Oricom eco5200 Series manual Alternatively please contact Customer Service on 1300 889

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APPENDIX

Problem		Possible cause(s)		Solution(s)

Phone does	1.	The ringer is off.	1.	Turn ON the ringer.
not ring when a	2. Too many phones are sharing the same		2.	REMOVE some of the phones from the phone line.
call comes in.		phone line.	3.	Check base unit CONNECTIONS.
	3.	Base unit not plugged in.

Keypad does	Keypad may be locked.		UNLOCK the keypad.
not work.

Busy tone +	1.	Other handset may still be connected.	1.	Check ALL handsets and END all calls.
in use light on.	2.	Check power supply connection.	2.	Check CONNECTIONS to wall and base.

Can’t transfer a	1.	Handset is busy.	1.	Check ALL handsets and END all calls.
call.	2.	Handset is out of range.	2.	Move handset CLOSER to base unit.
	3. Wrong handset number.		3. Check HANDSET NUMBER.

Answering	1.	Message limit exceeded.	1.	DELETE old messages.
machine won’t	2.	Machine not switched on.	2.	SWITCH-ON the answering machine.
record.	3.	OGM2 selected.	3.	Can only record with OGM1, CHANGE to OGM1.

Remote	1.	Incorrect security PIN.	1.	CHECK security PIN.
operation	2. Some cordless and mobile handsets do		2.	Need to use a TONE-DIALLING phone.
doesn’t work.		not generate continuous tones.	3.	Key in the digits within the 10 seconds limit.
	3.	Pausing too long between key press.

Note: If none of the above solutions help, reset your phone by disconnecting the mains power from the base and removing batteries from handset/s. Reconnect after 15 minutes.

Alternatively please contact Customer Service on 1300 889 785.

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Contents User Guide Keep this user guide for future referenceContents Caller ID Operation …………………………………………………………… Answering Machine Operation ……………………………………………… Page Important do YOU have BOADBAND/ADSL? Installation and ChargerGetting Started TipGetting Started Pack contents Purchasing additional handsetsYour cordless handset Understanding the cordless handset display Your eco5200 base unit Bottom GS Answering Machine Rings Code Answering Machine PINBasic Operation During standbyAnswering an incoming call Normal dialling Mute featureMaking an external call Pre-diallingRecall feature Call waiting Australia onlyTake two different calls at the same time Pause feature when using on a Pabx Handsfree modeRecall function when connected to a Pabx Speaker volume control Volume adjustment with base unitVolume adjustment with handset Ringer volume controlCaller ID Operation Review Caller ID recordsStore a CID number Delete one or all CID records Delete all viewed CID recordsLNR Function Last Number Redial Redial the last numberStore the last number dialled Delete last number dialledPhonebook Add new recordsReview / Edit / Dial stored Phonebook records Delete one record JohnCordless Handset Operation Handset ringer adjustmentHandset ringer volume Handset ringer melodyMulti-handset Operation Intercom functionCall transfer between cordless handsets Cordless handset keypad lock RegistrationRegister new handsets on the eco5200 base Language setting Remove handsetsReset Handset nameDay/Time setting Answering Machine OperationAnswering machine On / Off Answering machine Ring delay Setting Answering machine PIN number SettingOGM setting OGM1 Announcement One modeOGM2 Announcement Two mode OGM Outgoing MessagesPlay OGM OGM play to lineICM Incoming Messages Record ICMPlay ICM Record memo MemoDelete messages Play memoMemory full Delete all messagesPage Call screening Cordless handset detectionRemote operation keys Toll saver Remote turn-onCustomer Support Troubleshooting AppendixAlternatively please contact Customer Service on 1300 889 Product Speciﬁcations Phone Oricom eco5200 SpeciﬁcationsWarranty Information Warranty AustraliaExclusion and limitation of liability REN RN for New Zealand Caller IDCustomer Support