Oricom ECO800 manual Troubleshooting

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			Troubleshooting

Problem	Possible cause(s)		Solution(s)

	eco800 Answering System (ONLY)

Answering machine does not record messages.	1. The answer machine may be turned off.		1. Switch the answering machine on.
	2. The memory may be full.		2. Delete some messages.
	3. Answer mode may be set to ANSWER ONLY.		3. Change the mode to ANSWER & REC.

Cannot access messages remotely.	1. Remote access may be switched off.		1. Switch Remote access on.
	2. Wrong PIN is entered.		2. Enter the PIN once again.

Cannot record outgoing message.	1. The memory may be full.		1. Delete messages.
Answering machine stops recording part way through a	1. The memory may be full.		1. Delete messages.
message.	2. The maximum message length is more than 2
	minutes.

NOTE

If none of the above solutions help, reset your phone by disconnecting the mains power from the base and removing all batteries from handset/s. Reconnect after 15 minutes.

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Contents Eco series Table of Contents White pages directory Installation Handset. Slide the battery door firmly into placeGetting Started If any of these are missing, please contact Oricom directly Purchasing additional handsetsOGM Eco800Eco80 Cordless handset Operating the TelephoneOperating the Telephone SecConﬁirm it Navigating in the menuTelephone TelephoneChain dialling Deactivate handsfree mode Adjusting the Handsfree volumeTelephone Handset Ringer melody Using the menuCurrent setting is shown Handset Ringer volumeSelect and confirm on or OFF Using the menuBase Ringer volume Select and confirm a ringing tonePhone Book Caller ID Caller IDSelect an entry ServiceConfirm or Cancel Displaying calls list entriesAnswer & Rec or Answer Only mode Set the answer delayMachine on or off Play/Pause Stop Rewind Fast forward Set the date and time SecCheck the date and time Record a memoUsing the Answering Machine eco800 Only Deletes all old messagesMemory Full Remote Access eco800 Only PIN Code for remote accessChanging the PIN code Using Remote Access eco800 Only Advanced Settings Advanced SettingsActivates conference call Required handsetHS2 HandsetRemove HS? Troubleshooting TroubleshootingTroubleshooting Default settings Default SettingsTelephone Answering Machine Technical Properties Technical PropertiesMaintenance/Guarantee Warranty AustraliaCustomer Support REN RN for New Zealand Index IndexIndex Warranty Australia Page Australia Customer Support