Mitel 5330 manual Making and Answering Calls Using the Failover Mode

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Mitel 5330 and 5340 IP Phones User Guide

To answer a waiting analog call or return to the original analog call:

1.Do one of the following:

Press and release the hookswitch

Press Cancel ()

2.Press the key you have programmed as Analog Line.

To put a current call on hold to answer an incoming analog call:

Press the highlighted Analog Line key.

To switch between the current call and the held call when one of the calls is using the analog line, do one of the following:

If your current call is using the analog line, press the flashing Line key of the held call. The analog call is automatically put on hold.

If your current call is using an IP line, press the highlighted Analog Line key. The IP line is automatically put on hold.

To end a current call when an incoming analog call arrives:

Press Cancel () and then press the highlighted Analog Line key. The current call ends and you are connected to the caller on the analog line.

To end the current analog call when an incoming call arrives:

Press Cancel (). The current analog call ends and you are connected to the new caller.

Making and Answering Calls Using the Failover Mode

To make a call using the analog line during an IP connection failure:

1.Lift the handset.

The phone displays IP FAIL: ANALOG CALL.

2.Dial the number.

To answer a call using the analog line during an IP connection failure:

Lift the handset. The call is answered. The phone displays IP FAIL: ANALOG CALL.

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Contents Communications Director Platform Trademarks Mitel 5330 and 5340 IP Phones User Guide DecemberUsing Your Default Phone Window and Keys Setting UP Your Contact List 5340 only Using Other Features Visual Voice Mail Using Your Phone with the Cordless Module and Accessories Using a Bluetooth Headset About Your Phone 5330 IP Phone 5340 IP Phone Feature Function Elements of Your PhoneRing/Message Indicators Mitel Line Interface ModuleProtect your Hearing Adjust the Viewing AngleDont Cradle the Handset To tilt your phone for better viewingUsing Your Default Phone Window and Keys Getting Started with Your Phone5330 IP Phone Window 5330 IP Phone Default Window and Keys Programming Features on Your KeysAbout Your Phone Applications Using the Settings Application Using the Call History ApplicationView Call Log Details Review Call Log IconsGetting Help Tips for Setting up Your PhoneTo access the 5330/5340 IP Phone help and documentation Delete LogsUsing the Dial Pad to Enter Information Customizing Your PhoneSpecify User Information Using the On-Screen Keyboard to Enter InformationPress Settings Press User Information Press Edit Name To specify the phone number displayed on your phoneSpecify Language Press SettingsPress Settings Press Brightness and Contrast Specify Display Brightness and ContrastSpecify Audio Feedback Options To adjust the volume of the audio feedbackPress Settings Press Audio Feedback Specify Text SizeAdjust the Ringer Specify Call Notification BehaviorEnable a Screen Saver 5340 only Press Settings Press PC Connectivity Enable PC ConnectivityPress Settings Press External Messages Program Receipt of External MessagingProgramming Features on Your Keys Tips on Programming FeaturesFeatures available for programming on programmable keys DND Press Settings Press Programmable Keys Program Feature Keys Using the Settings ApplicationTo program a Phone Feature or hard key Applications available for programming on programmable keysTo program a Phone Application To program Speed CallPress Speed Call To clear the feature or application programming from a key Clear Programming from a KeyPress Clear Key Setting UP Your Contact List 5340 only Adding Names to Your Contact ListEditing Information in Your Contact List Phone Book Making and Answering CallsDial from your People Application 5340 IP Phone only To dial a contact from your People listAnswer a Call End a CallRedial Redial Saved Number Handsfree OperationUsing the Analog line Auto-AnswerCall Handling HoldMute To Transfer an active call TransferDirect Transfer to Voice Mailbox To transfer an active call during headset operationAdd Held ConferenceConference Split To leave a ConferenceSwap Using Quick Call Forward AlwaysTo program and enable Call Forward Always Call ForwardingPress Deactivate Programming Call Forwarding Using ProfilesTo deactivate Call Forward Always To create a Call Forward profileCancel Call Forward