Mitel 5220 manual Record a Call

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Record a Call

This feature uses your voice mail system to record your phone conversations.

Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator.

To start recording while on a two-party call:

zPress the Record Call key. (See Feature Keys elsewhere in this guide for instructions on programming a Record Call key to your phone.)

Note: Your system may be programmed to automatically begin recording external calls when you or the other answers.

To pause recording:

zPress the Pause softkey.

To resume recording after pausing:

zPress the Resume softkey.

To stop a recording without saving it:

zPress the Stop&Erase softkey.

To stop and save a recording:

zPress the Stop&Save softkey.

Putting the call on hold saves the recording; taking the call off hold starts a new recording. Depending on system programming, hanging up, or pressing TRANS/CONF or a DSS key, may also save the recording.

To listen to a recording:

1.Lift the handset.

2.Access your voice mailbox.

3.Follow the prompts to retrieve the recording.

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Contents User Guide 3300 ICP Contents Call Handling Using the Line Interface Module About Your Phone Page For Users on Resilient 3300 ICP Systems Telephone status indicatorsProtect your hearing Tips for Your Comfort and SafetyAdjusting the viewing angle Dont cradle the handsetRinger Control Handset Receiver Volume ControlSpeaker Volume Control Customizing Your PhoneTo re-program a personal key Feature KeysLanguage Change To display information about a keyAnswer a call Making and Answering CallsMake a call Emergency Calls Emergency Calls When Emergency Call Routing not ProgrammedTo use Phonebook PhonebookTo save the last number that you manually dialed RedialRedial Saved Number To redial the last number that you manually dialedTo store a Speed Call number Speed Call KeysTo dial a stored Speed Call number To store a personal Speed Call number Speed Call PersonalTo dial a stored personal Speed Call number Handsfree Operation Group Listen Auto-AnswerTransfer Call HandlingHold Swap ConferenceConference Split Add HeldTo turn Call Forward on and off once it has been programmed Call ForwardTo program Call Forward Call Forward End Chaining Call Forward RemoteMessaging Advisory Call Forward ForcedCall Forward Override To check for messages from a remote station Messaging CallbackTo respond to a message waiting condition on your phone To cancel all Callbacks Messaging Cancel CallbackMessaging Cancel All Callbacks To cancel a CallbackAttendant Call Hold Remote Retrieve Using Advanced FeaturesAccount Codes To retrieve a parked call Call ParkTo park an active call Do Not Disturb Call PickupCampon To use Paging To use Override when you encounter busy or DND toneOverride PagingTo page a party To answer a page while using the handsetTo enable or disable Handsfree Answerback Direct PagingHeadset Operation ReminderTo answer a call Headset Operation with Feature Control SwitchTo turn Music on and off when the phone is idle MusicTo make a Group To respond to a Group Page by using Meet Me AnswerGroup Paging / Meet Me Answer Trunk FlashRecord a Call To remotely log out a Hot Desking phone Hot DeskingTo log into a Hot Desking phone the phone must be idle To log out of Hot Desking phone the phone must be idleTo return a call Call HistoryTo display the call history, and view call detail To tag a malicious call Tag CallTo delete all missed, answered, or outgoing call logs To delete a particular call from the call logUsing the Line Interface Module To answer a Call using the analog line Making and Answering Calls Using the Analog keyTo make a call using the Analog line To end a current call when an incoming analog call arrives Making and Answering Calls Using the Failover Mode
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