Oricom M5200 Series manual Appendix, Troubleshooting

Page 40

APPENDIX

Appendix

Troubleshooting

Problem

Possible cause(s)

Solution(s)

 

 

 

No dial tone on

1. The base unit is not properly connected.

1. Check CONNECTION to power and telephone line.

the cordless

2. Too far from the base unit.

2. Move handset CLOSER to base unit.

handset.

3. Battery charge is low.

3. CHARGE battery.

 

4. Incorrect battery polarity.

4. RE-INSERT batteries and check + and .

 

5. Re-register handset (see Page 25).

5. Handset not registered.

 

 

 

Antenna

1. The handset is not registered. If the

1. REGISTER the handset.

symbol is

handset is unregistered, it displays

2. Move CLOSER to the base unit.

flashing.

UNREGISTERED.

 

 

2. The handset is out of range.

 

 

 

 

No beep when

1. The handset is not placed properly on

1. Lift handset off the charger and carefully

the cordless

the charger.

REPOSITION correctly.

handset is

2. Charging contacts are dirty.

2. CLEAN charging contacts with a clean and dry cloth.

placed on the

3. The handset tone is turned off.

3. Turn ON the handset tone from the Sounds Menu.

charger.

4. The handset’s power is turned off.

4. CHECK batteries.

 

 

 

Handset charged

1. Handset battery is defective or faulty.

1. REPLACE with new AAA rechargeable Ni-MH

for 24 hours but

2. Handset is not placed properly on the

batteries.

Battery icon

charger.

2. CHECK to make sure the battery icon is scrolling.

remains empty.

3. Battery installed incorrectly.

3. RE-INSERT batteries and check + and .

 

 

 

No symbol on

1. Battery is empty.

1. CHARGE battery.

the display.

2. The product is not properly connected.

2. Make sure your product is properly PLUGGED-IN.

 

 

 

Bad audio

1. Interference from nearby electrical appliance.

1. Try a different connection point, one that is away

quality

2. Base unit is installed in a room with thick

from other electrical appliances.

(crackles,echo,

walls.

2. Install the base unit in a DIFFERENT room OR

etc.).

3. The handset is too far from the base unit.

use EXTENSION leads.

 

4. If you have Broadband/ADSL you need a in

3. Move CLOSER to the base unit.

 

line filter (not supplied).

4. Ensure a in-line ADSL filter is installed on all

 

 

phone sockets between wall plate and your phone.

 

 

 

Caller ID does

Service not activated.

Check your SUBSCRIPTION with the SERVICE

not work.

 

provider.

 

 

 

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Contents User Guide Keep this user guide for future referenceCustomer Support Contents Caller ID Operation …………………………………………………………… Answering Machine Operation ……………………………………………… Adaptor for Charger Installation and Charger Getting StartedTip Important do YOU have BOADBAND/ADSL?Pack contents Purchasing additional handsetsYour cordless handset Understanding the cordless handset display Keypad lock Right Arrow / Message waitingYour M5200 base unit Bottom GS Answering Machine Rings Code Answering Machine PINDuring standby Basic OperationAnswering an incoming call Mute feature Making an external callNormal dialling Pre-diallingCall waiting Recall featureTake two different calls at the same time Handsfree mode Pause feature when using on a PabxRecall function when connected to a Pabx Volume adjustment with base unit Volume adjustment with handsetSpeaker volume control Ringer volume controlReview Caller ID records Caller ID OperationStore a CID number Delete one or all CID records Delete all viewed CID recordsLNR Function Last Number Redial Redial the last numberStore the last number dialled Delete last number dialledAdd new records PhonebookReview / Edit / Dial stored Phonebook records Delete one record JohnHandset ringer adjustment Handset ringer volumeCordless Handset Operation Handset ringer melodyMulti-handset Operation Intercom functionCall transfer between cordless handsets Registration Cordless handset keypad lockRegister new handsets on the M5200 base PIN ? Remove handsetsReset Handset nameAnswering Machine Operation Day/Time settingAnswering machine On / Off Answering machine Ring delay Setting Answering machine PIN number SettingOGM1 Announcement One mode OGM2 Announcement Two modeOGM setting OGM Outgoing MessagesDelete OGM Play OGMOGM play to line Record ICM ICM Incoming MessagesPlay ICM Memo Delete messagesRecord memo Play memoMemory full Delete all messagesPage Cordless handset detection Call screeningRemote operation keys Toll saver Remote turn-onTroubleshooting AppendixKeypad does Product Specifications Phone Oricom M5200 SpecificationsWarranty Warranty InformationExclusion and limitation of liability Customer Support
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