Siemens 5000 RSM Responding to Error Messages on the Screen, Contacts for Resolving Problems, 110

Page 110

Fixing Problems

Step by Step

US: Invalid entry

UK: Incorrect entry

US: Not authorized

UK: Access denied

US: Currently not possible

UK: Feature not available

US:Invalid station number

UK: Number cannot be dialed

US: Key memory is full

UK: Max.no.of keys exceeded

Responding to Error Messages on the Screen

Possible cause:

The station number is incorrect.

Possible response:

Enter a correct station number.

Possible cause:

You tried to activate a disabled function.

Possible response:

Ask your service personnel to authorize you to use the function.

Possible cause:

The station number you dialed does not exist. The tele- phone you are trying to call is unplugged.

Possible response:

Enter a correct station number. Try calling the telephone again later on.

Possible cause:

You dialed your own station number.

Possible response:

Enter a correct station number.

Possible cause:

All memory locations for external station numbers are currently in use.

Possible response:

Try again later on.

Contacts for Resolving Problems

If you encounter a problem that lasts longer than five minutes, contact your service personnel.

110

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Contents HiPath AllServe, Hicom 150 E/H Operating InstructionsMarks Before You BeginImportant Notes Before You BeginContents Making Calls Convenience Functions Using Other Functions Private Sphere/SecurityUsing Other Team Functions Team and Executive/SecretaryFixing Problems IndexBasic operating instructions Basic operating instructionsOptiPoint 500 economy/basic/standard control panel OptiPoint 500a Economy Basic Standard AdvanceOptiPoint key module Uor How to Use these Operating Instruc- tionsScreen Displays Interactively Accessing FunctionsVia the Program/Service Menu With Function KeysBasic and Enhanced Functions Using the Telephone EfficientlyFunctions You Can Use Additional Team and Executive/Secretary FunctionsAnswering a Call With the Handset Making Calls Basic FunctionsAnswering Calls Making Calls Basic FunctionsNand s Switching to Speakerphone ModeSwitching to the Handset Ending the callOff-Hook Dialing Open Listening in the Room During a CallMaking Calls On-Hook DialingEnding the call Redialing a Number Displaying and dialing saved station numbersTurning the Microphone On and Off Qifor rifCalling a Second Party Consultation Hold Switching to the Party on Hold ToggleConnecting the other parties to each other Return to the first partyTransferring a Call Or for g Using Variable Call ForwardingCall Forwarding Deactivating call forwardingEor f or g Answering a Callback Using CallbackStoring a Callback QilEnding callback display KeySaving Repertory Dialing Numbers on If you make a mistakeUsing Repertory Dialing Keys Adjusting the Ring Tone Telephone SettingsAdjusting the Ring Volume Adjusting the Attention Ring VolumeDisplay backlight Adjusting the Speakerphone to the Room AcousticsAdjusting the Display to a Comfortable Read- ing Angle Uor vsimultaneouslyQhl Adjusting the display contrastSelecting the Language of Screen Prompts Making Calls Convenience Functions Making Calls Convenience FunctionsQim Using the Speakerphone Rejecting CallsQmj or rmj Answering a Call With a HeadsetAnswering Calls from Enabling and Disabling Handsfree AnswerbackOpening the door with a code at the door Activating the door openerDeactivating the door opener Accepting a Call From an Answering Ma- chineRlm En-Bloc Sending / Correcting Numbers Canceling en-bloc sendingDialing/Making Calls Dialing entered/displayed numbersRetrieving the Caller List Using a Caller ListRlf Ending RetrievalRemoving an Entry from the Caller List QlfDialing a Station Number from the Caller List Qmf Using Station and System Speed-Dial NumbersSpeed-dial Storing Station Speed-Dial NumbersSelect and confirm. This deletes all entered digits Confirm Qih Dialing a Number From the Internal DirectoryDialing from the Telephone Database Ldap Entry you wish to dial appears on the screenResult is displayed If no name is foundIf too many names are found Qld Using MailboxesAccessing the Mailbox Reserve Trunk Automatic Connection Setup HotlineWhen the reserved trunk becomes free Assigning a Station Number Not for U.SDialing aid at the a/b T/R port Associated Dialing/Dialing AidDialing aid on the S0 bus Dialing aid from your telephone for another tele- phoneAccepting a Waiting Call Camp-On Using Call WaitingDuring a Call Ending the first call and answering the waiting callParking a Call Preventing and Allowing Call Waiting Automatic Camp-OnTurning the Call Waiting Tone On and