Siemens 5000 RSM operating instructions Placing External Calls on Hold, Retrieving a Parked Call

Page 48

Making Calls – Convenience Functions

Step by Step
	d... m
	Program/Service
Retrieve call?
	or
	rij
	d... m
	Held on line: 801
	If applicable
t or	Release
48

Enter the number of the park slot (0 - 9) and make a note of it. If the park slot number you entered is not dis- played, it is already in use; enter another one.

Retrieving a Parked Call

Precondition: One or more calls have been parked. The telephone is idle.

Press the key. The LED lights up.

Select and confirm.

Enter the code.

Enter the park slot number you noted earlier.

If the park slot number you enter is not in use, you can- not retrieve the call.

If a parked call is not picked up, after a specific period of time the call is returned to the tele- phone from where it was parked (recall).

Placing External Calls on Hold

If you have programmed a key on your telephone as a hold key Æ Page 56, you can place external calls on hold.

This enables all other parties to retrieve the call on the assigned line.

Press the "US:Hold UK:Common Hold" key.

A message appears showing which line is on hold (e.g. 801); make a note of the line number.

If a trunk key has been assigned, the LED flashes slow- ly.

Replace the handset or press the key.

Depending on your system configuration, this may be necessary so other users can also pick up the held call.

Image 48

Contents HiPath AllServe, Hicom 150 E/H Operating InstructionsBefore You Begin Important NotesMarks Before You BeginContents Making Calls Convenience Functions Using Other Functions Private Sphere/SecurityUsing Other Team Functions Team and Executive/SecretaryFixing Problems IndexBasic operating instructions OptiPoint 500 economy/basic/standard control panelBasic operating instructions OptiPoint 500a Economy Basic Standard AdvanceOptiPoint key module How to Use these Operating Instruc- tions Screen DisplaysUor Accessing Functions Via the Program/Service MenuInteractively With Function KeysUsing the Telephone Efficiently Functions You Can UseBasic and Enhanced Functions Additional Team and Executive/Secretary FunctionsMaking Calls Basic Functions Answering CallsAnswering a Call With the Handset Making Calls Basic FunctionsSwitching to Speakerphone Mode Switching to the HandsetNand s Ending the callOpen Listening in the Room During a Call Making CallsOff-Hook Dialing On-Hook DialingEnding the call Redialing a Number Displaying and dialing saved station numbersTurning the Microphone On and Off Qifor rifSwitching to the Party on Hold Toggle Connecting the other parties to each otherCalling a Second Party Consultation Hold Return to the first partyTransferring a Call Using Variable Call Forwarding Call ForwardingOr for g Deactivating call forwardingEor f or g Using Callback Storing a CallbackAnswering a Callback QilKey Saving Repertory Dialing Numbers onEnding callback display If you make a mistakeUsing Repertory Dialing Keys Telephone Settings Adjusting the Ring VolumeAdjusting the Ring Tone Adjusting the Attention Ring VolumeAdjusting the Speakerphone to the Room Acoustics Adjusting the Display to a Comfortable Read- ing AngleDisplay backlight Uor vsimultaneouslyAdjusting the display contrast Selecting the Language of Screen PromptsQhl Making Calls Convenience Functions QimMaking Calls Convenience Functions Using the Speakerphone Rejecting CallsAnswering a Call With a Headset Answering Calls fromQmj or rmj Enabling and Disabling Handsfree AnswerbackOpening the door with a code at the door Activating the door openerAccepting a Call From an Answering Ma- chine RlmDeactivating the door opener Canceling en-bloc sending Dialing/Making CallsEn-Bloc Sending / Correcting Numbers Dialing entered/displayed numbersUsing a Caller List RlfRetrieving the Caller List Ending RetrievalQlf Dialing a Station Number from the Caller ListRemoving an Entry from the Caller List Using Station and System Speed-Dial Numbers Speed-dialQmf Storing Station Speed-Dial NumbersSelect and confirm. This deletes all entered digits Confirm Qih Dialing a Number From the Internal DirectoryDialing from the Telephone Database Ldap Entry you wish to dial appears on the screenResult is displayed If no name is foundIf too many names are found Using Mailboxes Accessing the MailboxQld Automatic Connection Setup Hotline When the reserved trunk becomes freeReserve Trunk Assigning a Station Number Not for U.SAssociated Dialing/Dialing Aid Dialing aid on the S0 busDialing aid at the a/b T/R port Dialing aid from your telephone for another tele- phoneUsing Call Waiting During a CallAccepting a Waiting Call Camp-On Ending the first call and answering the waiting callPreventing and Allowing Call Waiting Automatic