Siemens 5000 RSM Calling a Second Party Consultation Hold, Switching to the Party on Hold Toggle

Page 19

Making Calls – Basic Functions

Step by Step

US: Consult?

 

UK: Enquiry?

 

 

o

Return to held call?

 

 

or

Quit and return?

 

 

or

Program/Service

qd

Toggle/Connect?

 

 

or

Program/Service

qf

Conference?

 

 

or

Program/Service

qg

Transfer?

 

Calling a Second Party

(Consultation Hold)

You can call a second party while engaged in a call. The first party is placed on hold.

Confirm.

Call the second party.

Return to the first party:

Confirm.

Press the key. The LED lights up. Enter the code. The LED goes out.

Switching to the Party on Hold (Toggle)

Select and confirm.

Press the key. The LED lights up. Enter the code. The LED goes out.

Combine the calling parties into a three-party con- ference

Select and confirm.

Press the key. The LED lights up. Enter the code. The LED goes out.

Connecting the other parties to each other

Select and confirm.

19

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Contents
Operating Instructions HiPath AllServe, Hicom 150 E/HBefore You Begin Before You BeginImportant Notes MarksContents Making Calls Convenience Functions Private Sphere/Security Using Other FunctionsTeam and Executive/Secretary Using Other Team FunctionsIndex Fixing ProblemsOptiPoint 500a Economy Basic Standard Advance Basic operating instructionsOptiPoint 500 economy/basic/standard control panel Basic operating instructionsOptiPoint key module Screen Displays How to Use these Operating Instruc- tionsUor With Function Keys Accessing FunctionsVia the Program/Service Menu InteractivelyAdditional Team and Executive/Secretary Functions Using the Telephone EfficientlyFunctions You Can Use Basic and Enhanced FunctionsMaking Calls Basic Functions Making Calls Basic FunctionsAnswering Calls Answering a Call With the HandsetEnding the call Switching to Speakerphone ModeSwitching to the Handset Nand sOn-Hook Dialing Open Listening in the Room During a CallMaking Calls Off-Hook Dialing Ending the call Displaying and dialing saved station numbers Redialing a NumberQifor rif Turning the Microphone On and OffReturn to the first party Switching to the Party on Hold ToggleConnecting the other parties to each other Calling a Second Party Consultation HoldTransferring a Call Deactivating call forwarding Using Variable Call ForwardingCall Forwarding Or for gEor f or g Qil Using CallbackStoring a Callback Answering a CallbackIf you make a mistake KeySaving Repertory Dialing Numbers on Ending callback displayUsing Repertory Dialing Keys Adjusting the Attention Ring Volume Telephone SettingsAdjusting the Ring Volume Adjusting the Ring ToneUor vsimultaneously Adjusting the Speakerphone to the Room AcousticsAdjusting the Display to a Comfortable Read- ing Angle Display backlightSelecting the Language of Screen Prompts Adjusting the display contrastQhl Qim Making Calls Convenience FunctionsMaking Calls Convenience Functions Rejecting Calls Using the SpeakerphoneEnabling and Disabling Handsfree Answerback Answering a Call With a HeadsetAnswering Calls from Qmj or rmjActivating the door opener Opening the door with a code at the doorRlm Accepting a Call From an Answering Ma- chineDeactivating the door opener Dialing entered/displayed numbers Canceling en-bloc sendingDialing/Making Calls En-Bloc Sending / Correcting NumbersEnding Retrieval Using a Caller ListRlf Retrieving the Caller ListDialing a Station Number from the Caller List QlfRemoving an Entry from the Caller List Storing Station Speed-Dial Numbers Using Station and System Speed-Dial NumbersSpeed-dial QmfSelect and confirm. This deletes all entered digits Confirm Dialing a Number From the Internal Directory QihEntry you wish to dial appears on the screen Dialing from the Telephone Database LdapIf no name is found Result is displayedIf too many names are found Accessing the Mailbox Using MailboxesQld Assigning a Station Number Not for U.S Automatic Connection Setup HotlineWhen the reserved trunk becomes free Reserve TrunkDialing aid from your telephone for another tele- phone Associated Dialing/Dialing AidDialing aid on the S0 bus Dialing aid at the a/b T/R portEnding the first call and answering the waiting call Using Call WaitingDuring a Call Accepting a Waiting Call Camp-OnTurning the Call Waiting Tone On and Off Preventing and Allowing Call Waiting Automatic Camp-OnParking a Call Retrieving a Parked Call Placing External Calls on HoldPicking up Retrieving a Held Call QjgIf the second party does not answer