Clarity E713CC manual My caller ID isn’t working

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TROUBLESHOOTING

and the telephone wall jack. Make sure the power cord is securely connected to an electrical outlet.

The cordless handset may be too far from the telephone base.

Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

You may have too many extension telephones on your telephone line to allow all of them to ring simultaneously. Try unplugging one telephone at a time until the tele- phone starts ringing.

The layout of your home or office might be limiting the operating range. Try moving the answering machine and cordless unit to another location.

If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is the telephone wall jack. Contact your telephone service pro- vider (charges may apply).

Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.

Completely remove then replace the battery. Place the cordless handset in the charging base. Wait for the cordless handset to reestablish its connection with the answering machine. Allow up to one minute for this to take place.

Your telephone line cord might be malfunctioning. Try installing a new telephone line cord.

My caller ID isn’t working

Caller ID is a subscription service. You must subscribe to this service from your tele- phone service provider for this feature to work on your telephone.

Your caller must be calling from an area that supports caller ID.

Both your and your caller’s telephone service providers must use caller ID com- patible equipment.

If you subscribe to high-speed Internet service (DSL– Digital Subscriber Line) through your telephone line, you must install a DSL filter between the telephone line cord and

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Contents User Guide Page Important Safety Instructions Important Safety Instructions Battery Safety Instructions Packaging CONTENTS/LOCATION Connecting Corded Base Connecting the Answering Machine Base StationGetting to Know Your Corded Base Answering Machine Base StationRinger Indication Digit Keypad 0-9, *, #UP KEY Down KEYPLAY/STOP Answer ON/OFF BoostLCD Display Icons Description Menu Structure Answering Sys Directory Caller ID Log Sub menuText and Digit Entry Table Writing TipsLatin character table Using Your Corded Base Make AN External CallAdjust Earpiece and Handsfree Volume Answer a CallEnd a Call During a callEmergency Call without main power Dial the number in a memory keyRedial Redial a number from the redial listDelete a redial number Find the HandsetMake an Internal Call IntercomPrivate Phonebook Directory Add a New Directory EntryEdit a Directory Entry View a Directory Entry Delete a Directory EntryCaller Display Network Dependent Assign Speed DialsView the CID Store a CID Number into the DirectoryPhone Settings Delete an Entry in the CIDDelete All Entries in the CID Set Date and TimeRinger Setup Change Ringer Volume and ToneSet the Dial Mode De-register HandsetsSet the Voicemail access number in Speed Dial location Set the Key ToneSet the Home Area Code Registration On the cordless handsetOn the base Clear the voicemail icon on your screenOGM Settings Answering SystemAnswering Machine Messages IdleRecord/play/delete personalized announcement Play messages on the answering machineRemarks Record a memo on the Answering MachineIncoming Call Messages ICM Set the Answer Delay Answering Machine SystemSet the Recording Time of Incoming Message Set the Outgoing Message LanguageChange remote access code Turn On or Off the Call ScreeningTurn On of Off the Message Alert Tone Cordless Handset Installation Connecting the charging base stationInstall rechargeable batteries Insert handset on base to charge batteriesGetting to Know Your Cordless Handset 16 2Boost Tone Earpiece Volume UP / Directory / Scroll UP Audio boost feature is on Microphone is muted Menu Structure Writing Tips Keystroke tableUsing Your Cordless Handset Audio Tone SettingsTo turn on this feature To turn off this featureMake a Call Call from the CID Call from the Redial ListTemporary Tone Dialing Chain dialingTo access a number in the directory while on a call To access a number in the CID history while on a callTo access the redial list while on a call To Review the redial list entryTo Store a Redial Number into the Directory To Delete a Redial NumberTo start the paging tone To stop the paging toneDuring an external call Is callingTransfer an External Call from Handset to Handset When entering the number and name ADD a NEW Directory EntryCopy a number from redial list View a Directory EntryIf you press 5 JKL once, J and then Jennifer displays ADD a Speed Dial Number Shows Directory EmptyDial the Speed Dial Number Delete the Speed Dial NumberMissed new calls indicator Caller ID Display Network DependentXX missed calls Reasons for missing caller ID information View the CID EntriesHandset Settings LCD Language SettingsDelete the Entire List of the CID Press MENU/SELECT to confirm. It displays Delete all calls?To manually turn off the new voicemail indicator Voicemail waiting visual message waiting indicatorClear voicemail indication Set the Date and TimeSet the Ringer Volume CID time synchronizationSet the Ringer Tone Set Key ToneREGISTER/DEREGISTER Handsets Register a handsetPlease wait Deregister all handsets Press page on base 4 sec Then press # on handsetTroubleshooting No dialing tone when pressing Talk keyUnit does not record new messages Caller cannot leave a messageSearching is displayed Call does not workNo display My cordless handset doesn’t work at allCannot dial out My cordless handset isn’t performing normallyExperience poor sound quality when using the speakerphone Hear other calls while using my telephoneMy cordless handset does not ring when I receive a call My caller ID isn’t working My telephone does not receive caller ID when on a call PBX systemsTechnical Specifications Power RequirementsWeight 2.75 oz Power Requirements Amplified dB Level 35dB