Cisco Systems SPA 525G manual Redialing, Performing an Unattended Blind Transfer

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Using Basic Phone Functions

3

 

Redialing

 

 

 

 

 

STEP 4 Do one of the following:

To transfer the call without waiting for the other person to answer, press Transfer after the call begins to ring and hang up. If you hang up before the second call rings, the transfer fails and the first call is disconnected. If you misdial, press the second line button again to receive a dial tone.

To transfer after speaking privately to the other person, press Transfer at any time during the conversation.

Performing an Unattended (Blind) Transfer

STEP 1 During an active call, press BXfer.

STEP 2 Enter the number to which you want to transfer the call and press Dial. The call is transferred with no further action required on your part.

Redialing

To redial a number:

STEP 1 Press the Redial button and select the desired number.

STEP 2 (Optional) Press EditDial to select a number and modify it (for example, to add an area code).

STEP 3 Lift the handset or press Dial to select a number. The number is automatically dialed.

Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide

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Contents User Guide FCC and IC Statement Federal Communication Commission Interference StatementIndustry Canada Statement FCC Radiation Exposure StatementGetting Started ContentsInstalling Your Phone Using Basic Phone Functions Connecting Your Phone to the Computer NetworkUsing Advanced Phone Features Using Your Personal Address BookCreating and Using Speed Dials Appendix a Where to Go From Here 100 Contents Using the Web InterfaceUsing the Cisco SPA 500S Attendant Console Getting Started Overview of the Cisco SPA 525G IP Phone Caring for Your Phone Understanding Your Phone’s Lines and Buttons Phone ComponentsGetting Started Softkey Buttons Cisco SPA 525G Softkey ButtonsBlind Transfer, on Performs a call transfer. See Transferring Calls, on Using the Navigation Button Using the Keypad and Buttons with MenusUsing Keypad Shortcuts Entering Numbers and Text in Fields Key Character SetUsing Phone Hardware and Accessories Using the SpeakerphoneUsing Wired and Wireless Headsets Connecting the HeadsetConnecting Bluetooth Headsets Select User Preferences Select Bluetooth ConfigurationUsing a Headset with Your IP Phone Getting Started Installing Your Phone Connecting the Handset Before You BeginCisco SPA 525G IP Phone Connections Optional Attaching the Desk Stand Number ComponentOptional Mounting the Phone to the Wall MB100 Wall Mount KitInstalling Your Phone Connecting Your Phone’s Power Connecting Your Phone to the Wireless Network Connecting Your Phone to the Computer NetworkConnecting Your Phone to the Wired Network Determining Your Wireless Router Security Type Installing Your Phone Scroll to Network Configuration and press Select PIN Configuration Using Wi-Fi Protected Setup with the Cisco SPA 525GPush Button Configuration Manually Adding a Wireless Profile on the Cisco SPA 525G Scanning for Available NetworksManually Adding a Network Uploading Security Certificates to the Phone Verifying Phone Startup Upgrading Your Phone’s FirmwareUpgrading Your Phone’s Firmware Using Basic Phone Functions Placing or Answering a Call Adjusting Call Volume and Muting Using Dial AssistanceAdjusting Call Volume Using MuteResuming a Call Ending a CallTransferring Calls Performing an Attended TransferRedialing Performing an Unattended Blind TransferViewing a List of Missed Calls Viewing and Returning Missed CallsReturning a Missed Call Scroll to User Preferences and press Select Turning the Missed Calls Shortcut On and OffForwarding Calls Forwarding Calls When Your Phone is Busy Forwarding Calls to a Single NumberSetting Do Not Disturb Forwarding Calls When You Don’t Answer the PhoneDelaying Call Forwarding When You Don’t Answer the Phone Stopping Call ForwardingConfiguring Call Waiting Choose Call PreferencesPicking Up a Call Parking a Call Placing a Three-Way Conference Call Scroll to Call Park Status and press SelectUsing the Phone Directories Using Your Personal Address BookAdding a New Contact Deleting a Contact Copying a ContactSearching for a Contact Using the Corporate Directory Editing a ContactUsing the Call History Lists Viewing the Call History ListsDeleting a Call History List Calling from the Call History ListsDeleting an Entry from the Call History Lists Press Option and select Delete EntryPress Option and select Add to Address Book Setting or Changing a Phone PasswordSaving a Call History List Number to Your Directory Logging In and Logging Out of Your Phone Accessing VoicemailScroll to Device Administration and press Select Using Basic Phone Functions Using Advanced Phone Features Blocking Anonymous Calls Configuring Privacy and Security FeaturesBlocking Caller ID Using Secure Call Enabling Dial AssistanceConnecting to a Virtual Private Network VPN Creating and Using Speed Dials Viewing Your VPN StatusCreating Speed Dials on Unused Line Buttons Creating Numerical Speed DialsPlaying MP3 Files on Your Phone Creating the PlaylistPlaying Songs Controlling the AudioChanging the Left and Right Channel for Stereo Headsets Using the Paging Feature Configuring Auto AnswerPaging Another Phone Paging a Group of PhonesChanging the LCD Screen Contrast Setting the Screen Backlight TimerCustomizing Your LCD Screen Configuring the Phone Screen Saver Changing the Phone WallpaperUsing Ring Tones Select Web Applications Accessing Weather and News on Your PhoneAccessing Weather Information Accessing News Configuring Date and Time Parameters on Your Phone Using Star Codes Code DefinitionAn extension.** See Paging Another Phone, Viewing Phone Information Restarting Your PhoneViewing Phone, Network, and Call Information Viewing Network Information Viewing Phone Line and Extension InformationViewing the Wireless Connection Status Viewing Peripheral StatusAdvanced Menus for Technical Support Personnel Select Wi-Fi Configuration and press the Right Arrow keySettings Menu Using the Web Interface Configuring Your Address Book Logging in to the Web InterfacePress Remove Configuring Call Forwarding Blocking Caller ID Blocking Anonymous Calls Viewing Call History ListsClick Submit All Changes Configuring Wi-FiCreating Speed Dials Choose the Bluetooth Configuration tab Configuring BluetoothClick Add New Wi-Fi Profile Upgrading Firmware Using the Cisco SPA 500S Attendant Console Using the Cisco SPA 500S Attendant Console Connecting a Single Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Provided with the Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Connecting a Second Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Configuring the Cisco SPA 500S Scroll to Peripheral Status and press Select Using the Cisco SPA 500SMonitoring the Cisco SPA 500S Where to Go From Here Product ResourcesWhere to Go From Here