Cisco Systems SPA 525G Setting Do Not Disturb, Forwarding Calls When You Don’t Answer the Phone

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Using Basic Phone Functions	3
Using Basic Phone Functions
Setting Do Not Disturb

Forwarding Calls When You Don’t Answer the Phone

STEP 1 In the Call Preferences screen, scroll to Forward No Ans Number.

STEP 2 Enter “vm” for voice mail, or a number to which to forward all calls; for example, another extension, or an outside line. If forwarding calls to an outside line, be sure to enter any access and area codes required.

STEP 3 Press Save.

Delaying Call Forwarding When You Don’t Answer the Phone

STEP 1 In the Call Preferences screen, scroll to Forward No Ans Delay.

STEP 2 Enter the number of seconds to delay forwarding calls, if there is no answer at your phone.

STEP 3 Press Save.

Stopping Call Forwarding

To stop forwarding calls:

STEP 1 Under Call Forwarding, press the Right Arrow key to turn call forwarding Off. STEP 2 Press the Save softkey.

Setting Do Not Disturb

Use the Do Not Disturb feature to prevent incoming calls from ringing your phone. If you have voice mail configured, incoming callers immediately reach voice mail. If voice mail is not configured, callers hear a busy signal or message.

You can also set Do Not Disturb from your PC using the IP Phone Web Interface; see the ”Setting Do Not Disturb” section on page 83.

Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide

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Contents User Guide FCC and IC Statement Federal Communication Commission Interference StatementIndustry Canada Statement FCC Radiation Exposure StatementContents Installing Your PhoneGetting Started Using Basic Phone Functions Connecting Your Phone to the Computer NetworkUsing Advanced Phone Features Using Your Personal Address BookCreating and Using Speed Dials Contents Using the Web Interface Using the Cisco SPA 500S Attendant ConsoleAppendix a Where to Go From Here 100 Getting Started Overview of the Cisco SPA 525G IP Phone Caring for Your Phone Understanding Your Phone’s Lines and Buttons Phone ComponentsGetting Started Softkey Buttons Cisco SPA 525G Softkey ButtonsBlind Transfer, on Performs a call transfer. See Transferring Calls, on Using the Keypad and Buttons with Menus Using Keypad ShortcutsUsing the Navigation Button Entering Numbers and Text in Fields Key Character SetUsing Phone Hardware and Accessories Using the SpeakerphoneUsing Wired and Wireless Headsets Connecting the HeadsetConnecting Bluetooth Headsets Select User Preferences Select Bluetooth ConfigurationUsing a Headset with Your IP Phone Getting Started Installing Your Phone Connecting the Handset Before You BeginCisco SPA 525G IP Phone Connections Optional Attaching the Desk Stand Number ComponentOptional Mounting the Phone to the Wall MB100 Wall Mount KitInstalling Your Phone Connecting Your Phone’s Power Connecting Your Phone to the Computer Network Connecting Your Phone to the Wired NetworkConnecting Your Phone to the Wireless Network Determining Your Wireless Router Security Type Installing Your Phone Scroll to Network Configuration and press Select Using Wi-Fi Protected Setup with the Cisco SPA 525G Push Button ConfigurationPIN Configuration Manually Adding a Wireless Profile on the Cisco SPA 525G Scanning for Available NetworksManually Adding a Network Uploading Security Certificates to the Phone Verifying Phone Startup Upgrading Your Phone’s FirmwareUpgrading Your Phone’s Firmware Using Basic Phone Functions Placing or Answering a Call Adjusting Call Volume and Muting Using Dial AssistanceAdjusting Call Volume Using MuteResuming a Call Ending a CallTransferring Calls Performing an Attended TransferRedialing Performing an Unattended Blind TransferViewing and Returning Missed Calls Returning a Missed CallViewing a List of Missed Calls Turning the Missed Calls Shortcut On and Off Forwarding CallsScroll to User Preferences and press Select Forwarding Calls When Your Phone is Busy Forwarding Calls to a Single NumberSetting Do Not Disturb Forwarding Calls When You Don’t Answer the PhoneDelaying Call Forwarding When You Don’t Answer the Phone Stopping Call ForwardingConfiguring Call Waiting Choose Call PreferencesPicking Up a Call Parking a Call Placing a Three-Way Conference Call Scroll to Call Park Status and press SelectUsing the Phone Directories Using Your Personal Address BookAdding a New Contact Copying a Contact Searching for a ContactDeleting a Contact Using the Corporate Directory Editing a ContactUsing the Call History Lists Viewing the Call History ListsDeleting a Call History List Calling from the Call History ListsDeleting an Entry from the Call History Lists Press Option and select Delete EntrySetting or Changing a Phone Password Saving a Call History List Number to Your DirectoryPress Option and select Add to Address Book Accessing Voicemail Scroll to Device Administration and press SelectLogging In and Logging Out of Your Phone Using Basic Phone Functions Using Advanced Phone Features Configuring Privacy and Security Features Blocking Caller IDBlocking Anonymous Calls Using Secure Call Enabling Dial AssistanceConnecting to a Virtual Private Network VPN Creating and Using Speed Dials Viewing Your VPN StatusCreating Speed Dials on Unused Line Buttons Creating Numerical Speed DialsPlaying MP3 Files on Your Phone Creating the PlaylistPlaying Songs Controlling the AudioChanging the Left and Right Channel for Stereo Headsets Using the Paging Feature Configuring Auto AnswerPaging Another Phone Paging a Group of PhonesSetting the Screen Backlight Timer Customizing Your LCD ScreenChanging the LCD Screen Contrast Configuring the Phone Screen Saver Changing the Phone WallpaperUsing Ring Tones Accessing Weather and News on Your Phone Accessing Weather InformationSelect Web Applications Accessing News Configuring Date and Time Parameters on Your Phone Using Star Codes Code DefinitionAn extension.** See Paging Another Phone, Restarting Your Phone Viewing Phone, Network, and Call InformationViewing Phone Information Viewing Network Information Viewing Phone Line and Extension InformationViewing the Wireless Connection Status Viewing Peripheral StatusSelect Wi-Fi Configuration and press the Right Arrow key Settings MenuAdvanced Menus for Technical Support Personnel Using the Web Interface Configuring Your Address Book Logging in to the Web InterfacePress Remove Configuring Call Forwarding Blocking Caller ID Blocking Anonymous Calls Viewing Call History ListsConfiguring Wi-Fi Creating Speed DialsClick Submit All Changes Configuring Bluetooth Click Add New Wi-Fi ProfileChoose the Bluetooth Configuration tab Upgrading Firmware Using the Cisco SPA 500S Attendant Console Using the Cisco SPA 500S Attendant Console Connecting a Single Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Provided with the Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Connecting a Second Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Configuring the Cisco SPA 500S Using the Cisco SPA 500S Monitoring the Cisco SPA 500SScroll to Peripheral Status and press Select Where to Go From Here Product ResourcesWhere to Go From Here