Clarity E713CC Searching is displayed, Call does not work, No display, Cannot get a dial tone

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TROUBLESHOOTING

“SEARCHING” is displayed.

• Answering machine is out of range. Reduce the range.

The call does not work.

Service not activated, or wrong operator, or wrong setting. Check your Subscription with network or change the dial mode.

No display.

• Recharge battery

CORDLESS HANDSET

My cordless handset doesn’t work at all

Make sure the power cord to the cordless handset charger base unit is securely plugged into a working electrical outlet.

Make sure the telephone line cord is securely and firmly plugged into the answering machine and the telephone wall jack.

Make sure the power cord to the answering machine is securely plugged into a working electrical outlet.

Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the charger base when not in use.

If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low Battery.

Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

You may need to purchase a new battery. Use only the rechargeable battery supplied with the unit, or contact the customer service helpline found in this User Guide to purchase the correct replacement batteries.

I cannot get a dial tone

First try all the suggestions previously listed.

Move the cordless handset closer to the answering machine. You may have moved out of range.

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Contents User Guide Page Important Safety Instructions Important Safety Instructions Battery Safety Instructions Packaging CONTENTS/LOCATION Connecting the Answering Machine Base Station Connecting Corded BaseAnswering Machine Base Station Getting to Know Your Corded BaseDigit Keypad 0-9, *, # Ringer IndicationUP KEY Down KEYPLAY/STOP Boost Answer ON/OFFLCD Display Icons Description Answering Sys Directory Caller ID Log Sub menu Menu StructureText and Digit Entry Table Writing TipsLatin character table Make AN External Call Using Your Corded BaseAnswer a Call Adjust Earpiece and Handsfree VolumeEnd a Call During a callDial the number in a memory key Emergency Call without main powerRedial Redial a number from the redial listFind the Handset Delete a redial numberMake an Internal Call IntercomPrivate Phonebook Directory Add a New Directory EntryEdit a Directory Entry Delete a Directory Entry View a Directory EntryAssign Speed Dials Caller Display Network DependentStore a CID Number into the Directory View the CIDDelete an Entry in the CID Phone SettingsDelete All Entries in the CID Set Date and TimeChange Ringer Volume and Tone Ringer SetupSet the Dial Mode De-register HandsetsSet the Voicemail access number in Speed Dial location Set the Key ToneSet the Home Area Code On the cordless handset RegistrationOn the base Clear the voicemail icon on your screenAnswering System OGM SettingsIdle Answering Machine MessagesRecord/play/delete personalized announcement Play messages on the answering machineRemarks Record a memo on the Answering MachineIncoming Call Messages ICM Answering Machine System Set the Answer DelaySet the Recording Time of Incoming Message Set the Outgoing Message LanguageChange remote access code Turn On or Off the Call ScreeningTurn On of Off the Message Alert Tone Connecting the charging base station Cordless Handset InstallationInstall rechargeable batteries Insert handset on base to charge batteries16 2 Getting to Know Your Cordless HandsetBoost Tone Earpiece Volume UP / Directory / Scroll UP Audio boost feature is on Microphone is muted Menu Structure Keystroke table Writing TipsAudio Tone Settings Using Your Cordless HandsetTo turn on this feature To turn off this featureMake a Call Call from the Redial List Call from the CIDTemporary Tone Dialing Chain dialingTo access a number in the CID history while on a call To access a number in the directory while on a callTo access the redial list while on a call To Review the redial list entryTo Delete a Redial Number To Store a Redial Number into the DirectoryTo start the paging tone To stop the paging toneDuring an external call Is callingTransfer an External Call from Handset to Handset ADD a NEW Directory Entry When entering the number and nameCopy a number from redial list View a Directory EntryIf you press 5 JKL once, J and then Jennifer displays Shows Directory Empty ADD a Speed Dial NumberDial the Speed Dial Number Delete the Speed Dial NumberMissed new calls indicator Caller ID Display Network DependentXX missed calls View the CID Entries Reasons for missing caller ID informationLCD Language Settings Handset SettingsDelete the Entire List of the CID Press MENU/SELECT to confirm. It displays Delete all calls?Voicemail waiting visual message waiting indicator To manually turn off the new voicemail indicatorClear voicemail indication Set the Date and TimeCID time synchronization Set the Ringer VolumeSet the Ringer Tone Set Key ToneREGISTER/DEREGISTER Handsets Register a handsetPlease wait Press page on base 4 sec Then press # on handset Deregister all handsetsNo dialing tone when pressing Talk key TroubleshootingUnit does not record new messages Caller cannot leave a messageCall does not work Searching is displayedNo display My cordless handset doesn’t work at allMy cordless handset isn’t performing normally Cannot dial outExperience poor sound quality when using the speakerphone Hear other calls while using my telephoneMy cordless handset does not ring when I receive a call My caller ID isn’t working PBX systems My telephone does not receive caller ID when on a callPower Requirements Technical SpecificationsWeight 2.75 oz Power Requirements Amplified dB Level 35dB