BT 1020 manual Need help?, Got everything?

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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 3

Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423

This user guide provides you with all the information you need to get the most from your phone.

This phone has been designed to work with BT Total Broadband and BT Broadband Talk. Before you make your first call you will need to set up your phone. This doesn’t take long and is easy to do. Just follow the simple instructions on the next few pages.

Need help?

If you have any problems setting up or using your BT Hub Phone 1020 please contact the Helpline on 0845 600 7030.

Alternatively, you may find the answer in ‘Help’ at the back of this guide.

This user guide is relevant for a particular version of software. Hub Phones are upgradeable so that you can always have the latest features and functions. To find out if you have the latest version of software and how to download it you can go to the support and advice section on www.bt.com

Got everything?

•BT Hub Phone 1020 handset

•BT Hub Phone 1020 charger

•2 x rechargeable batteries

•Mains power adaptor

•You need to be a BT Total Broadband customer

•You need to have a

BT Broadband Talk account

•You need a BT Home Hub

Please note

Hi-Definition sound will not work without a BT Broadband Talk account. Visit bt.com to get this service if you don’t already have this. If you do already have BT Broadband Talk set up, the phone light on your hub will be steady green.

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Contents User guide To your BT Hub Phone 1020 Digital Cordless Handset Welcome…Got everything? Need help?Getting to know your phone Using the phoneThis guide Getting startedPhonebook BT Calling Features Handset settingsCaller Display and the calls list General information This guide Hub base settings Software upgradesTime settings Using additional handsetsSetting up the handset Getting startedLocation Attach the cradle to Slide open the batteryBeep when the handset has Using the phoneRegister to HUB will appear on screen. Press OK On the handsetScreen prompts on the handset will help guide you through Registration process it’s easyHandset name Number Standby displayHandset buttons Getting to know your phoneNavigating the menus Names Getting to know your phone Menu mapMaking and receiving calls Making calls with BT Broadband TalkTelephones Making and receiving calls with BT BroadbandHow do I know BT Broadband Talk is set up on my Hub? Multiple calls Making calls with BT Broadband Talk Hi Def callsMaking calls with BT Broadband Talk Making calls with BT Broadband Talk Call quality Call transfersYour BT Broadband Talk bill Independent of Hub All phones ring What happens when I make emergency calls? Frequently asked questionsMaking calls with BT Broadband Talk Making calls with BT Broadband Talk What numbers can I call? Preparatory dialling pre-dial Using the phoneSwitching the handset power on/off Make an external callTo make a handsfree call Call timerHandsfree calling Receiving callsUsing the phone To switch to handsfree during a call Earpiece volumeSilence the handset ringer Keypad lock Using the phone SecrecyPress and hold . Keypad Locked and the icon is displayed Using the phone To switch key lock onTo switch key lock off RedialPress Menu To redial a numberDelete the redial list Using the phone Delete a redial numberPerson and press Save Store a phonebook entry PhonebookCharacter map PhonebookTo the next number screen. You can store home, work Mobile for each contactPress OK to select Find Entry then press To scroll To access the phonebookDial a phonebook entry Press NamesPhonebook To edit the name/number Phonebook Edit a phonebook entryPhonebook Store a phonebook entry with an assigned ring Press OptionsDelete a phonebook entry Delete all phonebook entries To select and receiveConfirmation screen View/dial numbers in the calls list Caller Display and the calls listCaller Display and the calls list Delete a calls list entry Call details are displayedWant is displayed press OK Calls list showing the name rather than the phone numberEmpty is displayed Speak to a second caller Call WaitingBT Calling Features To dial a featureDisplay Number and press OK to dial Adjust the earpiece volume Handset settingsRepeatedly to return to the idle screen Handset settings Naming a handsetWhen in standby, the new handset name will be shown Press BackWhen you receive a call, if the handset is on the cradle you Handset settings Auto-talkTo switch key beeps On/Off Handset settings Beep tonesTo switch low battery beeps On/Off Handset settings To switch out of range beeps On/Off Handset settings Handset ring tones and volume To change the call ringer volumePress To scroll and display Melody To access the menu To scroll and display Melody Handset settings To change the ring toneTo change the System PIN code Hub base settingsReset your BT Hub Phone 1020 to the default settings System PINNEW PIN is displayed. Enter a new 4 digit PIN and press Confirm is displayedPress Back repeatedly to return to standby Time settings Setting the timeEnter the login information username admin password admin To set an alarm AlarmTo cancel an alarm setting Time settings To silence the alarm Using additional handsets Registering a Hub phone to your BT Home Hub manuallyAt the Hub Press OK on the handset Press the wireless association button. After 3 secondsHandset number which will be displayed when in standby mode Phone LED starts to flashInternal calls Making internal callsReceiving internal calls De-register a handset Using additional handsets Transferring callsRemembering that you cannot deregister the same handset System PIN is displayed. Enter the PIN code usingKeypad and press OK Press To select the handset you want to removeAutomatic software upgrade Software upgradesManual software upgrade To use the rescue mode on the Hub Manager Rescue modeBuzzing noise on my radio, TV, computer or hearing aid HelpNo display No incoming calls to your handsets?Caller’s number is not displayed What if I’m having problems making a call?Help Handset charger is not working Cannot dial numbers from the phone bookBT Hub Phone Helpline Help What happens when I make emergency calls?General information SafetyProduct disposal instructions Guarantee Technical information Page Ofﬁces worldwide