Off Placing External Calls on Hold Retrieving a Parked CallQjg Picking up Retrieving a Held CallAdding Up to Five Parties To the Conference Initiator Only Conducting a ConferenceIf the second party does not answer Removing Parties From the Conference Initiator Only Ending a Conference Initiator OnlyQhme Leaving a ConferenceQig Activating Tone Dialing Dtmf Suffix DialingAfter a Speaker Call Announcement in a Group Trunk Flash QieBusy Override Joining a Call in Progress If You Cannot Reach a DestinationCall Waiting Camp-On QjfRhh Using Night AnswerQhh Activating this functionQme Saving Functions, Procedures and AppointmentsAssigning Functions to Keys Mute on/off Meaning of LED Signals for Saved FunctionsCallback HeadsetTrunk group key Repdial key internal, Direct station selectMailbox View call chargesFollowing functions are assigned to keys which have no LED Assigning a Procedure Operating Steps to a Key If necessaryQhj Appointments FunctionSaving Appointments If necessary for kDeleting and checking a saved appointment Using Timed RemindersRhj Displaying and Assigning Call Charges Displaying and Assigning Call ChargesQji For the current callDisplaying Call Charges for Another Telephone Not for U.S Dialing with Call Charge Assignment Turning Do Not Disturb On and Off Private Sphere/SecurityTurning Ringer Cutoff On and Off Qmlor rmlMonitoring a Room Caller ID SuppressionSilent Monitor Activating the telephone to be monitoredMonitoring the room QlhDeactivating the telephone to be monitored To lock and unlock the telephone Locking the Telephone to Prevent Unauthorized UseQjj or rjj Locking Another Telephone to Prevent Unauthorized Use Or q or rSaving Your PIN Sending a Message Using Other FunctionsUsing Other Functions Creating and Sending a MessageEntering text via the keypad Displaying and Deleting Messages You Have SentQ, r KeyQjm Answering MessagesLeaving an Advisory Message Rjm Display Number of Waiting Calls and Overload IndicationDeleting Advisory Messages Using Another Telephone Like Your Own Change call number relocate Fax Details and Message on Answer- ing Machine Deactivating indication#0=Reset services? Activating Functions for Another Tele- phone Save PIN Code *93 Æ Send a message Code *68/#68 Æ Step by Step Using functions in Isdn via code dial- ing keypad dialing Qhf Radio Paging Not for U.S Controlling RelaysSensors HiPath 3300/3350/3500/3550 Only Qmd or rmdPaging Simple Paging EquipmentEnhanced Paging Equipment Hipath 3700/ 3750 Only Answering the page from the nearest telephoneTurning Group Call On and Off Using Other Team FunctionsUsing Other Team Functions Rli or qliRlior qli Qik Accepting a Call for Another Member of Your TeamActivating and Deactivating a Ringing Group QleRhdfor qhdf Uniform Call Distribution UCDQhdeor rhde Logging on and off at the beginning and end of your shiftQhdi Qhdg or rhdgQhdh or rhdh Meaning of LED Indications on Trunk Keys Using Trunk KeysTeam and Executive/Secretary Functions With Trunk Keys Placing a call on hold Answering Calls With Trunk KeysMaking Calls with Trunk Keys Qide Switching Between Phone Calls on Multiple TrunksForwarding Calls on Lines Retrieving the callRide Meaning of LED Indications on the Forward Line KeysCalling a Team Member Directly Using DSS KeysUsing DSS Keys to Answer Calls If applJoining or Leaving a Group Call Transferring a Call in ProgressAccepting a Call for Another Team Member Ridf Transferring Calls Directly to the ExecutiveQidf Deactivating ring transferTesting the Telephone Testing the TelephoneTesting the Telephone Functions Checking the Key AssignmentSpecial Functions in the LAN PC Network Special Functions in the LAN PC NetworkLeaving a Hunt Group/Group Call Or rTransferring Call Forwarding 101Qhh Saving the telephones for the ringing group 103Qmdor rmd Opening the Door 105Labeling Key Fields Labeling, Documentation and AccessoriesLabeling, Documentation and Accessories 106107 Attaching a Station Number LabelDocumentation Accessories Troubleshooting Fixing ProblemsTelephone Maintenance Possible cause Responding to Error Messages on the ScreenContacts for Resolving Problems Possible response111 IndexIndex Dialing numbers 112Operating steps 113114 Radio paging equipment PSE115 UCDIndex 116 Function Overview of Functions/Codes AlphabeticalVia With Functions Inter Display Actively MenuOverview of Functions/Codes Alphabetical Via With Inter 118119 120 UCD 121FCC Certification and Requirements ServiceFCC and Industry Canada Compliance FCC Rules, Part123 Equipment Attachment Limitations Equipment Attachment LimitationsRinger Equivalence Number REN 124Ref. No. A31003-H1012-C121-5-7619

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