Vertical Communications GCA70-313 manual

Page 54

Advanced Call Handling

GCA70-313

Notes

46	Non-LCD Station User’s Guide

Image 54

Contents Page This User’s Guide is for the following system DXP, DXP Plus, FXS and FXT Digital Communication SystemsAbout This Book IntroductionSystem-to-System Network Contents Nonverbal Messaging Feature Access Codes Contents GCA70-313 Non-LCD Station User’s Guide Setting Up Your Station WelcomeTo adjust the pedestal Models 8212S and 8212N only Positioning Your StationTo select one of the ring tones, proceed as follows Setting a Personal Ringing ToneSetting Volume Levels To set the ringer loudness levelAnswering and Making Calls When you hear outside ringing two long burstsWhen you hear intercom ringing two short bursts To set the speaker and handset loudness levelsTo dial an outside number manually To dial an intercom number manuallyMicrophone Opening not available on 8112N and 8212N Understanding the Basic FunctionsMessage-Waiting Light Speaker not available on 8112N and 8212NImpact 8112N-** Telephone Your Station’s Buttons Tap Button TAP Transfer/Conference Button TRNS/CONFNext to a line button Next to a fixed feature or programmable feature buttonYour Station’s Display Lights Above the Mute buttonNext to the Message button SCS Series Models only Next to Intercom buttonAbove the Hold button Above the Speaker buttonSupported Telephone Models Models ExceptionsAnswering Outside Calls When you hear an intercom tone followed by a caller’s voice Answering Intercom CallsNight-Transferred Calls -Line Access From Any Station When you hear loud ringing anywhere in the systemIf your telephone rings Holding Calls Exclusive HoldHandling Hold Recalls To place a call on directed station hold Directed HoldIf a held line is recalling, choose one of the following To retrieve a held call at another stationDirected Call Pickup Call PickupGroup Call Pickup Pickup For Monitored StationsTo monitor another telephone Receiving Subdued Off-Hook Voice Announcements Sohva Handling an Incoming SohvaTo respond to a Sohva verbally not available on 8112N Voice Announce Blocking To block all voice-announced callsTo unblock all voice-announced calls Do Not Disturb Condition To enable DND, choose one of the followingTo disable DND To override a do not disturb condition at another telephoneTo dial an outside number using your prime line Making Outside CallsTo tone call automatically Making Intercom CallsTo manually cause the other telephone to ring tone calling To voice announce manuallyAutomatic Dialing Redial Programming Storing Numbers RedialingRedial Last-Dialed Number To redial the last-dialed numberTo dial the saved number To store a number while you are on a callTo later redial the saved number Paging To send a paging announcementTo reply to a Meet-Me To camp on at any busy station When you hear five short tone burstsCamping On Busy Station Automatic Callback To camp on at a station with a Do Not Disturb condition setAdvanced Camping On Options Camping On Idle Station, Automatic CallbackCamping On Busy Station, Wait For An Answer Call Waiting Camping On Options Make a Sohva announcement using the Sohva button as follows Sending Subdued Off-Hook Voice Announcements SohvaTo cancel line queuing or line group queuing Waiting For a Line QueuingTo queue for a line group Conferencing Managing a Conference Call Forwarding a Call To cancel call forwardingCall Forwarding Diverting All Incoming Calls To Another StationTo identify the station to receive diverted calls To divert calls to the designated stationTo activate Cfos with your LCD station To join an active Cfos call from the CFOS-enabled stationCall Forward Outside System Cfos To deactivate CFOS, choose one of the followingAccount Codes To enter account code on an incoming callTo enter account code on an outgoing call Call Parking Parking a CallHandling Park Recalls To re-park a park recall and restart the park timer To place a park recall on hold at your stationANSWER/RETRIEVE call Call Transferring Screened Call TransfersIf the intercom party is busy or does not answer Unscreened Call Transfers To transfer an unscreened call to another system telephoneQuick Transfer Other Call Transferring OptionsHot Transfer To make a hot transfer to another telephone in the systemTo do a quick unscreened transfer Call Transferring SummaryPage LCD Message Delivery To turn on a message from your telephoneTo turn off the message and your intercom light LCD Message List Write the attendant supplied messages here Message Waiting Light and Messaging To receive a message at an alerted stationResponse Message Delivery Nonverbal Messaging GCA70-313 Non-LCD Station User’s Guide DSS Numbers To store an intercom number as a DSS numberSpeed Dial Numbers KeypadPress Speaker to end Personal Speed Dial Numbers Response Message Button Feature Buttons Camp-On With Automatic Call Back -allows you to camp on toTo manually store an access code Programming GCA70-313 Non-LCD Station User’s Guide If your system has line groups, access them as follows Line GroupsAutomatic Redial 8124S, 8112S and 8212S only GCA70-313 Other Advanced Features Tracker Paging System To track a called party after receiving a ring-no answerTo track a called party without first calling them If you receive a parked call message on your Tracker pager To retrieve a call that you parked using the Tracker optionTo enable or disable a Tracker pager at your station Answer call and Press TRNS/CONFVolume Control Setting Current Volume LevelMuting Your Station not available on 8112N To mute your stationTo speak to the distant party Default Volume Control Dial or Press programmedBackground Music Not available on 8112N or 8212N To turn the music onTo turn the music off Automatic Set Relocation DSS/BLF Console Operation Accessing The DSS/BLF Console Button Levels Feature Access Codes Feature Access Codes GCA70-313 Intercom + to Intercom + + tone Feature Enable Code Feature Access Codes GCA70-313 Non-LCD Station User’s Guide Assist Button Account CodeAll-Call Paging AttendantButton Query Class Of Service COS ProgrammingBlock Programming Call ForwardDepartmental Station Operation Direct Inward System Access DisaData Interface Unit DIU Dial By NameExclusive Hold HookswitchTie Lines Handsfree Answer InhibitLine Queuing Last Number RedialingLine Groups Meet-Me AnswerPrime Line Pulse/Tone SwitchingPaging PrivacyScreened Call Transfer Service ObservingSystem Alarm Reporting Speed DialingUnsupervised Conference Tracker PagerUnscreened Call Transfer Voice callSpeakerphone Characteristics Speakerphone User GuidelinesSpeakerphone Characteristics GCA70-313 Feature Networking Support Feature Networking Support GCA70-313 GCA70-313 Feature Networking Support Feature Networking Support GCA70-313 SLPS-TAP VVP Index GCA70-313 TRNS/CNF GCA70-313 Non-LCD Station User’s Guide CCB 15B