Talkswitch CT.TS005.002501.UK manual Introduction

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INTRODUCTION

About this guide

This guide describes the steps required to do basic installation and configuration of your TalkSwitch telephone system. Once you have completed these steps, your system can be further customized for your needs. For complete configuration details, refer to the TalkSwitch User Guide.

This guide is intended for use with the UK versions of the TalkSwitch product line.

Where to go for further information

The guides listed below, and many other resources, can be found on the TalkSwitch Configuration Software CD, in the TalkSwitch folder in the Windows Start menu once the software has been installed, and online. Visit http://global.talkswitch.com and select country or region.

•For complete configuration information, refer to the TalkSwitch User Guide after completing the steps in this guide.

•For information on setting up a TalkSwitch system to use Voice-over-IP (VoIP), refer to the TalkSwitch VoIP Configuration Guide for Multi-location Networks.

•For information on configuring your system remotely, refer to the Remote Configuration over IP Quick Guide.

•For step-by-step instructions on specific features, refer to the Quick Guides in the TalkSwitch Documentation folder in the Windows Start Menu.

Troubleshooting

The TalkSwitch system and the configuration software are designed for ease of use. However, if you encounter difficulties with the installation or configuration of your TalkSwitch:

•Consult the documents on the TalkSwitch Configuration Software CD or in the TalkSwitch folder on your PC.

•Access additional TalkSwitch information online, including FAQs, Quick Guides and other resources at http://global.talkswitch.com.

Contacting TalkSwitch Technical Support

•Contact your authorized TalkSwitch reseller.

•Please refer to http://global.talkswitch.com for technical support, contact details and hours of operation.

H T T P : / / G L O B A L . T A L K S W I T C H . C O M

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Contents Start Guide Introduction Before YOU Begin Check package contentsCheck your premises telephone wiring Ensure that you have the minimum system requirementsInstall the Talkswitch Software Connection Options Connect Talkswitch to Your PC or NetworkPower up TalkSwitch Open the Talkswitch Configuration Software Localization SettingConfigure AN Automated Attendant Set up an Auto AttendantConfigure Incoming Telephone Lines Set Auto Attendant to answer all incoming callsSet certain extensions to ring or direct calls to voicemail OptionConnect incoming external telephone lines Save Settings to TalkswitchConnect Telephones and Peripherals Connect to a Public Address PA System optional Connect telephones and fax machines to TalkSwitchConnect an audio source optional What should an Auto Attendant say? Set up and record voicemailAuto Attendant and Voicemail Greetings To load a pre-recorded Auto Attendant greetingPower up all TalkSwitch units Networking Talkswitch on a LANConnect TalkSwitch units Changing TalkSwitch unit ID numbers Configuring the Networked UnitsCongratulations Setup CompleteConfiguring TalkSwitch 48 remotely What nextCT.TS005.002501.UK April
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