Siemens OPTISET E MEMORY, OPTISET E ADVANCE PLUS manual Call Transfer

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Call Transfer

You may transfer an internal or external call from your extension to any other extension or to the switchboard.

Transfer to a Free Extension (Announcing the Call)

-press key to confirm enquiry option

-dial required extension

-announce the call and replace handset

Transfer to a Free Extension (Call not Announced)

-press key to confirm enquiry option

-dial required extension

-replace handset when ring tone is heard

-the call has now been transferred

Transfer to a Busy Extension

-press key to confirm enquiry option

-dial required extension

-replace handset when busy tone is heard

-the call has now been transferred to the busy extension.

If the busy extension terminates the call within a predetermined time, the transferred call will ring the extension.

Transfer Using the Dial Keys

-press the required Dial (DSS) key

-announce the call when the extension answers

-replace handset

Return to Caller

If no reply or busy tone is received, you may return to the caller without attempting to transfer the call.

- press key to confirm Return to held call? option - you are reconnected to the caller

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Contents Page Page Executive / Secretary Features User GuideOptional Features User Guide Cont’dIntroduction Introduction Cont’d GlossaryDial Executive / Dial Secretary Transfer a Call to the Executive or SecretaryDial Executive or Secretary Answering Calls for Executive/s Exec Ringer Options Ring on Secretary’s extension Ring on Executive’s extension Ring on both extensionsCancel Call Forwarding / Divert Call Forwarding / DivertProgramme Call Forwarding / Divert Types of Call Forwarding / DivertDialling the Switchboard Internal and External DiallingHandset Operation Handsfree OperationCall Transfer Call Transfer Cont’d Activate Enquiry Call Using Dial Keys Enquiry CallActivate Enquiry Call Alternating between Parties ShuttleWay Conference Activate ConferenceEnd Conference Call Pickup Activate Call PickupTransfer a Second Caller Answer Second CallTransfer Second Call Call Park Park a CallRetrieve a Parked Call before Recall Call Back Activate Call Back BusyActivate Call Back No Answer Call Forwarding / Divert Electronic Telephone Lock Set your Lock CodeLock your Extension Unlock your ExtensionProgramming Keys System Abbreviated Dialling Last Number RedialUse the System Abbreviated Dialling Redial the NumberNight Service Volume / Tone SettingsPage Optiset E memory Electronic Notebook Programme External Numbers and NamesDial External Number Edit a Number