Kohler k-10950 Troubleshooting Guide, One-YearLimited Warranty - USA and Canada cont, Symptoms

Models: k-10951 k-10950

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One-Year Limited Warranty — USA and Canada (cont.)

One-Year Limited Warranty — USA and Canada (cont.)

adjustment where Kohler Co. inspection discloses any such defects occurring in normal usage within one (1) year after installation. Kohler Co. is not responsible for removal or installation costs. Use of in-tank toilet cleaners will void the warranty.

To obtain warranty service contact Kohler Co. either through your Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing Kohler Co., Attn.: Customer Service Department, 444 Highland Drive, Kohler, WI 53044, USA, or by calling 1-800-4-KOHLER from within the USA, 1-800-964-5590 from within Canada and 001-877-680-1310 from within Mexico.

Implied warranties including that of merchantability and fitness for a particular purpose are expressly limited in duration to the duration of this warranty. Kohler Co. and/or seller disclaims any liability for special, incidental or consequential damages.

Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state/province to state/province.

This is Kohler Co.’s exclusive written warranty.

Troubleshooting Guide

Symptoms

Probable

Recommended Action

 

Causes

 

 

1. No water

A.

There is a

A.

Remove the spout and check

flow (DC).

 

loose

 

the connection from the battery

 

 

connection.

 

to the solenoid and from the

 

 

 

 

solenoid to the sensor. Make

 

 

 

 

sure that the connector arrows

 

 

 

 

are aligned and that the

 

 

 

 

connection is secure.

 

B.

The wires

B.

Remove the spout and verify

 

 

are

 

that the wires are tucked inside

 

 

pinched or

 

the spout before reassembling.

 

 

damaged.

 

If the wires are cut or

 

 

 

 

damaged, order a new solenoid

 

 

 

 

or sensor assembly.

 

 

 

 

 

 

 

 

 

 

1025498-5-H

 

 

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Kohler Co.

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Kohler k-10950, k-10951 Troubleshooting Guide, One-YearLimited Warranty - USA and Canada cont, Symptoms, Probable, Causes