Mitel 5330 manual Using the Settings Application, Using the Call History Application

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Mitel 5330 and 5340 IP Phones User Guide

Using the Settings Application

The Settings application provides a single location to access all your phone settings. Select any of the options below to access a window where you can view and configure settings for your phone. The Settings window provides the following:

∙User Information: Use to specify your name and phone number.

∙Languages: Allows you to select the language in which phone prompts and applications appear. Supported languages are English, French, Spanish, German, Dutch, Italian, and Portuguese. Note: The system can support up to three languages at one time. Language choices appearing in the phone display are controlled by ICP programming.

∙Text Size: Allows you to specify the font size (large or small) for the 5340 IP Phone.

∙Programmable Keys: Use to assign features to the Programmable Keys that are available in the Phone application.

∙Call Notification: Use to specify that the Phone application behavior when incoming or outgoing calls occur.

∙Brightness and Contrast: Allows you to adjust the display brightness and contrast of your phone.

∙Screen Saver: Allows you to specify a specific time of inactivity on your phone that triggers the screen saver to display.

∙Audio Feedback: This setting allows you to adjust the volume of the audio feedback as well as the error beeps and enable or disable the setting.

∙Message Key Configuration: Allows you to configure the Message key.

∙External Message: Allows you to program your phone to launch the Phone application when it displays special messages in the Information Display area.

∙PC Connectivity: Allows you to enter a password that is used by the phone to establish communications with the PC-resident Unified Communicator (UC) Express application. See the Unified Communicator Express User Guide at http://edocs.mitel.com for details.

∙About 5330/5340 IP Phone: This screen displays the software release.

Using the Call History Application

Use this application to display logs of your most recent 50 calls. After the 50-call limit has been reached, the oldest log is replaced each time a new call is missed, made, or answered.

From this application, you can

∙display logs by type

∙display call information (if available) for the logs

∙return missed calls by pressing a key (5340 IP only)

∙delete or modify digits before saving or dialing a call

∙delete logs

If you are a hot-desk user, you can view and maintain your call history logs when you are logged into another extension.

