Set certain extensions to ring or direct calls to voicemail
Option 1
To have certain extensions ring without playing an Auto Attendant, select Ring extensions only. Select the extensions to ring from the list of extensions.
Note: you can adjust the ring sequence by clicking
Adjust Sequence.
Option 2
To have certain extensions ring for a time before the Auto Attendant is played, select Play auto attendant. Select the Auto Attendant number (for example, 1), select the number of rings (for example, after 3 rings), and select the extensions to ring from the list (by default they are all selected).
Note: you can adjust the ring sequence by clicking
Adjust Sequence.
Option 3
To have all incoming calls directed to voicemail, select Go to voice mailbox, select the mailbox number (for example, 111), and the number of rings (for example, after 3 rings).
For TalkSwitch 24, repeat the process described in the options above for Line 2. For TalkSwitch 48 units, repeat the process for Lines 2, 3, and 4.
If you have a system with multiple TalkSwitch 48 units, click on each tab (TalkSwitch 1, TalkSwitch 2, etc.) to configure all TalkSwitch units in a network.
Option 1
Option 2
Option 3
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