Siemens Troubleshooting Telephone Configuration Issues for 6210 SPID

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Telephone Configuration Troubleshooting

CA/DN trouble

Check

Fix

Inbound calls to a

>SETUP >USER

>ALWAYS

specific line cause the

>RING >CONTROL

 

LED to flash, but there is

>Select line

 

no audible ringing.

 

 

A specific line is

>SETUP >INSTL

>CA/DN

selected that is

>KEYS

 

supposed to have dial

>Select line key

 

tone, but there isn’t any.

 

 

General usage

Check

Fix

All inbound calls appear

>SETUP >INSTL

>CACH

on CA1. Outbound calls

>MORE >MODE

 

cannot be made.

 

 

Ringing calls are not

>SETUP >USER

>RING

answered when going

>MORE >PREF

 

off-hook.

 

 

Using a specific

>SETUP >USER

>XMT+ as many

headset, the voice level

>MORE >VOICE

times as required

to other parties is not

>HEAD >VOLUME

 

loud enough.

 

 

“SELECT AN IDLE

Originating DN and

See page 32.

LINE” is displayed when

Call Appearance

 

going off-hook or

Reservation settings

 

pressing the speaker

 

 

key.

 

 

68Tone Commander 6210/6220 User Manual

Image 71
Contents Page Contents Appendix a Ordering Isdn Service Models/Options General FeaturesIntroduction Controls and Indicators OFF Page Dialing OperationPlacing a Call Selecting a Call AppearanceLast Number Redial Ringing Control Using DSS KeysAnswering a Call Call PreferenceHolding Calls Bridging a Shared Call AppearanceDisplaying Call Appearance Information Conferencing a New Call Transferring CallsConferencing Calls DSS TransferTerminating a Conference Using Network FeaturesConferencing a Held Call Dropping the Last PartyUsing the Call Log Delete Dial Time Back Viewing the Call LogCall Menu DIR LOG ID Select Call LOG Type Unans Answd OUTDialing a Call Log Entry Shortcut to the Unanswered Call LogDirectory PAGE1\ Using the Call DirectoryWhat is the Call Directory? Dialing from the Call DirectoryMuting the Microphone Using the SpeakerphonePlacing and Answering Calls Receiving Voice Announce Calls Using Voice AnnounceEnabling/Disabling Headset Mode Operation Using a HeadsetAdjusting the Receive Volume Adjusting the Ringer VolumeSet the Termination Switches on the Telephone and NT1 InstallationOrdering Isdn Service 6210T/6220T InstallationExtended Point-to-Point Line and Power ConnectionsBasic Multipoint Short MultipointHandset/Headset Pin # Signal Wire ColorSet the Termination Switch on the Telephone 6210U/6220U InstallationVolt 6210U Power Supply 6220U Attaching to a wall mount jack Wall MountingRotating the Base L1OK Configure the SetL3OK SWITCH=5ESS NI-X InitializationAutomatic Button Detection 5ESS Custom Isdn only No Parameter Download Press Setup to ConfigureFirmware Updates Using Local Inspect to Verify KeysPersonal Ringing Customize your PhoneLabel the Set Installation Options \ Spid Param Keys Installation OptionsInstallation Options Menu Setup Menu Instl Admin User PotsBksp Clear Spid EntryEnabling/Disabling Automatic Download Configuring KeysParameter Download Starting a DownloadBksp Orig Reserv CA/DN FA DSS SpdialUnused Call Appearance / Directory Number KeysAutomatic Call Appearance Selection 10=NETWORK FA#59 Call Bkspcall Feature Activator KeysBksp Clear Pause DSS KeysBksp Pause FA Speed Dial KeysBksp Clear Pause FA Terminal MODE=CACH Ekts Cach Basic Terminal ModeVerify Password Bksp Installation PasswordInstallation Password SET Clear NEW Password BkspWhat to do if you lose your password Removing the PasswordPassword Cleared ALL Settings Cleared Reset to Factory Default SettingsReset ALL Setup OPTIONS? YES no Select VA Keys GREEN=VA, RED=AVAILABLE Voice AnnounceVoice Announce Options Selecting CA/DN KeysBksp Clear ALL Selecting Incoming Directory NumbersALERTING=ANY Normal Dist Intcom PRI Selecting Alerting PatternsAutomatic MUTE=ON On OFF Automatic MutingAdministration Options \ Restart LOG Administration OptionsAdministration Options Menu Administration Options \ Inspct Vers Test DiagCall Appearance/Directory Number Key Local InspectLocal Inspect KeysDSS Key Feature Activator, Conference, Transfer, or Drop KeyOriginating DN? YES \ RESERVED=OUT/PRIORITY Originating DN? no RESERVED=NOT ReservedSpeed Dial Key Message Waiting IndicatorDirectory Numbers MESSAGE=NETWORK FI#63Hardware Version VersionVersion Serial H/W S/W Serial NumberMODEL6030X Button Expan Optional Equipment VersionDISPLAY/LED Test LCD RED Green OFF Display and LED IndicatorsTest Terminal Test Disply KeysPress Each KEY on Press Done to Exit Press Each KEY to Test Or GO OFF-HOOK to ExitKEY Test Passed Press ANY KEY to Exit 6030X Expansion ModuleRESTART/CLEAR Call LOG? YES no Diagnostic DisplayRestart Clearing Logs Viewing the Error and Download LogsView LOG Entries Error Param Clear User Options User OptionsUser Options Menu User Options Clock Spdial DIR RingBKSPAM/PM Setting the Time and DateSetting Up Speed Dial Keys Smart Pauses Speed Dial ProgrammingBksp Clear Move Number Setting Up the Call DirectorySelect a Softkey PAGE1\ Deleting a Directory Entry Bksp Clear Pause NameMoving a Directory Entry Pick NEW Softkey PAGE1\Off-Hook Ringing Options Personal Ringing OptionsRinging Tone Ringing TONE=5 USE Keypad KeysRinging Control for Individual Call Appearances Call PREFERENCE=RINGING Ring Idle None Call Preference OptionsPreset Volume Levels Handset/Headset ConfigurationHandset/Headset Mode Voice MODE=HEADSET Hand Head VolumeTransmit headset only Adjusting the Display ContrastReceive handset and headset Verify NEW Password Bksp Setting a Call Log PasswordCall LOG Password SET Clear Creating/Changing Your PasswordRemoving the Password Inoperable Telephone Recovery Procedures TroubleshootingWith full initialization, proceed to the following steps CA/DN trouble Check Fix Telephone Configuration TroubleshootingOrdering Manually Ordering Isdn ServiceSetup Wizard Where to Go for HelpNetwork Assignment Button # Recommended Button AssignmentsInstl Installation Options Setup Menu TreeAdmin Administration Options User User Options Pots 6002TA Analog Pots Port Options Tone Commander Product Warranty Warranty and ServiceSpecifications Parameter Default Value National Isdn 5ESS Custom Isdn Factory Default SettingsUL/FCC Statements Important Safety InstructionsPage FCC Requirements Page Page 13-102800 Rev. L