Talkswitch CT.TS005.002501.UK manual Before YOU Begin, Check package contents

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BEFORE YOU BEGIN

Check package contents:

Whether you have purchased a system with one or multiple TalkSwitch units, each package you receive should include the following:

TalkSwitch unit

TalkSwitch Configuration Software CD

220-240v AC Adapter and power cord

RJ-11 telephone cables

(4 for 48 models; 2 for 24 models)

RJ-45 Ethernet cable (for 48 models) or USB cable (for 24 models)

Quick Reference Cards

(8 for 48 models; 4 for 24 models)

Wall mounting template, screws and anchors for optional wall-mounting your TalkSwitch unit.

Ensure that you have the minimum system requirements

You will need a PC to configure your TalkSwitch. Ensure that your PC meets the following minimum system requirements:

Windows 2000/XP/98* operating system

120 MB free hard disk space, 128 MB RAM

800x600 video resolution

Network equipment: If your system includes multiple TalkSwitch 48 units, you will need an Ethernet switch. If you plan on using VoIP or configuring your system remotely, you will need an Ethernet switch (or router with an integrated switch) and a broadband Internet connection.

Check your premises telephone wiring

TalkSwitch usually doesn’t require any extra telephone wiring beyond the standard infrastructure in most commercial and residential buildings. TalkSwitch comes with cords for connecting the telephone line jacks to your service provider’s Master Socket. In the UK, it is recommended that extensions are connected through a Master Socket or an in-line adapter with capacitor to provide the third wire connection required by many telephones. For situations where service provider lines or building extension wiring is terminated on a Connection Box, “3 metre RJ-11 Wiring Tails” are available as an installation kit.

Important! Lightning and electrical surges can cause damage to the TalkSwitch unit. We recommend using surge protection equipment on all external telephone and power lines connected to this device.

*Although TalkSwitch may function with Windows 98, we cannot guarantee full compatibility with operating systems that Microsoft no longer supports.

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T A L K S W I T C H S T A R T G U I D E • U K & I R E L A N D

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Contents Start Guide Introduction Ensure that you have the minimum system requirements Check package contentsCheck your premises telephone wiring Before YOU BeginInstall the Talkswitch Software Connect Talkswitch to Your PC or Network Power up TalkSwitchConnection Options Localization Setting Open the Talkswitch Configuration SoftwareSet up an Auto Attendant Configure AN Automated AttendantSet Auto Attendant to answer all incoming calls Configure Incoming Telephone LinesOption Set certain extensions to ring or direct calls to voicemailSave Settings to Talkswitch Connect Telephones and PeripheralsConnect incoming external telephone lines Connect telephones and fax machines to TalkSwitch Connect an audio source optionalConnect to a Public Address PA System optional To load a pre-recorded Auto Attendant greeting Set up and record voicemailAuto Attendant and Voicemail Greetings What should an Auto Attendant say?Networking Talkswitch on a LAN Connect TalkSwitch unitsPower up all TalkSwitch units Configuring the Networked Units Changing TalkSwitch unit ID numbersWhat next Setup CompleteConfiguring TalkSwitch 48 remotely CongratulationsCT.TS005.002501.UK April