Mitel 5220 manual Making and Answering Calls Using the Failover Mode

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To switch between the current call and the held call when one of the calls is using the analog line, do one of the following:

zIf your current call is using the analog line, press the flashing Line key of the held call. The analog call is automatically put on hold.

zIf your current call is using an IP line, press the highlighted Line Interface Module key. The IP line is automatically put on hold.

To end a current call when an incoming analog call arrives:

zPress CANCEL, and then press the flashing Line Interface Module key. The current call ends and you are connected to the caller on the analog line.

To end the current analog call when an incoming call arrives:

zPress CANCEL. The current analog call ends and you are connected to the new caller.

Making and Answering Calls Using the Failover Mode

To make a call using the analog line during an IP connection failure:

1.Lift the handset.

The phone displays IP FAIL: ANALOG CALL.

2.Dial the number.

To answer a call using the analog line during an IP connection failure:

zLift the handset. The call is answered.

The phone displays IP FAIL: ANALOG CALL.

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Contents User Guide 3300 ICP Contents Call Handling Using the Line Interface Module About Your Phone Page For Users on Resilient 3300 ICP Systems Telephone status indicatorsAdjusting the viewing angle Tips for Your Comfort and SafetyDont cradle the handset Protect your hearingSpeaker Volume Control Handset Receiver Volume ControlCustomizing Your Phone Ringer ControlLanguage Change Feature KeysTo display information about a key To re-program a personal keyAnswer a call Making and Answering CallsMake a call Emergency Calls Emergency Calls When Emergency Call Routing not ProgrammedTo use Phonebook PhonebookRedial Saved Number RedialTo redial the last number that you manually dialed To save the last number that you manually dialedTo store a Speed Call number Speed Call KeysTo dial a stored Speed Call number To store a personal Speed Call number Speed Call PersonalTo dial a stored personal Speed Call number Handsfree Operation Group Listen Auto-AnswerTransfer Call HandlingHold Conference Split ConferenceAdd Held SwapTo turn Call Forward on and off once it has been programmed Call ForwardTo program Call Forward Call Forward End Chaining Call Forward RemoteMessaging Advisory Call Forward ForcedCall Forward Override To check for messages from a remote station Messaging CallbackTo respond to a message waiting condition on your phone Messaging Cancel All Callbacks Messaging Cancel CallbackTo cancel a Callback To cancel all CallbacksAttendant Call Hold Remote Retrieve Using Advanced FeaturesAccount Codes To retrieve a parked call Call ParkTo park an active call Do Not Disturb Call PickupCampon Override To use Override when you encounter busy or DND tonePaging To use PagingTo enable or disable Handsfree Answerback To answer a page while using the handsetDirect Paging To page a partyHeadset Operation ReminderTo turn Music on and off when the phone is idle Headset Operation with Feature Control SwitchMusic To answer a callGroup Paging / Meet Me Answer To respond to a Group Page by using Meet Me AnswerTrunk Flash To make a GroupRecord a Call To log into a Hot Desking phone the phone must be idle Hot DeskingTo log out of Hot Desking phone the phone must be idle To remotely log out a Hot Desking phoneTo return a call Call HistoryTo display the call history, and view call detail To delete all missed, answered, or outgoing call logs Tag CallTo delete a particular call from the call log To tag a malicious callUsing the Line Interface Module To answer a Call using the analog line Making and Answering Calls Using the Analog keyTo make a call using the Analog line To end a current call when an incoming analog call arrives Making and Answering Calls Using the Failover Mode
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