Vertical Communications GCA70-313 manual Call Forwarding, Forwarding a Call, To forward your calls

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Advanced Call Handling

GCA70-313

Call Forwarding

Forwarding a Call

You can forward the calls that normally ring at your telephone to another telephone. To remind you that the system is forwarding your calls, your telephone sounds a short ring burst each time the system forwards a call.

NOTE: You can also use a pre-designated CALL FORWARD button to quickly program your station to forward your calls. See Feature Button section on page 58 for more information on programming.

To forward your calls,

1.PRESS INTERCOM.

2.CHOOSE one of the following call forwarding options:

•DIAL to forward prime line and intercom calls

•DIAL to forward all calls

•DIAL to forward prime line and intercom calls after ring no answer or busy line.

•DIAL to forward all calls after ring no answer or busy line.

3.DIAL extension number of telephone to receive your forwarded calls OR DIAL desired group intercom number.

4.PRESS SPEAKER OR HANG UP to end.

To cancel call forwarding,

1.PRESS INTERCOM.

2.DIAL . Your telephone immediately hangs up.

Diverting All Incoming Calls To Another Station

Call diverting permits you to send an incoming call to another station that you have previously designated. You can divert an incoming call to the designated station whether you are busy or idle.

36	Non-LCD Station User’s Guide

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Contents Page This User’s Guide is for the following system DXP, DXP Plus, FXS and FXT Digital Communication SystemsAbout This Book IntroductionSystem-to-System Network Contents Nonverbal Messaging Feature Access Codes Contents GCA70-313 Non-LCD Station User’s Guide Setting Up Your Station WelcomeTo adjust the pedestal Models 8212S and 8212N only Positioning Your StationSetting a Personal Ringing Tone Setting Volume LevelsTo select one of the ring tones, proceed as follows To set the ringer loudness levelWhen you hear outside ringing two long bursts When you hear intercom ringing two short burstsAnswering and Making Calls To set the speaker and handset loudness levelsTo dial an outside number manually To dial an intercom number manuallyUnderstanding the Basic Functions Message-Waiting LightMicrophone Opening not available on 8112N and 8212N Speaker not available on 8112N and 8212NImpact 8112N-** Telephone Your Station’s Buttons Tap Button TAP Transfer/Conference Button TRNS/CONFNext to a fixed feature or programmable feature button Your Station’s Display LightsNext to a line button Above the Mute buttonNext to Intercom button Above the Hold buttonNext to the Message button SCS Series Models only Above the Speaker buttonSupported Telephone Models Models ExceptionsAnswering Outside Calls When you hear an intercom tone followed by a caller’s voice Answering Intercom CallsIf your telephone rings Night-Transferred Calls -Line Access From Any StationWhen you hear loud ringing anywhere in the system Handling Hold Recalls Holding CallsExclusive Hold Directed Hold If a held line is recalling, choose one of the followingTo place a call on directed station hold To retrieve a held call at another stationCall Pickup Group Call PickupDirected Call Pickup Pickup For Monitored StationsTo monitor another telephone To respond to a Sohva verbally not available on 8112N Receiving Subdued Off-Hook Voice Announcements SohvaHandling an Incoming Sohva To unblock all voice-announced calls Voice Announce BlockingTo block all voice-announced calls To enable DND, choose one of the following To disable DNDDo Not Disturb Condition To override a do not disturb condition at another telephoneTo dial an outside number using your prime line Making Outside CallsMaking Intercom Calls To manually cause the other telephone to ring tone callingTo tone call automatically To voice announce manuallyAutomatic Dialing Redialing Redial Last-Dialed NumberRedial Programming Storing Numbers To redial the last-dialed numberTo later redial the saved number To dial the saved numberTo store a number while you are on a call To reply to a Meet-Me PagingTo send a paging announcement When you hear five short tone bursts Camping On Busy Station Automatic CallbackTo camp on at any busy station To camp on at a station with a Do Not Disturb condition setCamping On Busy Station, Wait For An Answer Call Waiting Advanced Camping On OptionsCamping On Idle Station, Automatic Callback Camping On Options Make a Sohva announcement using the Sohva button as follows Sending Subdued Off-Hook Voice Announcements Sohva To queue for a line group To cancel line queuing or line group queuing Waiting For a Line Queuing Conferencing Managing a Conference Call To cancel call forwarding Call ForwardingForwarding a Call Diverting All Incoming Calls To Another StationTo identify the station to receive diverted calls To divert calls to the designated stationTo join an active Cfos call from the CFOS-enabled station Call Forward Outside System CfosTo activate Cfos with your LCD station To deactivate CFOS, choose one of the followingTo enter account code on an outgoing call Account CodesTo enter account code on an incoming call Handling Park Recalls Call ParkingParking a Call ANSWER/RETRIEVE call To re-park a park recall and restart the park timerTo place a park recall on hold at your station If the intercom party is busy or does not answer Call TransferringScreened Call Transfers Unscreened Call Transfers To transfer an unscreened call to another system telephoneOther Call Transferring Options Hot TransferQuick Transfer To make a hot transfer to another telephone in the systemTo do a quick unscreened transfer Call Transferring SummaryPage To turn off the message and your intercom light LCD Message DeliveryTo turn on a message from your telephone LCD Message List Write the attendant supplied messages here Message Waiting Light and Messaging To receive a message at an alerted stationResponse Message Delivery Nonverbal Messaging GCA70-313 Non-LCD Station User’s Guide DSS Numbers To store an intercom number as a DSS numberSpeed Dial Numbers KeypadPress Speaker to end Personal Speed Dial Numbers Response Message Button Feature Buttons Camp-On With Automatic Call Back -allows you to camp on toTo manually store an access code Programming GCA70-313 Non-LCD Station User’s Guide If your system has line groups, access them as follows Line GroupsAutomatic Redial 8124S, 8112S and 8212S only GCA70-313 Other Advanced Features To track a called party without first calling them Tracker Paging SystemTo track a called party after receiving a ring-no answer To retrieve a call that you parked using the Tracker option To enable or disable a Tracker pager at your stationIf you receive a parked call message on your Tracker pager Answer call and Press TRNS/CONFVolume Control Setting Current Volume LevelTo speak to the distant party Muting Your Station not available on 8112NTo mute your station Default Volume Control Dial or Press programmedTo turn the music off Background Music Not available on 8112N or 8212NTo turn the music on Automatic Set Relocation DSS/BLF Console Operation Accessing The DSS/BLF Console Button Levels Feature Access Codes Feature Access Codes GCA70-313 Intercom + to Intercom + + tone Feature Enable Code Feature Access Codes GCA70-313 Non-LCD Station User’s Guide Account Code All-Call PagingAssist Button AttendantClass Of Service COS Programming Block ProgrammingButton Query Call ForwardDirect Inward System Access Disa Data Interface Unit DIUDepartmental Station Operation Dial By NameHookswitch Tie LinesExclusive Hold Handsfree Answer InhibitLast Number Redialing Line GroupsLine Queuing Meet-Me AnswerPulse/Tone Switching PagingPrime Line PrivacyService Observing System Alarm ReportingScreened Call Transfer Speed DialingTracker Pager Unscreened Call TransferUnsupervised Conference Voice callSpeakerphone Characteristics Speakerphone User GuidelinesSpeakerphone Characteristics GCA70-313 Feature Networking Support Feature Networking Support GCA70-313 GCA70-313 Feature Networking Support Feature Networking Support GCA70-313 SLPS-TAP VVP Index GCA70-313 TRNS/CNF GCA70-313 Non-LCD Station User’s Guide CCB 15B