BT Diverse 2016 manual Help, Emergency calls

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Help

Your Diverse 2016 has been designed to be easy to use. If you should experience a problem, please check the following points before calling the Diverse Helpdesk.

Emergency calls

The emergency services can be contacted in the UK by dialling 999, or 112 which is valid in any country that is a member of the European Community.

If your Diverse 2016 is connected to a switchboard, you may have to dial an access number before 999 to contact the emergency services. Some switchboards cannot dial out during a power failure.

Fully charged batteries do not indicate full power when put into a handset

When you replace handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.

Battery performance

After charging your Diverse 2016 for the first time, subsequent charging time for the handset batteries is approximately 4-5 hours. Batteries and case may become warm during charging. This is normal and not dangerous.

Under ideal conditions, the handset batteries should give about 7 hours talktime or 60 hours standby on a single charge (both standby and talk time is reduced for the Diverse 2000 Executive Handset to approximately 50 hours standby and 6 hours talktime). However, new NiCad batteries do not reach their full capacity until they have been in normal use for several days.

Please note that the lifespan of NiCad rechargeable batteries depends on how heavily they are used. However, over time, their capacity to recharge will begin to diminish and they will eventually need replacing.

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Contents

Diverse User guideCheck that your Diverse 2016 is complete For your records When you unpack you should haveCaller Display user guide At a glance INTBase station Underside view Base station Top view This guide Hints and tips boxesIntroducing the Diverse2016 Building up a phone systemSetting up Follow these steps to get your Diverse 2016 ready for useConnect the power cable Fit the handset Belt clip Install the rechargeable batteries in the handsetPlug your Diverse 2016 into the phone socket Charge the handset batteries for at least 16 hours Battery display when inserting or replacing a batteryBattery performance Getting the most out of your batteriesNiMH batteries nickel-metal hydride Battery low warningIf the symbol flashes Using your Diverse 2016 telephone ON/OFF and Protected modesTo receive an external call To make an external callTo end a call To redial the last numberTo page a handset from the base station Paging and internal callsTo redial any of the last five numbers To make an intercom call to the base stationTo make an internal intercom call to all handsets To make an internal intercom call to another handsetTo receive an internal call To transfer an external call between handsetsTo store a number Using the memory to store and dial numbersQuick call transfer To clear all the numbers stored in a handset’s memory Or, to save scrolling through stored numbersTo speed dial a number stored in the memory 08457To change a system code for the Diverse 2016 base station Using and changing the system code and handsetIf you want to use remote access Optional settings Adjusting ear piece volumeTo adjust the ringer volume in the base station To adjust the tone of the base station ringerTo switch the ‘settings confirmation’ tone on and off To switch the ‘confirmation’ tone on and offTo switch the ‘wrong button’ tone on and off To switch the battery warning tone on and offTo switch the ‘range warning’ tone on and off To switch the ‘in-range’ tone on and offTo reset your Diverse 2016 handset to the default settings TONE/PULSECall barring To store your own ‘special numbers’To cancel your own ‘special numbers’ My Emergency numbers areOutgoing messages Using your Diverse2016 answering machineMains power failure Advisory announcementTo play back your first outgoing message A1 Or ifTo record your first outgoing message A1 To delete your first outgoing message A1 To record a second outgoing message A2To record an advisory announcement a To play back your second outgoing message A2To delete your second outgoing message A2 Selecting your outgoing message To play back your advisory Announcement aTo delete your advisory announcement a To set the day and time on the answering machine Voice says, ‘Please enter the time using four digits.’To switch the answering machine on/off To switch the day and time announcement off or on To set the duration of incoming messagesTo record a memo When there are new messagesRecording memos Displaying new and old messagesAt the base At any time you canTo delete a message at the base station To stop playback at the base stationTo save messages at the base station To delete all messages which have been played backTo hear incoming calls To adjust the loudspeaker volumeAt the base during playback To intercept a call during message recordingTime saver mode To set a pause before each message play backTouchtoneTM phone Remote accessNew message indicator From a Diverse handsetTo play back new messages Remote operationFor help To play back all messagesTo mark a message as new To select the operating modeTo stop playback To delete a message during playbackTo record an advisory announcement Then eitherTo record a new outgoing message To play back an outgoing message/announcementTo delete an outgoing message/announcement To record a memo messageRemote access quick guide Press the 9 buttonCaller Display Additional featuresSecrecy ‘Ring priority’ and ‘collective ringing’ Call timerOperating with additional handsets To change between ring priority and collective ringingTo set which handset will receive ring priority To clear and reinstate handsets for collective ringing PHONEBOOK, to enter, use and alter phonebook entries Page Where the instruction ends Replace with Press the STO button Press INT Press SETEntering external access codes for older switchboards Switchboard compatibilitySetting the Tone or Pulse mode 08457 908070 or BT onTo set Time Break Recall with Tone dialling To insert an access codeTo re-set to Tone dialling To set to Earth Recall with Tone diallingCode Setting the access pauseAccess codes SecondAt the base station To register a handsetTo remove a handset registered at the base station At the handsetPlease Note Operating with additional base stations How to set up multiple base stations and handsets At the base stationTo set your handset for automatic base selection To set your handset for manual base selection Outside the guarantee period MaintenanceWithin the guarantee period If you have to return your DiverseHelp Emergency callsNo dial tone Replacing handset batteriesNo handset display appears Base station or handset does not ringWhen connected to a switchboard Environment Technical informationConnection to the BT telephone network How many phones can you have?Technical specification DectIndex Index Offices in Europe, North America, Japan and Asia Pacific