Cisco Systems SPA 525G manual Blind Transfer, on

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Getting Started

1

 

Understanding Your Phone’s Lines and Buttons

 

 

 

 

 

Table 2 Cisco SPA 525G Softkey Buttons

Button

Function

 

 

BXfer

Performs a blind call transfer. See “Performing an Unattended

 

(Blind) Transfer,” on page 41.

 

 

Call Rtn

Returns the last missed call by dialing the number that called you.

 

See “Viewing and Returning Missed Calls,” on page 42.

 

 

Clear

Deletes an entire text/number field.

 

 

Clr DND

Clears Do Not Disturb.

 

 

Clr Fwd

Clears Call Forward.

 

 

Conf

Initiates a conference call. See “Placing a Three-Way Conference

 

Call,” on page 49.

 

 

ConfLx

Conferences existing active calls on the phone together.

 

 

Connect

Connects to the selected item (for example, to the wireless

 

network or Bluetooth device).

 

 

Copy

Copies the selected item (for example, a contact in the Address

 

Book).

 

 

delChar

Deletes the last number or letter.

 

 

Delete

Deletes an entire item (for example, a number from the Call History

 

list).

 

 

Dial

Dials the string of numbers that you have entered, or the number

 

that you have highlighted in a list such as the Missed Calls screen.

 

 

Directory

Access your personal address book. See “Using Your Personal

 

Address Book,” on page 50.

 

 

DND

Do Not Disturb; prevents incoming calls from ringing your phone.

 

See “Setting Do Not Disturb,” on page 45.

 

 

Edit

Opens an item so that you can edit numbers or letters, or enable or

 

disable a feature.

 

 

EditDial

Edits a number before dialing.

 

 

End Call

Disconnects a call.

 

 

Forward

Forwards calls coming to your phone. See “Forwarding Calls,” on

 

page 43.

 

 

GrPickup

Allows you to pick up (answer) a call at that is ringing at another

 

extension in your group. See “Picking Up a Call,” on page 47.

 

 

Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide

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Contents User Guide Federal Communication Commission Interference Statement FCC and IC StatementFCC Radiation Exposure Statement Industry Canada StatementContents Installing Your PhoneGetting Started Connecting Your Phone to the Computer Network Using Basic Phone FunctionsUsing Your Personal Address Book Using Advanced Phone FeaturesCreating and Using Speed Dials Contents Using the Web Interface Using the Cisco SPA 500S Attendant ConsoleAppendix a Where to Go From Here 100 Getting Started Overview of the Cisco SPA 525G IP Phone Caring for Your Phone Phone Components Understanding Your Phone’s Lines and ButtonsGetting Started Cisco SPA 525G Softkey Buttons Softkey ButtonsBlind Transfer, on Performs a call transfer. See Transferring Calls, on Using the Keypad and Buttons with Menus Using Keypad ShortcutsUsing the Navigation Button Key Character Set Entering Numbers and Text in FieldsConnecting the Headset Using Phone Hardware and AccessoriesUsing the Speakerphone Using Wired and Wireless HeadsetsSelect User Preferences Select Bluetooth Configuration Connecting Bluetooth HeadsetsUsing a Headset with Your IP Phone Getting Started Installing Your Phone Before You Begin Connecting the HandsetCisco SPA 525G IP Phone Connections Number Component Optional Attaching the Desk StandMB100 Wall Mount Kit Optional Mounting the Phone to the WallInstalling Your Phone Connecting Your Phone’s Power Connecting Your Phone to the Computer Network Connecting Your Phone to the Wired NetworkConnecting Your Phone to the Wireless Network Determining Your Wireless Router Security Type Installing Your Phone Scroll to Network Configuration and press Select Using Wi-Fi Protected Setup with the Cisco SPA 525G Push Button ConfigurationPIN Configuration Scanning for Available Networks Manually Adding a Wireless Profile on the Cisco SPA 525GManually Adding a Network Uploading Security Certificates to the Phone Upgrading Your Phone’s Firmware Verifying Phone StartupUpgrading Your Phone’s Firmware Using Basic Phone Functions Placing or Answering a Call Using Mute Adjusting Call Volume and MutingUsing Dial Assistance Adjusting Call VolumePerforming an Attended Transfer Resuming a CallEnding a Call Transferring CallsPerforming an Unattended Blind Transfer RedialingViewing and Returning Missed Calls Returning a Missed CallViewing a List of Missed Calls Turning the Missed Calls Shortcut On and Off Forwarding CallsScroll to User Preferences and press Select Forwarding Calls to a Single Number Forwarding Calls When Your Phone is BusyStopping Call Forwarding Setting Do Not DisturbForwarding Calls When You Don’t Answer the Phone Delaying Call Forwarding When You Don’t Answer the PhoneChoose Call Preferences Configuring Call WaitingPicking Up a Call Parking a Call Scroll to Call Park Status and press Select Placing a Three-Way Conference CallUsing Your Personal Address Book Using the Phone DirectoriesAdding a New Contact Copying a Contact Searching for a ContactDeleting a Contact Editing a Contact Using the Corporate DirectoryViewing the Call History Lists Using the Call History ListsPress Option and select Delete Entry Deleting a Call History ListCalling from the Call History Lists Deleting an Entry from the Call History ListsSetting or Changing a Phone Password Saving a Call History List Number to Your DirectoryPress Option and select Add to Address Book Accessing Voicemail Scroll to Device Administration and press SelectLogging In and Logging Out of Your Phone Using Basic Phone Functions Using Advanced Phone Features Configuring Privacy and Security Features Blocking Caller IDBlocking Anonymous Calls Enabling Dial Assistance Using Secure CallConnecting to a Virtual Private Network VPN Viewing Your VPN Status Creating and Using Speed DialsCreating Numerical Speed Dials Creating Speed Dials on Unused Line ButtonsCreating the Playlist Playing MP3 Files on Your PhoneControlling the Audio Playing SongsChanging the Left and Right Channel for Stereo Headsets Paging a Group of Phones Using the Paging FeatureConfiguring Auto Answer Paging Another PhoneSetting the Screen Backlight Timer Customizing Your LCD ScreenChanging the LCD Screen Contrast Changing the Phone Wallpaper Configuring the Phone Screen SaverUsing Ring Tones Accessing Weather and News on Your Phone Accessing Weather InformationSelect Web Applications Accessing News Configuring Date and Time Parameters on Your Phone Code Definition Using Star CodesAn extension.** See Paging Another Phone, Restarting Your Phone Viewing Phone, Network, and Call InformationViewing Phone Information Viewing Phone Line and Extension Information Viewing Network InformationViewing Peripheral Status Viewing the Wireless Connection StatusSelect Wi-Fi Configuration and press the Right Arrow key Settings MenuAdvanced Menus for Technical Support Personnel Using the Web Interface Logging in to the Web Interface Configuring Your Address BookPress Remove Configuring Call Forwarding Blocking Caller ID Viewing Call History Lists Blocking Anonymous CallsConfiguring Wi-Fi Creating Speed DialsClick Submit All Changes Configuring Bluetooth Click Add New Wi-Fi ProfileChoose the Bluetooth Configuration tab Upgrading Firmware Using the Cisco SPA 500S Attendant Console Using the Cisco SPA 500S Attendant Console Connecting a Single Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Provided with the Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Connecting a Second Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Configuring the Cisco SPA 500S Using the Cisco SPA 500S Monitoring the Cisco SPA 500SScroll to Peripheral Status and press Select Product Resources Where to Go From HereWhere to Go From Here