Conducting a ConferenceAdding Up to Five Parties To the Conference Initiator Only Leaving a Conference Ending a Conference Initiator OnlyQhme Removing Parties From the Conference Initiator OnlyAfter a Speaker Call Announcement in a Group Activating Tone Dialing Dtmf Suffix DialingQig Qie Trunk FlashQjf If You Cannot Reach a DestinationCall Waiting Camp-On Busy Override Joining a Call in ProgressActivating this function Using Night AnswerQhh RhhAssigning Functions to Keys Saving Functions, Procedures and AppointmentsQme Headset Meaning of LED Signals for Saved FunctionsCallback Mute on/offView call charges Repdial key internal, Direct station selectMailbox Trunk group keyFollowing functions are assigned to keys which have no LED If necessary Assigning a Procedure Operating Steps to a KeyIf necessary for k Appointments FunctionSaving Appointments QhjRhj Using Timed RemindersDeleting and checking a saved appointment For the current call Displaying and Assigning Call ChargesQji Displaying and Assigning Call ChargesDisplaying Call Charges for Another Telephone Not for U.S Dialing with Call Charge Assignment Qmlor rml Private Sphere/SecurityTurning Ringer Cutoff On and Off Turning Do Not Disturb On and OffActivating the telephone to be monitored Caller ID SuppressionSilent Monitor Monitoring a RoomDeactivating the telephone to be monitored QlhMonitoring the room Qjj or rjj Locking the Telephone to Prevent Unauthorized UseTo lock and unlock the telephone Or q or r Locking Another Telephone to Prevent Unauthorized UseSaving Your PIN Creating and Sending a Message Using Other FunctionsUsing Other Functions Sending a MessageKey Displaying and Deleting Messages You Have SentQ, r Entering text via the keypadLeaving an Advisory Message Answering MessagesQjm Deleting Advisory Messages Display Number of Waiting Calls and Overload IndicationRjm Using Another Telephone Like Your Own Change call number relocate Deactivating indication Fax Details and Message on Answer- ing Machine#0=Reset services? Activating Functions for Another Tele- phone Save PIN Code *93 Æ Send a message Code *68/#68 Æ Step by Step Using functions in Isdn via code dial- ing keypad dialing Qhf Qmd or rmd Controlling RelaysSensors HiPath 3300/3350/3500/3550 Only Radio Paging Not for U.SAnswering the page from the nearest telephone Simple Paging EquipmentEnhanced Paging Equipment Hipath 3700/ 3750 Only PagingRli or qli Using Other Team FunctionsUsing Other Team Functions Turning Group Call On and OffRlior qli Qle Accepting a Call for Another Member of Your TeamActivating and Deactivating a Ringing Group QikLogging on and off at the beginning and end of your shift Uniform Call Distribution UCDQhdeor rhde Rhdfor qhdfQhdh or rhdh Qhdg or rhdgQhdi Team and Executive/Secretary Functions With Trunk Keys Using Trunk KeysMeaning of LED Indications on Trunk Keys Making Calls with Trunk Keys Answering Calls With Trunk KeysPlacing a call on hold Retrieving the call Switching Between Phone Calls on Multiple TrunksForwarding Calls on Lines QideMeaning of LED Indications on the Forward Line Keys RideIf appl Using DSS KeysUsing DSS Keys to Answer Calls Calling a Team Member DirectlyAccepting a Call for Another Team Member Transferring a Call in ProgressJoining or Leaving a Group Call Deactivating ring transfer Transferring Calls Directly to the ExecutiveQidf RidfChecking the Key Assignment Testing the TelephoneTesting the Telephone Functions Testing the TelephoneOr r Special Functions in the LAN PC NetworkLeaving a Hunt Group/Group Call Special Functions in the LAN PC Network101 Transferring Call ForwardingQhh 103 Saving the telephones for the ringing groupQmdor rmd 105 Opening the Door106 Labeling, Documentation and AccessoriesLabeling, Documentation and Accessories Labeling Key FieldsDocumentation Attaching a Station Number Label107 Accessories Telephone Maintenance Fixing ProblemsTroubleshooting Possible response Responding to Error Messages on the ScreenContacts for Resolving Problems Possible causeIndex Index111 112 Dialing numbers113 Operating stepsRadio paging equipment PSE 114UCD 115Index 116 Display Actively Menu Overview of Functions/Codes AlphabeticalVia With Functions Inter Function118 Overview of Functions/Codes Alphabetical Via With Inter119 120 121 UCDFCC Rules, Part ServiceFCC and Industry Canada Compliance FCC Certification and Requirements123 124 Equipment Attachment LimitationsRinger Equivalence Number REN Equipment Attachment LimitationsRef. No. A31003-H1012-C121-5-7619
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