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This manual has been developed by Comdial Corpora- tion (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to eliminate errors, the Company disclaims liability for any difficulties arising from the interpretation of the information contained herein.
The information contained herein does not purport to cover all details or variations in equipment or to provide for every possible contingency to be met in connection with installation, operation, or mainte- nance. Should further information be desired, or should particular problems arise which are not covered sufficiently for the purchaser’s purposes, contact Comdial, Inside Sales Department, P.O. Box 7266, Charlottesville, Virginia 22906.
Comdial® strives to design the features in our communica- tions systems to be fully interactive with one another. However, this is not always possible, as the combinations of accessories and features are too varied and extensive to insure total feature compatibility. Accordingly, some features identified in this publication will not operate if some other feature is activated.
Comdial® disclaims all liability relating to feature non-compatibility or associated in any way with problems which may be encountered by incompatible features. Notwithstanding anything contained in this publication to the contrary, Comdial makes no representation herein as to the compatibility of features.
CCB (15B)
Contents
Page
DXP, DXP Plus, FXS and FXT Digital Communication Systems
This User’s Guide is for the following system
Introduction
About This Book
System-to-System Network
Contents
Nonverbal Messaging
Feature Access Codes
Contents GCA70-313 Non-LCD Station User’s Guide
Welcome
Setting Up Your Station
Positioning Your Station
To adjust the pedestal Models 8212S and 8212N only
To set the ringer loudness level
Setting a Personal Ringing Tone
Setting Volume Levels
To select one of the ring tones, proceed as follows
To set the speaker and handset loudness levels
When you hear outside ringing two long bursts
When you hear intercom ringing two short bursts
Answering and Making Calls
To dial an intercom number manually
To dial an outside number manually
Speaker not available on 8112N and 8212N
Understanding the Basic Functions
Message-Waiting Light
Microphone Opening not available on 8112N and 8212N
Impact 8112N-** Telephone
Your Station’s Buttons
Transfer/Conference Button TRNS/CONF
Tap Button TAP
Above the Mute button
Next to a fixed feature or programmable feature button
Your Station’s Display Lights
Next to a line button
Above the Speaker button
Next to Intercom button
Above the Hold button
Next to the Message button SCS Series Models only
Models Exceptions
Supported Telephone Models
Answering Outside Calls
Answering Intercom Calls
When you hear an intercom tone followed by a caller’s voice
If your telephone rings
Night-Transferred Calls -Line Access From Any Station
When you hear loud ringing anywhere in the system
Handling Hold Recalls
Holding Calls
Exclusive Hold
To retrieve a held call at another station
Directed Hold
If a held line is recalling, choose one of the following
To place a call on directed station hold
Pickup For Monitored Stations
Call Pickup
Group Call Pickup
Directed Call Pickup
To monitor another telephone
To respond to a Sohva verbally not available on 8112N
Receiving Subdued Off-Hook Voice Announcements Sohva
Handling an Incoming Sohva
To unblock all voice-announced calls
Voice Announce Blocking
To block all voice-announced calls
To override a do not disturb condition at another telephone
To enable DND, choose one of the following
To disable DND
Do Not Disturb Condition
Making Outside Calls
To dial an outside number using your prime line
To voice announce manually
Making Intercom Calls
To manually cause the other telephone to ring tone calling
To tone call automatically
Automatic Dialing
To redial the last-dialed number
Redialing
Redial Last-Dialed Number
Redial Programming Storing Numbers
To later redial the saved number
To dial the saved number
To store a number while you are on a call
To reply to a Meet-Me
Paging
To send a paging announcement
To camp on at a station with a Do Not Disturb condition set
When you hear five short tone bursts
Camping On Busy Station Automatic Callback
To camp on at any busy station
Camping On Busy Station, Wait For An Answer Call Waiting
Advanced Camping On Options
Camping On Idle Station, Automatic Callback
Camping On Options
Sending Subdued Off-Hook Voice Announcements Sohva
Make a Sohva announcement using the Sohva button as follows
To queue for a line group
To cancel line queuing or line group queuing
Waiting For a Line Queuing
Conferencing
Managing a Conference Call
Diverting All Incoming Calls To Another Station
To cancel call forwarding
Call Forwarding
Forwarding a Call
To divert calls to the designated station
To identify the station to receive diverted calls
To deactivate CFOS, choose one of the following
To join an active Cfos call from the CFOS-enabled station
Call Forward Outside System Cfos
To activate Cfos with your LCD station
To enter account code on an outgoing call
Account Codes
To enter account code on an incoming call
Handling Park Recalls
Call Parking
Parking a Call
ANSWER/RETRIEVE call
To re-park a park recall and restart the park timer
To place a park recall on hold at your station
If the intercom party is busy or does not answer
Call Transferring
Screened Call Transfers
To transfer an unscreened call to another system telephone
Unscreened Call Transfers
To make a hot transfer to another telephone in the system
Other Call Transferring Options
Hot Transfer
Quick Transfer
Call Transferring Summary
To do a quick unscreened transfer
Page
To turn off the message and your intercom light
LCD Message Delivery
To turn on a message from your telephone
LCD Message List
Write the attendant supplied messages here
To receive a message at an alerted station
Message Waiting Light and Messaging
Response Message Delivery
Nonverbal Messaging GCA70-313 Non-LCD Station User’s Guide
To store an intercom number as a DSS number
DSS Numbers
Keypad
Speed Dial Numbers
Press Speaker to end
Personal Speed Dial Numbers
Response Message Button
Camp-On With Automatic Call Back -allows you to camp on to
Feature Buttons
To manually store an access code
Programming GCA70-313 Non-LCD Station User’s Guide
Line Groups
If your system has line groups, access them as follows
Automatic Redial 8124S, 8112S and 8212S only
GCA70-313 Other Advanced Features
To track a called party without first calling them
Tracker Paging System
To track a called party after receiving a ring-no answer
Answer call and Press TRNS/CONF
To retrieve a call that you parked using the Tracker option
To enable or disable a Tracker pager at your station
If you receive a parked call message on your Tracker pager
Setting Current Volume Level
Volume Control
To speak to the distant party
Muting Your Station not available on 8112N
To mute your station
Dial or Press programmed
Default Volume Control
To turn the music off
Background Music Not available on 8112N or 8212N
To turn the music on
Automatic Set Relocation
DSS/BLF Console Operation
Accessing The DSS/BLF Console Button Levels
Feature Access Codes
Feature Access Codes GCA70-313
Intercom + to
Intercom + + tone
Feature Enable Code
Feature Access Codes GCA70-313 Non-LCD Station User’s Guide
Attendant
Account Code
All-Call Paging
Assist Button
Call Forward
Class Of Service COS Programming
Block Programming
Button Query
Dial By Name
Direct Inward System Access Disa
Data Interface Unit DIU
Departmental Station Operation
Handsfree Answer Inhibit
Hookswitch
Tie Lines
Exclusive Hold
Meet-Me Answer
Last Number Redialing
Line Groups
Line Queuing
Privacy
Pulse/Tone Switching
Paging
Prime Line
Speed Dialing
Service Observing
System Alarm Reporting
Screened Call Transfer
Voice call
Tracker Pager
Unscreened Call Transfer
Unsupervised Conference
Speakerphone User Guidelines
Speakerphone Characteristics
Speakerphone Characteristics GCA70-313
Feature Networking Support
Feature Networking Support GCA70-313
GCA70-313 Feature Networking Support
Feature Networking Support GCA70-313
SLPS-TAP
VVP
Index
GCA70-313
TRNS/CNF
GCA70-313 Non-LCD Station User’s Guide
CCB 15B