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Contents Communications Director Platform Mitel 5330 and 5340 IP Phones User Guide December TrademarksUsing Your Default Phone Window and Keys Setting UP Your Contact List 5340 only Using Other Features Visual Voice Mail Using Your Phone with the Cordless Module and Accessories Using a Bluetooth Headset About Your Phone 5330 IP Phone 5340 IP Phone Elements of Your Phone Feature FunctionMitel Line Interface Module Ring/Message IndicatorsDont Cradle the Handset Adjust the Viewing AngleProtect your Hearing To tilt your phone for better viewing5330 IP Phone Window Using Your Default Phone Window and KeysGetting Started with Your Phone Programming Features on Your Keys 5330 IP Phone Default Window and KeysAbout Your Phone Applications Using the Call History Application Using the Settings ApplicationReview Call Log Icons View Call Log DetailsTo access the 5330/5340 IP Phone help and documentation Tips for Setting up Your PhoneGetting Help Delete LogsCustomizing Your Phone Using the Dial Pad to Enter InformationPress Settings Press User Information Press Edit Name Using the On-Screen Keyboard to Enter InformationSpecify User Information To specify the phone number displayed on your phonePress Settings Press Brightness and Contrast Press SettingsSpecify Language Specify Display Brightness and ContrastPress Settings Press Audio Feedback To adjust the volume of the audio feedbackSpecify Audio Feedback Options Specify Text SizeSpecify Call Notification Behavior Adjust the RingerEnable a Screen Saver 5340 only Press Settings Press External Messages Enable PC ConnectivityPress Settings Press PC Connectivity Program Receipt of External MessagingFeatures available for programming on programmable keys Programming Features on Your KeysTips on Programming Features DND To program a Phone Feature or hard key Program Feature Keys Using the Settings ApplicationPress Settings Press Programmable Keys Applications available for programming on programmable keysPress Speed Call To program a Phone ApplicationTo program Speed Call Press Clear Key To clear the feature or application programming from a keyClear Programming from a Key Editing Information in Your Contact List Setting UP Your Contact List 5340 onlyAdding Names to Your Contact List Dial from your People Application 5340 IP Phone only Making and Answering CallsPhone Book To dial a contact from your People listRedial Answer a CallEnd a Call Handsfree Operation Redial Saved NumberAuto-Answer Using the Analog lineMute Call HandlingHold Direct Transfer to Voice Mailbox TransferTo Transfer an active call To transfer an active call during headset operationConference Split ConferenceAdd Held To leave a ConferenceTo program and enable Call Forward Always Using Quick Call Forward AlwaysSwap Call ForwardingTo deactivate Call Forward Always Programming Call Forwarding Using ProfilesPress Deactivate To create a Call Forward profileActivate Call Forward Cancel Call ForwardAccount Codes Using Other FeaturesCallback Attendant Call Hold Remote RetrieveCall Forward Remote Im Here To retrieve a call placed on Hold by the attendantTo force an incoming call to be forwarded Call Forward End ChainingCall Forward Forced Call Park Call Forward OverrideTo override Call Forward and ring a station To park an active callDirect Paging Call PickupCampon To answer a call using Handsfree Answerback Direct Paging Handsfree Answerback EnabledTo turn Handsfree Answerback on To turn Handsfree Answerback offTo end a Direct Page call, do one of the following Direct Paging Handsfree Answerback DisabledTo end a Handsfree Answerback call Do Not Disturb Direct Voice CallEmergency Calls Emergency Calls When Emergency Call Routing not ProgrammedFloat Keys 5340 IP Phone Press Settings Press Float Keys To enable float keysTo program Float Keys using the Settings Application Programming Float KeysTo disable float keys Using Float KeysGroup Paging / Meet Me Answer Group ListenTo join a group Group PresenceTo leave a group To change another group members presence statusHeadset Operation Handoff Personal Ring GroupsTo hang up Hot DeskingTo mute your headset microphone To log into a Hot Desking phone the phone must be idleMake Busy Hot Desk Remote LogoutHot Desk PIN Change Messaging Callback Message Waiting IndicatorMessaging Advisory You can check for messages from a remote station Messaging Cancel CallbackTo cancel a Callback Music Messaging Cancel All CallbacksNight Answer Override IntrudePhone Lock PagingTo use Paging Before locking a set, ensure thatTo activate Phone Lock User PINTo de-activate Phone Lock To change the User PINReminder Record a CallSpeed Call Voice DiallerTrunk Flash Tag CallTo tag a malicious call To flash a trunk while talking on an outside callEnable Visual Voice Mail Set Up your MailboxVisual Voice Mail Opening the Visual Voice Mail ApplicationLog Out Of Your Mailbox Log Into Your Mailbox From Another ExtensionVoice Mail Application Main Window About the Visual Voice Mail Main WindowMessage Details Window Display Message DetailsTo display details about a message Dial Message Sender Play a Voice MessageTo play a voice message To dial the phone number of a message senderDelete a Message Save a MessageAdd a Message Sender to Your Contacts List Forward a Message to Another MailboxPress To Email Forward a Message to Your Email AddressTo forward a message to your email address Access the Conference Controller Using Your Phone with the 5310 IP Conference UnitAdjust the Conference Unit Volume Place the Conference Unit in Presentation ModeMute the Conference Unit Exit the Conference ControllerMaking and Answering Calls Using the Analog key Using the Line Interface ModuleTo make a call using the Analog line To answer a Call using the analog lineTo end a current call when an incoming analog call arrives Making and Answering Calls Using the Failover ModeDect Cordless Module and Accessories on 5300 Series IP Phone Using Your Phone with the Cordless Module and AccessoriesRear View of 5300 Series IP Phone Elements of Your Cordless Module and AccessoriesHandset/Headset Combinations Pairing the Cordless Module and AccessoriesTo pair a Dect cordless accessory To pair a Bluetooth accessory Pairing a Bluetooth Accessory with a Bluetooth ModuleUsing a Cordless Device as a Remote Control Cordless Module LED IndicatorsUnpairing an Accessory To unpair a cordless accessoryUsing the Volume Keys on Cordless Device Using the Mute Key on a Cordless DeviceCordless Handset on a 5300 Series Phone Using the Mitel Cordless HandsetElements of the Cordless Handset Dialing Auto Dial Enabled Dialing Auto Dial DisabledTo dial a number with Auto Dial disabled To dial with Auto Dial enabledHandset provides the following alerting tones Handset Alerting Tones and LEDsElements of the Dect Cordless Headset Using the Mitel Dect Cordless HeadsetCordless headset provides the following alerting tones Headset Alerting Tones and LEDsLED Color LED State Indicates To hang up on a call Using a Bluetooth HeadsetTo answer a call To dial a number with Auto Dial enabled Low Battery Level Using the Cordless Devices ApplicationViewing Cordless Module Information To view Cordless Module informationEditing a Bluetooth Headset Name Enabling/Disabling Auto-Connect on a Bluetooth HeadsetConnecting/Disconnecting a Bluetooth Headset Auto Dial To disable Auto DialTo program an Auto Dial number Press Edit InfoUsing IP Programmable Key Modules 12
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5330 specifications

The Mitel 5330 is a sophisticated IP phone designed to meet the communications needs of modern businesses. Offering a combination of advanced technology and user-friendly features, the Mitel 5330 is ideal for office environments where high-quality communication is essential.

At its core, the Mitel 5330 leverages Voice over Internet Protocol (VoIP) technology, allowing for seamless connectivity over the internet. This technology enhances voice clarity and reduces communication costs by utilizing existing network infrastructure instead of traditional phone systems. The phone utilizes the SIP (Session Initiation Protocol) standard, ensuring interoperability with various VoIP platforms.

One of the standout features of the Mitel 5330 is its extensive display. With a backlit graphical interface, users can easily navigate through menus and access information quickly. The phone typically includes a high-definition color display that enhances visibility, making it convenient for users to manage calls and access features.

The Mitel 5330 is equipped with programmable keys that enhance efficiency, allowing users to create shortcuts for frequently used functions, such as speed dialling or call transfer. This customizability allows employees to tailor the phone to their specific needs, increasing productivity in the workplace.

Additionally, the Mitel 5330 supports a wide range of call management features, including call hold, call forwarding, and three-way calling. These functionalities streamline communication processes, enabling teams to work collaboratively and efficiently. The phone also supports voicemail integration, ensuring that users never miss an important message.

Built-in audio technologies, such as wideband audio and high-definition sound quality, contribute to crystal-clear voice communication, minimizing misunderstandings during calls. Furthermore, the phone often includes a hands-free speakerphone option, enhancing flexibility for users who may need to multitask while conversing.

In terms of connectivity, the Mitel 5330 typically features various ports, including Ethernet connections, allowing for easy integration into existing network setups. Its robust architecture ensures reliability, even in demanding office environments.

Overall, the Mitel 5330 represents a powerful solution for businesses seeking a reliable, feature-rich IP phone. Its combination of advanced technology, user-friendly features, and high call quality makes it an excellent choice for organizations looking to improve their communication capabilities. With its focus on efficiency and performance, the Mitel 5330 can significantly enhance workplace productivity.
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