BT 1020 Making calls with BT Broadband Talk, How do I know BT Broadband Talk is set up on my Hub?

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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 16 Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423

16Making calls with BT Broadband Talk

To see BT Broadband Talk call charges: visit www.bt.com/broadbandtalk and go to the ‘what it costs’ section.

You can make outgoing calls using your standard phone line number by dialling 5 and then the number you want to call. After dialling 5 you must wait for a different dial tone to the one you normally use with BT Broadband Talk before dialling a number. Remember if you do this you won’t be taking advantage of BT Broadband Talk rate.

How do I know BT Broadband Talk is set up on my Hub?

The ‘Phone’ icon on the front of your hub will be lit up, a solid green colour and you will hear a higher pitched dial tone than normal dial tone. If the service is down or not activated, all calls will be made using your landline number. You will not be able to receive calls to your BT Broadband Talk number on the hub handset until BT Broadband Talk is active on the hub. Go to www.bt.com/bbv and follow the on screen instructions. You will need your BT Broadband Talk number and password handy.

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Contents User guide Welcome… To your BT Hub Phone 1020 Digital Cordless HandsetNeed help? Got everything?Using the phone This guideGetting started Getting to know your phoneHandset settings Phonebook BT Calling FeaturesCaller Display and the calls list This guide Hub base settings Software upgrades Time settingsUsing additional handsets General informationGetting started Setting up the handsetLocation Slide open the battery Beep when the handset hasUsing the phone Attach the cradle toOn the handset Screen prompts on the handset will help guide you throughRegistration process it’s easy Register to HUB will appear on screen. Press OKStandby display Handset name NumberGetting to know your phone Handset buttonsNavigating the menus Getting to know your phone Menu map NamesMaking calls with BT Broadband Talk Making and receiving callsMaking and receiving calls with BT Broadband TelephonesHow do I know BT Broadband Talk is set up on my Hub? Making calls with BT Broadband Talk Hi Def calls Multiple callsMaking calls with BT Broadband Talk Call transfers Making calls with BT Broadband Talk Call qualityYour BT Broadband Talk bill Independent of Hub All phones ring Frequently asked questions What happens when I make emergency calls?Making calls with BT Broadband Talk Making calls with BT Broadband Talk What numbers can I call? Using the phone Switching the handset power on/offMake an external call Preparatory dialling pre-dialCall timer Handsfree callingReceiving calls To make a handsfree callEarpiece volume Using the phone To switch to handsfree during a callSilence the handset ringer Using the phone Secrecy Keypad lockUsing the phone To switch key lock on To switch key lock offRedial Press and hold . Keypad Locked and the icon is displayedTo redial a number Press MenuUsing the phone Delete a redial number Delete the redial listPerson and press Save Phonebook Store a phonebook entryPhonebook To the next number screen. You can store home, workMobile for each contact Character mapTo access the phonebook Dial a phonebook entryPress Names Press OK to select Find Entry then press To scrollPhonebook Phonebook Edit a phonebook entry To edit the name/numberPress Options Phonebook Store a phonebook entry with an assigned ringDelete a phonebook entry To select and receive Delete all phonebook entriesConfirmation screen Caller Display and the calls list View/dial numbers in the calls listCaller Display and the calls list Call details are displayed Want is displayed press OKCalls list showing the name rather than the phone number Delete a calls list entryEmpty is displayed Call Waiting Speak to a second callerTo dial a feature BT Calling FeaturesDisplay Number and press OK to dial Handset settings Adjust the earpiece volumeHandset settings Naming a handset When in standby, the new handset name will be shownPress Back Repeatedly to return to the idle screenHandset settings Auto-talk When you receive a call, if the handset is on the cradle youHandset settings Beep tones To switch key beeps On/OffTo switch low battery beeps On/Off Handset settings To switch out of range beeps On/Off To change the call ringer volume Handset settings Handset ring tones and volumePress To scroll and display Melody Handset settings To change the ring tone To access the menu To scroll and display MelodyHub base settings Reset your BT Hub Phone 1020 to the default settingsSystem PIN To change the System PIN codeConfirm is displayed NEW PIN is displayed. Enter a new 4 digit PIN and pressPress Back repeatedly to return to standby Setting the time Time settingsEnter the login information username admin password admin Alarm To set an alarmTo cancel an alarm setting Time settings To silence the alarm Registering a Hub phone to your BT Home Hub manually Using additional handsetsAt the Hub Press the wireless association button. After 3 seconds Handset number which will be displayed when in standby modePhone LED starts to flash Press OK on the handsetMaking internal calls Internal callsReceiving internal calls Using additional handsets Transferring calls De-register a handsetSystem PIN is displayed. Enter the PIN code using Keypad and press OKPress To select the handset you want to remove Remembering that you cannot deregister the same handsetSoftware upgrades Automatic software upgradeManual software upgrade Rescue mode To use the rescue mode on the Hub ManagerHelp No displayNo incoming calls to your handsets? Buzzing noise on my radio, TV, computer or hearing aidWhat if I’m having problems making a call? Help Handset charger is not workingCannot dial numbers from the phone book Caller’s number is not displayedHelp What happens when I make emergency calls? BT Hub Phone HelplineSafety General informationProduct disposal instructions Guarantee Technical information Page Ofﬁces worldwide