Ericsson 4220 manual Office At home Traveling Absent/not reachable

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Call Forwarding

Important notes when designing your search profiles:

•Avoid ring times longer than 45 seconds for your profiles.

Usually the caller hangs up after 3-6 ring signals. If you need a longer ring time, the maximum time is 60 sec.

•Consider the time you need to react and answer on each answering position in your profile.

You might need up to 15 seconds to react and answer a call on a desk or cordless phone and 20–25 seconds for a mobile phone.

•There must be an answering position at the end of every profile (Voice mail or operator/secretary).

If not, calls might end up unanswered.

•Consider what should happen while you are busy on a phone. The available options are:

–Activate Free on 2nd (if available)

–Diversion to voice mail

–Diversion to the operator

•If an answering machine, a fax or other answering device is used as an early answering position, it might interrupt the searching.

Disconnect the answering device, or design the ring times so they do not affect the searching.

•If your system admits just one single personal profile, design the profile only with your 2–3 most frequently used positions.

If you add more numbers, there is a risk that the caller hangs up before a latter position is called.

•If your system admits 1–5 personal profiles, design the different profiles to fit your most frequently used positions.

Make sure you use as few answering positions as possible for each profile. Profile examples:

–In office

–At home

–Traveling

–Absent/not reachable

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Contents User Guide Cover Page GraphicEN/LZT 103 60 R2A Ericsson Enterprise AB Table of Contents Welcome Warranty CopyrightDeclaration of conformity Description Dialog 4220 Lite/4222 Office phonesDisplay Dialog 4222 Office only ProgrammingTriple Access Line Volume controlDiversion Follow-me Programmable function keysHandset Pull-out leaf for easy guide optionalKey panel optional, Dialog 4222 Office only Designation cardÕÔ ÖÔ ÖÔ ÕÔ Lamp indicationsTones and signals Tone characteristicsRing signals Idle phone idle mode Display informationOutgoing call # í Incoming callChoice of language optional Dial Enter the language code PressDial Press to finish the procedure #11#Free Seating optional To log onIncoming Calls Answer callsOn Line On any other Line keyPress to switch back to the first call Answer a second call during an ongoing callPress to activate/deactivate Press to answer27# #27# Do not disturb, DNDCall Waiting Or í Outgoing CallsMake calls Internal callsNumber presentation restriction Dial the numberDial and wait for a new dial tone Dial the number Individual external line Last External Number RedialLift the handset Dial to repeat the stored number Save external number Redial numberPress before you finish the call Lift the handset Press to redial the numberWhen you receive a busy tone Replace the handset to finish procedureLift the handset when you are called back CallbackCancel any single Callback Cancel all Callbacks#37* z # í #37# Dial and enter the extension number PressActivate Call Waiting Intrusion on a busy extension44* z # z4 60* zBypass Intrusion on a busy external lineSpeed Dialing Common Speed Dialing numbersIndividual Speed Dialing numbers Lift the handset and dial the common Speed Dialing number# í #51# Dial by a function keyDial and press the selected digit Press Press the function keyAuthority Data privacyLift the handset Dial and enter the number Authorization code, common optional Dial Enter authorization code and pressAuthorization code, individual optional 76* z # 75* z # z75* z * z # z 74* z * z # Dial your own extension number and pressDuring Calls Group listening loudspeakingFrom loudspeaking to handsfree From handsfree to loudspeakingHandsfree MuteInquiry From handsfree to handsetTransfer Refer backPress to put third party on hold Press to put first call on holdConference Press Call the third partyCall the extension where the call was put on hold Press On holdIndividual CommonSend caller identity code at transfer Dialing during a connected callPress and dial the requested digits 21# í Call ForwardingDiversion Order Direct Diversion from your own extensionCancel Direct Diversion from your own extension Diversion when there is no answer#21# 211# #211# Diversion when caller receives a busy tone 212# #212# 218# #218#Diversion to paging 21* z # í Internal Follow-meOrder from your own extension Cancel from your own extension Cancel from answering position#21# í # í #21* zCancel 22# z # í#22# External Follow-mePersonal Number optional Dial Press the search profile digitTo cancel from your office phone #10## d Call the Disa function at your officeTo cancel from an external phone To design and order your search profilesOffice At home Traveling Absent/not reachable Profile OfficeSetting form for search profiles 0915 # í Absence Information optionalCancel for another extension #23#Order for another extension Dial Dial the extension number and press PressPress to finish procedure MessagesManual Message Waiting MMW AnswerCancel MMW at your own extension Cancel MMW to another extension#31# Order MMW to another extension#91# Message Waiting optionalTo print out messages Integrated voice mail optional To activate and deactivate your mailboxTo enter someone else´s mailbox To handle the mailbox Group Features Group Call-pick-up21* z # í #21# Group HuntingTo leave the group temporarily To re-enter the groupTo cancel Group Do not disturb. The group can be bypassed by youTo order Dial and enter the group numberOther Useful Features Account code optionalOngoing external call Dial Dial the account code and pressPress to order or cancel Immediate Speech ConnectionPermanently active Activated on a function keyNight Service #001#General Deactivation Alarm extension Emergency modeDelayed Hot line Hot lineData communication Additional directory numberLift the handset Press Dial the extension number Multiple represented directory number Malicious Call TracingDisa = Direct Inward System Access optional With common authorization codeWith individual authorization code Settings Programming of function keysProgram or change a function To verify and erase programmed number or function Press Press the selected function keyPress if you want to erase the stored number Functions and required data Function can be programmed by you Programming of ring signals To verify a ring signalPress Press the corresponding Line key Press Press to finish programmingProgramming of ring signal tone character Press the corresponding digitHandset and loudspeaker volume Ring signal volume Mute ring signalPress to supress the ring signal Press to switch off the ring signalPress and hold simultaneously to enter melody mode Press to exit melody modeMelody ringing Program a new melody, edit or delete a current melody Press the key for the requested type of callPress the flashing Line key Line 1 or Line 2 or Inquiry ÖÔí Activate or deactivate a stored melodyTo enter notes Press to insert notes Press to insert a short pause pPress to get a higher octave for the inserted note Enter the notesPress and hold simultaneously until a ring signal is heard Display contrastAccessories Key panel optionalHeadset optional Answer callsMake calls From headset to handsetHeadset Preset Headset with Group listening loudspeakingFrom headset to handsfree From handsfree to headsetHeadset volume Press Press to change the volumePress and hold for at least 4 seconds Press to switch between the speaking and listening party Extra handset optionalPull-out leaf optional Option unit optional Installation Install cablesChange cables Install stands and adapt telephone Install card Install key panel optional Stand positioning Install card Install pull-out leaf optional Remove the protective film from the guiding railsInsert the pull-out leaf Wall mounting Cleaning Placing the phoneTroubleshooting To initiate a telephone selftestGlossary Additional linesIndex 100 Dialog 4220 Lite/Dialog 4222 Office 101