GE 29438 manual Appendix B Troubleshooting Guide

APPENDIX B: TROUBLESHOOTING GUIDE

Problem	Solution
No dial tone when	•You must press a line button to get a dial tone.
you pick up handset
No dial tone when	• Make sure AC power is plugged in correctly.
you press a line button	• Check hook switch. Does it pop up when handset
	is picked up?
	• Make sure phone line cord is connected.
Can't hear other party	• Check handset or speaker volume.
Can’t be heard by	• Make sure handset cord is securely plugged
	in.
other party	• Make sure phone cord is securely plugged in.
	• Make sure MUTE indicator is off.
Will not dial.	• Make sureTONE/PULSE is set to correct position.
Phone doesn’t ring	• Check RINGER VOLUME.
	• Make sure ringer is turned on.
	• Make sure Do Not Disturb feature is off.
	• Could have too many phones on one line. (See
	FCC registration information regarding REN)
Low handset or	• Check the volume settings .
speaker volume
Line indicator lights but	• Is ringer off? Is Do Not Disturb feature active?
phone doesn’t ring.

Telephone continues to ring after handset is picked up.

• You must press the line number to answer a call.

LOW Battery Symbol appears	• If flashing,—battery is low and needs to be
	changed.
	If not flashing — battery is dead or not installed.
Memory dialing	• Make sure you entered numbers correctly.
Busy Redial doesn’t	• Make sure that you have a pause inserted if
redial correctly	necessary

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