Sprint Nextel 699031 manual Your Protegé Phone System, Access To Features, Feature Interaction

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1 / Introduction

5. Your Protegé Phone System

Access To Features

You may not be able to operate all the features in this guide exactly as written. If your company’s telephone system uses an early version of software, some features may offer fewer or different options, others may not be available at all.

Also, a particular feature option may be included in your company’s system, but may not be programmed to operate at your extension.

If you attempt to use a feature that is not available to you, or make a mistake in using the feature, you will hear an error signal. See your telephone system administrator for further details regarding feature access.

Feature Interaction

When you are setting a feature, please read the introductory paragraphs care- fully. They describe what the feature does, and, if applicable, how it interacts with other features.

Protegé Flexibility

The Protegé phone system is highly flexible and can be customized to fit many business needs. This guide has been written to accommodate the structure of most companies. Your system administrator can tell you the numbers assigned to resources such as hunt groups, and speed dial numbers. Write in this guide any additional information that is relevant to your working environment.

Following the Instructions

The instructions in this guide often ask you to “press” a key. Throughout these instructions, the word “press” means press and release, not press and hold. You may be instructed to “dial” which means to press the desired numbers on the dial pad. You may be required to dial [ (star) or # (pound) on the dial pad to access certain features.

You should hear a confirmation tone when you have successfully set most fea- tures. Consult with your telephone system administrator if you want this tone disabled or reinstated.

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Protegé® User Guide - single line telephone

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Contents Protegé Page Contents Voice Mail Chapter Convenience 6 FeaturesFeatures Getting Started How to Use this GuideHow to Locate Information Message Waiting Lamp not all models Your Phone’s PartsDial Pad Understanding the Tones Care of Your TelephoneAccess To Features Feature InteractionYour Protegé Phone System Protegé FlexibilityCall Pickup Loud Bell Call PickupDirected Call Pickup Group Call PickupCancel all Call Forwards Call ForwardTo cancel Direct Call ForwardBusy Call Forward To activateFollow Me Call Forward Preset No Answer Call ForwardFollow Me Call Forward Remote External Call Forward ECF For systems requiring account codesAvoiding Calls Do Not DisturbAgent Log Off/Log On To log offAnswering Calls Placing Intercom Calls Calling an ExtensionCalling a Virtual Number Calling the AttendantDo Not Disturb Override Voice To Ring Interchange VRIIntrusion Off-Hook Voice Announce Ohva Placing an Ohva CallPlacing Outside Calls Placing Outside CallsDialing a Speed Dial Number Using Least Cost RoutingLast Number Redial LNR Trunk Hookflash Special DialingPulse to Tone Conversion To respond to a callback CallbackCallback to an Extension Callback to a Trunk Group Deleting a CallbackCamp On Authority Code FunctionRetrieving Calls HoldHolding Calls Transferring Calls Transferring a CallConference Forming a ConferenceTo conference two outside lines To intrude on an unsupervised conferenceCall Brokering Holding a Call and Retrieving a Held CallCall Handling Paging GroupExternal Tenant GroupTo activate method MessagingLeaving a Message at Another Extension Message Answer Deleting MessagesDeleting an individual message you sent Deleting all messages sent by youPaging and Messaging Convenience Features Reminder Service Deleting a Speed Dial Number Speed Dial NumbersStoring a Speed Dial Number Assigning a Trunk Group Deleting a Trunk GroupStoring an Account Code Deleting an Account CodeHotline Security Password ChangeChanging your password To Unlock Lock/UnlockTo Lock Cancel Operations Convenience Features Voice Mail Dialing Voice MailTransferring to Voice Mail Forwarding to Voice MailDeleting Voice Mail Message Wait Retrieving Your Voice Mail MessagesCalling an Extension’s Mailbox Class of Service HookswitchService Mode System AdministratorTenant Group ToneTrunk Virtual NumberIndex Index Quick Guide to Numbering Quick Guide to Feature Codes Feature Code