Camp-On Turning the Call Waiting Tone On and OffParking a Call Placing External Calls on Hold Retrieving a Parked CallQjg Picking up Retrieving a Held CallConducting a Conference If the second party does not answerAdding Up to Five Parties To the Conference Initiator Only Ending a Conference Initiator Only QhmeRemoving Parties From the Conference Initiator Only Leaving a ConferenceActivating Tone Dialing Dtmf Suffix Dialing After a Speaker Call Announcement in a GroupQig Trunk Flash QieIf You Cannot Reach a Destination Call Waiting Camp-OnBusy Override Joining a Call in Progress QjfUsing Night Answer QhhRhh Activating this functionSaving Functions, Procedures and Appointments Assigning Functions to KeysQme Meaning of LED Signals for Saved Functions CallbackMute on/off HeadsetRepdial key internal, Direct station select MailboxTrunk group key View call chargesFollowing functions are assigned to keys which have no LED Assigning a Procedure Operating Steps to a Key If necessaryAppointments Function Saving AppointmentsQhj If necessary for kUsing Timed Reminders RhjDeleting and checking a saved appointment Displaying and Assigning Call Charges QjiDisplaying and Assigning Call Charges For the current callDisplaying Call Charges for Another Telephone Not for U.S Dialing with Call Charge Assignment Private Sphere/Security Turning Ringer Cutoff On and OffTurning Do Not Disturb On and Off Qmlor rmlCaller ID Suppression Silent MonitorMonitoring a Room Activating the telephone to be monitoredQlh Deactivating the telephone to be monitoredMonitoring the room Locking the Telephone to Prevent Unauthorized Use Qjj or rjjTo lock and unlock the telephone Locking Another Telephone to Prevent Unauthorized Use Or q or rSaving Your PIN Using Other Functions Using Other FunctionsSending a Message Creating and Sending a MessageDisplaying and Deleting Messages You Have Sent Q, rEntering text via the keypad KeyAnswering Messages Leaving an Advisory MessageQjm Display Number of Waiting Calls and Overload Indication Deleting Advisory MessagesRjm Using Another Telephone Like Your Own Change call number relocate Fax Details and Message on Answer- ing Machine Deactivating indication#0=Reset services? Activating Functions for Another Tele- phone Save PIN Code *93 Æ Send a message Code *68/#68 Æ Step by Step Using functions in Isdn via code dial- ing keypad dialing Qhf Controlling Relays Sensors HiPath 3300/3350/3500/3550 OnlyRadio Paging Not for U.S Qmd or rmdSimple Paging Equipment Enhanced Paging Equipment Hipath 3700/ 3750 OnlyPaging Answering the page from the nearest telephoneUsing Other Team Functions Using Other Team FunctionsTurning Group Call On and Off Rli or qliRlior qli Accepting a Call for Another Member of Your Team Activating and Deactivating a Ringing GroupQik QleUniform Call Distribution UCD Qhdeor rhdeRhdfor qhdf Logging on and off at the beginning and end of your shiftQhdg or rhdg Qhdh or rhdhQhdi Using Trunk Keys Team and Executive/Secretary Functions With Trunk KeysMeaning of LED Indications on Trunk Keys Answering Calls With Trunk Keys Making Calls with Trunk KeysPlacing a call on hold Switching Between Phone Calls on Multiple Trunks Forwarding Calls on LinesQide Retrieving the callRide Meaning of LED Indications on the Forward Line KeysUsing DSS Keys Using DSS Keys to Answer CallsCalling a Team Member Directly If applTransferring a Call in Progress Accepting a Call for Another Team MemberJoining or Leaving a Group Call Transferring Calls Directly to the Executive QidfRidf Deactivating ring transferTesting the Telephone Testing the Telephone FunctionsTesting the Telephone Checking the Key AssignmentSpecial Functions in the LAN PC Network Leaving a Hunt Group/Group CallSpecial Functions in the LAN PC Network Or rTransferring Call Forwarding 101Qhh Saving the telephones for the ringing group 103Qmdor rmd Opening the Door 105Labeling, Documentation and Accessories Labeling, Documentation and AccessoriesLabeling Key Fields 106Attaching a Station Number Label Documentation107 Accessories Fixing Problems Telephone MaintenanceTroubleshooting Responding to Error Messages on the Screen Contacts for Resolving ProblemsPossible cause Possible responseIndex Index111 Dialing numbers 112Operating steps 113114 Radio paging equipment PSE115 UCDIndex 116 Overview of Functions/Codes Alphabetical Via With Functions InterFunction Display Actively MenuOverview of Functions/Codes Alphabetical Via With Inter 118119 120 UCD 121Service FCC and Industry Canada ComplianceFCC Certification and Requirements FCC Rules, Part123 Equipment Attachment Limitations Ringer Equivalence Number RENEquipment Attachment Limitations 124Ref. No. A31003-H1012-C121-5-7619

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