XLC3.5HS/B TROUBLESHOOTING
The unit will not operate/no dial tone:
•Verify the AC Adapter is securely plugged into AC outlet, the base and the telephone.
•Make sure the battery has been placed in the battery compartment correctly. (The circular metal contacts on battery need to touch the metal springs inside battery compartment.)
•Make sure the handset battery is fully charged.
•Verify the telephone is in the correct dialing mode: tone (touch) or pulse (rotary).
•Make sure you are in the usable range of the base station.
The phone does not ring when you receive a call:
•Make sure the RINGER switch on the handset is set to ON.
•Verify the AC Adapter is securely plugged into the AC outlet and the base.
•Verify the telephone line cord is securely plugged into the wall jack and the telephone.
•Make sure you are within the usable range of the base station.
•You may have too many extensions on your line.Try unplugging a few devices.
Noise, interference or other calls heard while using the handset:
•Make sure you are within the usable range of the base station.
•Make sure the handset battery is fully charged.
•Try relocating the base unit to another location.
•Make sure the AC Adapter is not plugged into the wall outlet with other appliances.
Phone will not hold charge:
•Make sure the charging contacts on the handset and base are free of dust and dirt. While unplugged, clean the contacts with a soft cloth.
•Make sure CHARGE LED (light) on the base is lit when the handset is in the cradle.
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