Mitel 5330 and 5340 IP Phones User Guide
Attendant Call Hold - Remote Retrieve
To retrieve a call placed on Hold by the attendant:
1.Lift the handset.
2.Dial the appropriate feature access code.
3.Dial the digits announced by the attendant.
Callback
The Callback feature allows you to be notified when a busy phone becomes free or when a phone has been used after a
To request a Callback when you reach a busy or unanswered station:
1.Press Call Me Back.
2.Hang up.
When the party is available, your phone starts ringing, and the display shows the Callback ringing indicator.
To answer a Callback:
∙When you see the Callback ringing indicator, lift the handset, or press the Float Key (flashing with the calling party’s name label; see page 44).
Call Forward - Remote (I'm Here)
To forward calls from a remote station to your current location:
1.Press Superkey (must be programmed to a key).
2.Press the No softkey until "Call Forwarding?" appears.
3.Press the Forwarding softkey.
4.Press the Next softkey until "I Am Here" appears.
5.Press the To Me softkey.
6.Dial the extension of the remote station.
If you make an error while dialing, use the <— softkey to backspace and correct the number.
7.Press 
(DOWN) or the Save softkey.
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