VTech DS3111-4, DS3111-2, DS3111-3, TM3111-2 important safety instructions Tone before dialing

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Troubleshooting

Problem	Suggestion

There is no dial tone.	• Ensure the handset has been registered to the telephone base (page 6).
	• Move the cordless handset closer to the telephone base. It might be out of range.
	• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
	• Disconnect the telephone base from the telephone jack and connect a working telephone. If
	there is no dial tone on that telephone either, the problem is in your wiring or local service.
	Contact your local telephone company.

I cannot dial out.	• First, try all the above suggestions.
	• Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a
	second or two to synchronize with the telephone before producing a dial tone. Wait for a dial
	tone before dialing.
	• If the other telephones in your home are having the same problem, the problem is in the wiring
	or local service. Contact your local telephone company (charges may apply).
	• Eliminate any background noise. Noise from a television, radio, or other appliances may cause
	the telephone to not dial out properly. If you cannot eliminate the background noise, first try
	muting the cordless handset before dialing, or dial from another room in your home with less
	background noise.

42	www.vtechphones.com

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Contents Congratulations Table of contents Table of contents Parts checklist InstallationCabinet outlet Telephone base & charger installationTelephone line cord Battery installation Charge light Battery chargingAdding a new handset To register a handset to your telephone baseREGISTERED. To Troubleshooting section on To de-register all handsets Replacing a handsetBelt clip & headset optional HeadsetBelt clip MENU/SELECT Skip Handset layoutCID caller ID page 28 Play Voicemail REDIAL/PAUSEFind Handset Telephone base layoutRinger volume Telephone settingsRinger tone Ringer TONE, the sample of ringer tone will not be heardKey tone LanguageConfirmation tone Clear voicemail Voicemail setup Telephone settingsBasic operationTelephone settings Make, answer and end calls Basic operationSpeakerphone MuteCall waiting VolumeRinger mute Multiple handset useVoicemail Answer an incoming call during an intercom call IntercomFLASH, OFF/ Clear or INT Transfer an external callSwitch between external and internal calls Directory Advanced operationStore a directory entry Not Available AT this Time will be displayedCharacter chart Search the directory Press MENU/SELECT, and the screen displays Edit Number Advanced operation Handset XX Missed Calls Vtech Available AT this Time Saved Already Saved Unable to Save Call log display screen messages Display Means Redial Handset display screen messages Incoming Outside NEW Handset indicatorsUSE Telephone base indicators & charger indicatorBattery Problem Suggestion TroubleshootingLow Battery is Light on the telephone base or charger should be on Tone before dialing For this to take place Service company charges may apply Troubleshooting Numbers I need to To synchronize Important safety instructions Operating range MaintenanceAbout cordless telephones WarrantyHow do you get warranty service? FCC, Acta and IC regulations FCC PartFCC Part 68 and Acta Industry Canada Rbrc SealTechnical specifications Index Index 91-001410-080-100 User’s manual