Sprint Nextel 699031 manual How to Use this Guide, Getting Started, How to Locate Information

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Introduction

1. How to Use this Guide

The Protegé phone system is perfect for today’s workplace. This guide shows you how to use its many advanced and labor-saving features using a single line telephone. Some features are only available with specific software versions. If you are not sure whether a feature is available to you, please see your system administrator.

Getting Started

Read this chapter carefully; it contains some important safety instructions. Then, flip through the rest of the guide to become familiar with how informa- tion is organized. Study the features you will use on a daily basis. Keep this guide handy so you can quickly refer to it as you need.

How to Locate Information

If You Want

Then Refer To

General information on using your phone

Chapter 1, Introduction

To use a specific feature

Index to point you to the page

A definition of telecommunications term

Glossary

Information on taking and avoiding calls

Chapter 2, Answering Calls

Information on placing internal and

Chapter 3, Making Calls

outside calls

 

Information on holding and transferring

Chapter 4, Call Handling

calls, and on making conferences

 

Information on paging and messaging

Chapter 5, Paging and Messaging

Information on labor-saving features

Chapter 6, Convenience Features

such as programming speed dial numbers

 

Information on using voice mail features

Chapter 7, Voice Mail Features

Protegé® User Guide - single line telephone

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Contents Protegé Page Contents Voice Mail Chapter Convenience 6 FeaturesFeatures Getting Started How to Use this GuideHow to Locate Information Message Waiting Lamp not all models Your Phone’s PartsDial Pad Care of Your Telephone Understanding the TonesFeature Interaction Access To FeaturesYour Protegé Phone System Protegé FlexibilityLoud Bell Call Pickup Call PickupDirected Call Pickup Group Call PickupCall Forward Cancel all Call ForwardsDirect Call Forward To cancelBusy Call Forward To activateNo Answer Call Forward Follow Me Call Forward PresetFollow Me Call Forward Remote For systems requiring account codes External Call Forward ECFDo Not Disturb Avoiding CallsAgent Log Off/Log On To log offAnswering Calls Calling an Extension Placing Intercom CallsCalling a Virtual Number Calling the AttendantDo Not Disturb Override Voice To Ring Interchange VRIIntrusion Placing an Ohva Call Off-Hook Voice Announce OhvaPlacing Outside Calls Placing Outside CallsDialing a Speed Dial Number Using Least Cost RoutingLast Number Redial LNR Trunk Hookflash Special DialingPulse to Tone Conversion To respond to a callback CallbackCallback to an Extension Deleting a Callback Callback to a Trunk GroupCamp On Function Authority CodeRetrieving Calls HoldHolding Calls Transferring a Call Transferring CallsForming a Conference ConferenceTo intrude on an unsupervised conference To conference two outside linesHolding a Call and Retrieving a Held Call Call BrokeringCall Handling Group PagingExternal Tenant GroupTo activate method MessagingLeaving a Message at Another Extension Deleting Messages Message AnswerDeleting an individual message you sent Deleting all messages sent by youPaging and Messaging Convenience Features Reminder Service Deleting a Speed Dial Number Speed Dial NumbersStoring a Speed Dial Number Deleting a Trunk Group Assigning a Trunk GroupStoring an Account Code Deleting an Account CodeHotline Security Password ChangeChanging your password To Unlock Lock/UnlockTo Lock Cancel Operations Convenience Features Dialing Voice Mail Voice MailTransferring to Voice Mail Forwarding to Voice MailDeleting Voice Mail Message Wait Retrieving Your Voice Mail MessagesCalling an Extension’s Mailbox Hookswitch Class of ServiceService Mode System AdministratorTone Tenant GroupTrunk Virtual NumberIndex Index Quick Guide to Numbering Feature Code Quick Guide to Feature Codes