Enquiry Call
This feature allows you to hold an existing call, dial another extension or an external number, conduct a conversation without the original caller overhearing, and then return to the original caller.
This call can also be converted to a 3 Way conference.
Activate Enquiry Call
-press ✔ key to confirm enquiry option
-dial required extension number or dial 0 and required external number
-conduct conversation
-press ✔ key to confirm Return to held call? option to return to original call
Activate Enquiry Call Using Dial Keys
-press required Dial key
-conduct conversation
-press ✔ key to confirm Return to held call? option to return to holding call
You may use the Shuttle option to switch between the original and third party calls. In each case the other party is automatically placed on hold.
Alternating between Parties (Shuttle)
During an enquiry call you may alternate between both parties
-scroll to shuttle option
-press ✔ key to confirm
-repeat ✔ key to shuttle between callers
Activate 3 Way Conference
-scroll to conference? option
-press ✔ key
-all 3 parties are now connected
-replace handset to terminate conference call
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