Activate Call ForwardUsing Other Features Account CodesCall Forward Remote Im Here Attendant Call Hold Remote RetrieveCallback To retrieve a call placed on Hold by the attendantCall Forward End Chaining Call Forward ForcedTo force an incoming call to be forwarded To override Call Forward and ring a station Call Forward OverrideCall Park To park an active callCall Pickup CamponDirect Paging To turn Handsfree Answerback on Direct Paging Handsfree Answerback EnabledTo answer a call using Handsfree Answerback To turn Handsfree Answerback offDirect Paging Handsfree Answerback Disabled To end a Handsfree Answerback callTo end a Direct Page call, do one of the following Direct Voice Call Do Not DisturbEmergency Calls When Emergency Call Routing not Programmed Emergency CallsFloat Keys 5340 IP Phone To program Float Keys using the Settings Application To enable float keysPress Settings Press Float Keys Programming Float KeysUsing Float Keys To disable float keysGroup Listen Group Paging / Meet Me AnswerTo leave a group Group PresenceTo join a group To change another group members presence statusHandoff Personal Ring Groups Headset OperationTo mute your headset microphone Hot DeskingTo hang up To log into a Hot Desking phone the phone must be idleHot Desk Remote Logout Hot Desk PIN ChangeMake Busy Message Waiting Indicator Messaging AdvisoryMessaging Callback Messaging Cancel Callback To cancel a CallbackYou can check for messages from a remote station Night Answer Messaging Cancel All CallbacksMusic Override IntrudeTo use Paging PagingPhone Lock Before locking a set, ensure thatTo de-activate Phone Lock User PINTo activate Phone Lock To change the User PINRecord a Call ReminderVoice Dialler Speed CallTo tag a malicious call Tag CallTrunk Flash To flash a trunk while talking on an outside callVisual Voice Mail Set Up your MailboxEnable Visual Voice Mail Opening the Visual Voice Mail ApplicationLog Into Your Mailbox From Another Extension Log Out Of Your MailboxAbout the Visual Voice Mail Main Window Voice Mail Application Main WindowDisplay Message Details To display details about a messageMessage Details Window To play a voice message Play a Voice MessageDial Message Sender To dial the phone number of a message senderAdd a Message Sender to Your Contacts List Save a MessageDelete a Message Forward a Message to Another MailboxForward a Message to Your Email Address To forward a message to your email addressPress To Email Adjust the Conference Unit Volume Using Your Phone with the 5310 IP Conference Unit Access the Conference Controller Place the Conference Unit in Presentation ModeExit the Conference Controller Mute the Conference UnitTo make a call using the Analog line Using the Line Interface ModuleMaking and Answering Calls Using the Analog key To answer a Call using the analog lineMaking and Answering Calls Using the Failover Mode To end a current call when an incoming analog call arrivesUsing Your Phone with the Cordless Module and Accessories Dect Cordless Module and Accessories on 5300 Series IP PhoneElements of Your Cordless Module and Accessories Rear View of 5300 Series IP PhonePairing the Cordless Module and Accessories To pair a Dect cordless accessoryHandset/Headset Combinations Pairing a Bluetooth Accessory with a Bluetooth Module To pair a Bluetooth accessoryUnpairing an Accessory Cordless Module LED IndicatorsUsing a Cordless Device as a Remote Control To unpair a cordless accessoryUsing the Mute Key on a Cordless Device Using the Volume Keys on Cordless DeviceUsing the Mitel Cordless Handset Elements of the Cordless HandsetCordless Handset on a 5300 Series Phone To dial a number with Auto Dial disabled Dialing Auto Dial DisabledDialing Auto Dial Enabled To dial with Auto Dial enabledHandset Alerting Tones and LEDs Handset provides the following alerting tonesUsing the Mitel Dect Cordless Headset Elements of the Dect Cordless HeadsetHeadset Alerting Tones and LEDs Cordless headset provides the following alerting tonesLED Color LED State Indicates Using a Bluetooth Headset To answer a callTo hang up on a call To dial a number with Auto Dial enabled Viewing Cordless Module Information Using the Cordless Devices ApplicationLow Battery Level To view Cordless Module informationEnabling/Disabling Auto-Connect on a Bluetooth Headset Connecting/Disconnecting a Bluetooth HeadsetEditing a Bluetooth Headset Name To program an Auto Dial number To disable Auto DialAuto Dial Press Edit InfoUsing IP Programmable Key Modules 12
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