Vertical Communications GCA70-313 manual Making Outside Calls

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GCA70-313Making Calls

 

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Making Calls

 

 

 

 

 

 

 

 

 

Making Outside Calls

You can manually dial a number over any telephone line you select. Or, if the installer assigned a prime line or the idle line preference feature, your station auto- matically selects a line for use when you lift the handset.

NOTE: 8112N and 8212N users must lift handset before any dialing activity.

￿To dial an outside number manually,

1.PRESS INTERCOM OR LIFT handset if privacy is desired. (8112N and 8212N users must lift handset.)

2.DIAL ￿ OR other line button to select line (See Line Groups in the system specific Advanced Features chapters for more infor- mation on selecting an outside line).

3.LISTEN for dial tone.

4.DIAL number.

If your station has been assigned a prime line, you will not have to select a line before dialing outside your system.

￿To dial an outside number using your prime line,

1.PRESS SPEAKER OR LIFT handset if privacy is desired. Outside line is automatically selected. (8112N and 8212N users must lift handset.)

2.LISTEN for dial tone.

3.DIAL number.

Non-LCD Station User’s Guide

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Contents Page DXP, DXP Plus, FXS and FXT Digital Communication Systems This User’s Guide is for the following systemIntroduction About This BookSystem-to-System Network Contents Nonverbal Messaging Feature Access Codes Contents GCA70-313 Non-LCD Station User’s Guide Welcome Setting Up Your StationPositioning Your Station To adjust the pedestal Models 8212S and 8212N onlyTo set the ringer loudness level Setting a Personal Ringing ToneSetting Volume Levels To select one of the ring tones, proceed as followsTo set the speaker and handset loudness levels When you hear outside ringing two long burstsWhen you hear intercom ringing two short bursts Answering and Making CallsTo dial an intercom number manually To dial an outside number manuallySpeaker not available on 8112N and 8212N Understanding the Basic FunctionsMessage-Waiting Light Microphone Opening not available on 8112N and 8212NImpact 8112N-** Telephone Your Station’s Buttons Transfer/Conference Button TRNS/CONF Tap Button TAPAbove the Mute button Next to a fixed feature or programmable feature buttonYour Station’s Display Lights Next to a line buttonAbove the Speaker button Next to Intercom buttonAbove the Hold button Next to the Message button SCS Series Models onlyModels Exceptions Supported Telephone ModelsAnswering Outside Calls Answering Intercom Calls When you hear an intercom tone followed by a caller’s voiceWhen you hear loud ringing anywhere in the system Night-Transferred Calls -Line Access From Any StationIf your telephone rings Exclusive Hold Holding CallsHandling Hold Recalls To retrieve a held call at another station Directed HoldIf a held line is recalling, choose one of the following To place a call on directed station holdPickup For Monitored Stations Call PickupGroup Call Pickup Directed Call PickupTo monitor another telephone Handling an Incoming Sohva Receiving Subdued Off-Hook Voice Announcements Sohva To respond to a Sohva verbally not available on 8112N To block all voice-announced calls Voice Announce BlockingTo unblock all voice-announced calls To override a do not disturb condition at another telephone To enable DND, choose one of the followingTo disable DND Do Not Disturb ConditionMaking Outside Calls To dial an outside number using your prime lineTo voice announce manually Making Intercom CallsTo manually cause the other telephone to ring tone calling To tone call automaticallyAutomatic Dialing To redial the last-dialed number RedialingRedial Last-Dialed Number Redial Programming Storing NumbersTo store a number while you are on a call To dial the saved numberTo later redial the saved number To send a paging announcement PagingTo reply to a Meet-Me To camp on at a station with a Do Not Disturb condition set When you hear five short tone burstsCamping On Busy Station Automatic Callback To camp on at any busy stationCamping On Idle Station, Automatic Callback Advanced Camping On OptionsCamping On Busy Station, Wait For An Answer Call Waiting Camping On Options Sending Subdued Off-Hook Voice Announcements Sohva Make a Sohva announcement using the Sohva button as followsWaiting For a Line Queuing To cancel line queuing or line group queuingTo queue for a line group Conferencing Managing a Conference Call Diverting All Incoming Calls To Another Station To cancel call forwardingCall Forwarding Forwarding a CallTo divert calls to the designated station To identify the station to receive diverted callsTo deactivate CFOS, choose one of the following To join an active Cfos call from the CFOS-enabled stationCall Forward Outside System Cfos To activate Cfos with your LCD stationTo enter account code on an incoming call Account CodesTo enter account code on an outgoing call Parking a Call Call ParkingHandling Park Recalls To place a park recall on hold at your station To re-park a park recall and restart the park timerANSWER/RETRIEVE call Screened Call Transfers Call TransferringIf the intercom party is busy or does not answer To transfer an unscreened call to another system telephone Unscreened Call TransfersTo make a hot transfer to another telephone in the system Other Call Transferring OptionsHot Transfer Quick TransferCall Transferring Summary To do a quick unscreened transferPage To turn on a message from your telephone LCD Message DeliveryTo turn off the message and your intercom light LCD Message List Write the attendant supplied messages here To receive a message at an alerted station Message Waiting Light and MessagingResponse Message Delivery Nonverbal Messaging GCA70-313 Non-LCD Station User’s Guide To store an intercom number as a DSS number DSS NumbersKeypad Speed Dial NumbersPress Speaker to end Personal Speed Dial Numbers Response Message Button Camp-On With Automatic Call Back -allows you to camp on to Feature ButtonsTo manually store an access code Programming GCA70-313 Non-LCD Station User’s Guide Line Groups If your system has line groups, access them as followsAutomatic Redial 8124S, 8112S and 8212S only GCA70-313 Other Advanced Features To track a called party after receiving a ring-no answer Tracker Paging SystemTo track a called party without first calling them Answer call and Press TRNS/CONF To retrieve a call that you parked using the Tracker optionTo enable or disable a Tracker pager at your station If you receive a parked call message on your Tracker pagerSetting Current Volume Level Volume ControlTo mute your station Muting Your Station not available on 8112NTo speak to the distant party Dial or Press programmed Default Volume ControlTo turn the music on Background Music Not available on 8112N or 8212NTo turn the music off Automatic Set Relocation DSS/BLF Console Operation Accessing The DSS/BLF Console Button Levels Feature Access Codes Feature Access Codes GCA70-313 Intercom + to Intercom + + tone Feature Enable Code Feature Access Codes GCA70-313 Non-LCD Station User’s Guide Attendant Account CodeAll-Call Paging Assist ButtonCall Forward Class Of Service COS ProgrammingBlock Programming Button QueryDial By Name Direct Inward System Access DisaData Interface Unit DIU Departmental Station OperationHandsfree Answer Inhibit HookswitchTie Lines Exclusive HoldMeet-Me Answer Last Number RedialingLine Groups Line QueuingPrivacy Pulse/Tone SwitchingPaging Prime LineSpeed Dialing Service ObservingSystem Alarm Reporting Screened Call TransferVoice call Tracker PagerUnscreened Call Transfer Unsupervised ConferenceSpeakerphone User Guidelines Speakerphone CharacteristicsSpeakerphone Characteristics GCA70-313 Feature Networking Support Feature Networking Support GCA70-313 GCA70-313 Feature Networking Support Feature Networking Support GCA70-313 SLPS-TAP VVP Index GCA70-313 TRNS/CNF GCA70-313 Non-LCD Station User’s Guide CCB 15B