BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971
64Help
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
Handset not registering?
•Is Searching displayed on the handset?
•Check that the base is plugged into the mains power and switched on.
•Check that there are charged batteries in the handset and that they are fitted correctly.
Forgotten your PIN number
•Try entering the default PIN = 0000. If you have changed the number and cannot remember it, contact the BT Freestyle Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
No display
•Check that the handset batteries are charged and correctly fitted. If necessary, replace the batteries.
Nothing happens when you press any button
•Is the 
symbol displayed? If so, the key
lock is on, press and hold 
for 1.5 seconds to unlock the keypad.
No connection between handset and base
•You may be out of range, is the 
symbol flashing? If so, move closer to the base.
Handset is not charging properly
•Make sure the handset is placed properly on the base/charger. When charging, the battery symbol is shown filling up.
•Clean the charging contacts with a soft, slightly damp (not wet) cloth.
Handset does not ring
•Check that the batteries are inserted correctly.
•Check that the handset ringer has not been switched off, see page 22.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com