BT 5200 manual Help, Try these solutions to the most common problems

Page 39

Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189

Help

Try these solutions to the most common problems.

Problem

Possible cause

Solution

Handset not registering.

The base is not powered.

Make sure that the power supply

 

There are no batteries in the

is plugged in at the base and

 

handset.

switched on. Make sure that the

 

 

rechargeable batteries (included)

 

 

are fitted in the handset correctly.

 

 

Switch the handset off and then back

 

 

on again, place the handset on to the

 

 

base again and leave for approx.

 

 

1 minute to try registering again.

 

 

If this is still unsuccessful, then try a

 

 

manual registration (see page 12).

 

 

 

You have forgotten your base

You have changed the PIN.

Try entering the default PIN (0000).

station PIN number.

 

If you have changed the PIN and

 

 

cannot remember the number you

 

 

will need to contact the BT Diverse

 

 

Helpline on 08457 908070.

 

 

 

No display.

The handset is switched off.

Hold down RED PHONE for

 

 

1 second.

 

 

Charge or replace the batteries.

 

 

 

Nothing happens when you press

Keyguard may be switched on.

Hold down the # button for

any button.

 

1 second.

 

 

 

No connection between handset

Are you out of range of the base

Move closer to the base station.

and base station.

station.

 

 

Handset is not registered.

Register the handset.

 

Charger is not switched on.

Check the mains power is connected

 

 

correctly.

 

 

 

Handset on the charger does not

Is another handset using the line

Maximum charging power is only

charge.

for a long time?

possible when no calls are being made.

 

Is the handset placed on the

Make sure that the handset is placed

 

charger properly?

in the charger correctly.

 

 

You will hear a confirmation tone.

 

Are the batteries in correctly?

Check that you have put the batteries

 

 

in the right way, you will hear a

 

 

confirmation tone.

 

 

 

BT Diverse Helpline – 08457 908 070

HELP

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Contents User Guide Extra Directory Recall At a glancePage Base underside This guide Hints and tips boxes17Helpline SMS Menu structureMenu structure for directory, redial list, extra directory MessagesMenu Quick guideQuick guide to handset display icons Introduction For your recordsOne BT Diverse Charger General Safety informationSafety information CleaningConnect the charger Setting upPlug the power supply unit into the wall socket Plan the locationRegistering and charging the handset When the handset is registered the display will showInsert the batteries Registering the handsetOK Press the OK options button If the icons on the display Flash continuouslyOn the handset to be registered Menu Press the Menu options buttonHandset? Battery level iconsTo de-register a handset De-register HandsetBattery performance Setting the date and timeMaking and ending calls Using the telephonePress the Green Phone button to answer the call To adjust the handsfree volume whilst in handsfree modeHandsfree To receive an external callTo store an entry in the directory Using the directoryTo switch to handsfree during a call To answer a call in handsfree10x 11x 12x 13x 14x Character mapTo dial a name and number in the directory To view directory entryTo edit a directory entry To delete the entire directory RedialTo delete an entry Extra directoryRedial list to the directory To switch secrecy on/offSecrecy To copy numbers shownDuring an external call Internal callsTo transfer an external call between handsets Call all handsetsCall Waiting To answer a waiting call during an internal callCalls list Caller Display and other BT Calling FeaturesPress the Menu options button To view the Calls listPress the Envelope button Button. The number displayed is dialledEmpty Display shows Enter NameDelete Entry Been deletedTo withhold your number from being sent Other BT Calling FeaturesCall Waiting To accept a waiting callTo switch Call Waiting on/off ServicesRing Back Off Press the OK options button again Select On or Off No Answer or When BusyTo set Call Divert You can divert callsMailbox Additional featuresTo set one-touch access to your messages Voice MailButton BT Diverse 5250 user guide for further informationYou can choose from Handset settingsTo set the ringer volume and melody VolumeTo change the display language Set melodyShortcut button To switch off your handset’s beeps and tones To switch auto talk on or offAnswer Edit Handset No. is displayed To reset a handsetDefault? To change the internal number of a handsetBT Diverse Helpline 08457 908 Help Try these solutions to the most common problemsHandset does not ring General information GuaranteeBT Accessories Replacement Items This guarantee does not affect your statutory rightsTechnical information Only use approved power supply item code C39280-Z4-C478Index BT Diverse Helpline 08457 908 Offices worldwide
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