Dect Cordless Module and Accessories on 5300 Series IP PhoneElements of Your Cordless Module and Accessories Rear View of 5300 Series IP PhoneTo pair a Dect cordless accessory Pairing the Cordless Module and AccessoriesHandset/Headset Combinations Pairing a Bluetooth Accessory with a Bluetooth Module To pair a Bluetooth accessoryCordless Module LED Indicators Using a Cordless Device as a Remote ControlUnpairing an Accessory To unpair a cordless accessoryUsing the Mute Key on a Cordless Device Using the Volume Keys on Cordless DeviceElements of the Cordless Handset Using the Mitel Cordless HandsetCordless Handset on a 5300 Series Phone Dialing Auto Dial Disabled Dialing Auto Dial EnabledTo dial a number with Auto Dial disabled To dial with Auto Dial enabledHandset Alerting Tones and LEDs Handset provides the following alerting tonesUsing the Mitel Dect Cordless Headset Elements of the Dect Cordless HeadsetHeadset Alerting Tones and LEDs Cordless headset provides the following alerting tonesLED Color LED State Indicates To answer a call Using a Bluetooth HeadsetTo hang up on a call To dial a number with Auto Dial enabled Using the Cordless Devices Application Low Battery LevelViewing Cordless Module Information To view Cordless Module informationConnecting/Disconnecting a Bluetooth Headset Enabling/Disabling Auto-Connect on a Bluetooth HeadsetEditing a Bluetooth Headset Name To disable Auto Dial Auto DialTo program an Auto Dial number Press Edit InfoUsing IP Programmable Key Modules 12
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5330 specifications

The Mitel 5330 is a sophisticated IP phone designed to meet the communications needs of modern businesses. Offering a combination of advanced technology and user-friendly features, the Mitel 5330 is ideal for office environments where high-quality communication is essential.

At its core, the Mitel 5330 leverages Voice over Internet Protocol (VoIP) technology, allowing for seamless connectivity over the internet. This technology enhances voice clarity and reduces communication costs by utilizing existing network infrastructure instead of traditional phone systems. The phone utilizes the SIP (Session Initiation Protocol) standard, ensuring interoperability with various VoIP platforms.

One of the standout features of the Mitel 5330 is its extensive display. With a backlit graphical interface, users can easily navigate through menus and access information quickly. The phone typically includes a high-definition color display that enhances visibility, making it convenient for users to manage calls and access features.

The Mitel 5330 is equipped with programmable keys that enhance efficiency, allowing users to create shortcuts for frequently used functions, such as speed dialling or call transfer. This customizability allows employees to tailor the phone to their specific needs, increasing productivity in the workplace.

Additionally, the Mitel 5330 supports a wide range of call management features, including call hold, call forwarding, and three-way calling. These functionalities streamline communication processes, enabling teams to work collaboratively and efficiently. The phone also supports voicemail integration, ensuring that users never miss an important message.

Built-in audio technologies, such as wideband audio and high-definition sound quality, contribute to crystal-clear voice communication, minimizing misunderstandings during calls. Furthermore, the phone often includes a hands-free speakerphone option, enhancing flexibility for users who may need to multitask while conversing.

In terms of connectivity, the Mitel 5330 typically features various ports, including Ethernet connections, allowing for easy integration into existing network setups. Its robust architecture ensures reliability, even in demanding office environments.

Overall, the Mitel 5330 represents a powerful solution for businesses seeking a reliable, feature-rich IP phone. Its combination of advanced technology, user-friendly features, and high call quality makes it an excellent choice for organizations looking to improve their communication capabilities. With its focus on efficiency and performance, the Mitel 5330 can significantly enhance workplace productivity.
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