Check that you have a valid network connection to the switch and that the port you are using has not been disabled. See “Port Configuration” on page 3-96.

If there are only Layer 2 switches between the management station and system chassis, make sure that:

The switch’s management VLAN is configured with a valid IP address and subnet mask.

The management station has an IP address in the same subnet as the management VLAN.

The management station is connected to a switch port that is a member of the management VLAN.

The ports connecting intermediate switches in the network are tagged ports and are a member of the management VLAN.

If there are one or more Layer 3 switches between the management station and system chassis, make sure that:

The switch’s management VLAN is configured with a valid IP address, subnet mask, and default gateway.

The management station has valid IP address, subnet mask, and default gateway.

The management station is connected to a switch port that is a member of the management VLAN.

The ports connecting intermediate switches and the Layer 3 switch(es) in the network are tagged ports and are a member of the management VLAN.

If you cannot connect using Telnet, you may have exceeded the maximum number of concurrent Telnet sessions permitted. Try connecting again at a later time.

If you cannot access the command-line interface through a serial port connection, check the following:

Use the DB-9-to-RJ-45 cable supplied with the Sun Fire B1600 blade system chassis to connect your terminal or computer to the serial port on the SSC module.

Be sure you have set the terminal emulator program to VT100 compatible, 8 data bits, 1 stop bit, no parity and 9600 bps.

Appendix B Troubleshooting B-3

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Sunfire B1600 manual Appendix B Troubleshooting B-3