Ericsson 4220 When you receive a busy tone, Callback, Replace the handset to finish procedure

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Outgoing Calls

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When you receive a busy tone

If you call an extension and receive a busy tone, or get no answer, or all external lines are busy, you can use any of the following methods:

Callback

If a called extension is busy or there is no answer:

Press.

It can take a couple of seconds before the procedure is executed.

Notes:

You can also press: Callback (function key preprogrammed by you).

France, Finland and Sweden, press 5

Replace the handset to finish procedure.

You are called back (recall ring signal) when the ongoing call is finished or the next time a new call is finished. You have to answer within eight seconds, otherwise the Callback service is cancelled. While waiting for the Callback, you can make and receive calls as usual.

Lift the handset when you are called back.

The system calls the extension.

Note: Callbacks can be activated on several extensions at the same time. Callbacks from additional lines will recall on Line 1.

Dialog 4220 Lite/Dialog 4222 Office

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Contents Cover Page Graphic User GuideEN/LZT 103 60 R2A Ericsson Enterprise AB Table of Contents Welcome Declaration of conformity WarrantyCopyright Programming DescriptionDialog 4220 Lite/4222 Office phones Display Dialog 4222 Office onlyProgrammable function keys Triple Access LineVolume control Diversion Follow-meDesignation card HandsetPull-out leaf for easy guide optional Key panel optional, Dialog 4222 Office onlyLamp indications ÕÔ ÖÔ ÖÔ ÕÔTone characteristics Tones and signalsRing signals Display information Idle phone idle modeOutgoing call Dial Enter the language code Press # íIncoming call Choice of language optionalTo log on Dial Press to finish the procedure#11# Free Seating optionalOn any other Line key Incoming CallsAnswer calls On LinePress to answer Press to switch back to the first callAnswer a second call during an ongoing call Press to activate/deactivateCall Waiting 27# #27#Do not disturb, DND Internal calls Or íOutgoing Calls Make callsDial and wait for a new dial tone Dial the number Number presentation restrictionDial the number Lift the handset Dial to repeat the stored number Individual external lineLast External Number Redial Lift the handset Press to redial the number Save external numberRedial number Press before you finish the callCallback When you receive a busy toneReplace the handset to finish procedure Lift the handset when you are called backDial and enter the extension number Press Cancel any single CallbackCancel all Callbacks #37* z # í #37#Intrusion on a busy extension Activate Call WaitingIntrusion on a busy external line 44* z # z460* z BypassLift the handset and dial the common Speed Dialing number Speed DialingCommon Speed Dialing numbers Individual Speed Dialing numbersPress the function key # í #51#Dial by a function key Dial and press the selected digit PressLift the handset Dial and enter the number AuthorityData privacy Dial Enter authorization code and press Authorization code, common optional76* z # 75* z # z Authorization code, individual optionalDial your own extension number and press 75* z * z # z 74* z * z #From handsfree to loudspeaking During CallsGroup listening loudspeaking From loudspeaking to handsfreeFrom handsfree to handset HandsfreeMute InquiryPress to put first call on hold TransferRefer back Press to put third party on holdPress Call the third party ConferenceCommon Call the extension where the call was put on hold PressOn hold IndividualPress and dial the requested digits Send caller identity code at transferDialing during a connected call Order Direct Diversion from your own extension 21# íCall Forwarding Diversion#21# 211# #211# Cancel Direct Diversion from your own extensionDiversion when there is no answer Diversion to paging Diversion when caller receives a busy tone212# #212# 218# #218# Order from your own extension 21* z # íInternal Follow-me # í #21* z Cancel from your own extensionCancel from answering position #21# íExternal Follow-me Cancel22# z # í #22#Dial Press the search profile digit Personal Number optionalCall the Disa function at your office To cancel from your office phone#10# # dTo design and order your search profiles To cancel from an external phoneOffice At home Traveling Absent/not reachable Office ProfileSetting form for search profiles Absence Information optional 0915 # íDial Dial the extension number and press Press Cancel for another extension#23# Order for another extensionAnswer Press to finish procedureMessages Manual Message Waiting MMWOrder MMW to another extension Cancel MMW at your own extensionCancel MMW to another extension #31#To print out messages #91#Message Waiting optional To activate and deactivate your mailbox Integrated voice mail optionalTo enter someone else´s mailbox To handle the mailbox Group Call-pick-up Group FeaturesTo re-enter the group 21* z # í #21#Group Hunting To leave the group temporarilyDial and enter the group number To cancelGroup Do not disturb. The group can be bypassed by you To orderDial Dial the account code and press Other Useful FeaturesAccount code optional Ongoing external callActivated on a function key Press to order or cancelImmediate Speech Connection Permanently activeGeneral Deactivation Night Service#001# Hot line Alarm extensionEmergency mode Delayed Hot lineLift the handset Press Dial the extension number Data communicationAdditional directory number Malicious Call Tracing Multiple represented directory numberWith individual authorization code Disa = Direct Inward System Access optionalWith common authorization code Program or change a function SettingsProgramming of function keys Press if you want to erase the stored number To verify and erase programmed number or functionPress Press the selected function key Functions and required data Function can be programmed by you Press Press to finish programming Programming of ring signalsTo verify a ring signal Press Press the corresponding Line keyPress the corresponding digit Programming of ring signal tone characterHandset and loudspeaker volume Press to switch off the ring signal Ring signal volumeMute ring signal Press to supress the ring signalMelody ringing Press and hold simultaneously to enter melody modePress to exit melody mode Press the flashing Line key Line 1 or Line 2 or Inquiry Program a new melody, edit or delete a current melodyPress the key for the requested type of call Activate or deactivate a stored melody ÖÔíEnter the notes To enter notesPress to insert notes Press to insert a short pause p Press to get a higher octave for the inserted noteDisplay contrast Press and hold simultaneously until a ring signal is heardKey panel optional AccessoriesFrom headset to handset Headset optionalAnswer calls Make callsFrom handsfree to headset Headset PresetHeadset with Group listening loudspeaking From headset to handsfreePress and hold for at least 4 seconds Headset volumePress Press to change the volume Pull-out leaf optional Press to switch between the speaking and listening partyExtra handset optional Option unit optional Change cables InstallationInstall cables Install stands and adapt telephone Install card Install key panel optional Stand positioning Install card Insert the pull-out leaf Install pull-out leaf optionalRemove the protective film from the guiding rails Wall mounting Placing the phone CleaningTo initiate a telephone selftest TroubleshootingAdditional lines GlossaryIndex 100 Dialog 4220 Lite/Dialog 4222 Office 101