Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
General information
Guarantee
Your BT Diverse 4000 Classic handset and charger are guaranteed for a period of 12 months from the date of purchase.
Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Diverse 4000 Classic handset and charger, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product.
The conditions of this guarantee are:
•The guarantee shall only apply to defects that occur within the 12 month guarantee period.
•Proof of purchase is provided.
•The equipment is returned to BT or its agent as instructed.
•This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at
adjustment or repair other than through approved agents.
•This guarantee does not affect your statutory rights.
Within the 12-month guarantee period:
If you experience a problem with your product you should contact the Helpline on 08457 908070. Calls are charged at local rates.
If the problem is not remedied, you will be advised to return your product to the point of purchase.
Outside the 12-month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Helpline on 08457 908070 and ask for details of our recommended repair agents.
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