VTech DS3111-3, DS3111-2, DS3111-4, TM3111-2 important safety instructions For this to take place

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Troubleshooting

Problem

Suggestion

The telephone does

• Ensure the handset has been registered to the telephone base (page 6).

not ring when there is

• Make sure the ringer is on (page 12).

an incoming call.

• Make sure the telephone line cord and power adapter are plugged in properly (page 2).

 

 

• The cordless handset may be too far from the telephone base. Move it closer to the telephone

 

base.

 

• There may be too many extension telephones on the telephone line to allow all of them to ring

 

simultaneously. Try unplugging some of them.

 

• If the other telephones in your home are having the same problem, the problem is in the wiring

 

or local service. Contact the local telephone company (charges may apply).

 

• Other electronic products can cause interference to your cordless telephone. Try installing your

 

telephone as far away as possible from the following electronic devices: wireless routers, radios,

 

radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,

 

televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

 

• Test a working telephone at the telephone jack. If another telephone has the same problem, the

 

problem is in the telephone jack. Contact your local telephone company (charges may apply).

 

• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

 

Re-install the battery and place the cordless handset in the telephone base.

 

• Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute

 

for this to take place.

 

 

www.vtechphones.com

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Appendix

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Contents Congratulations Table of contents Table of contents Installation Parts checklistTelephone base & charger installation Cabinet outletTelephone line cord Battery installation Battery charging Charge lightTo register a handset to your telephone base Adding a new handsetREGISTERED. To Troubleshooting section on Replacing a handset To de-register all handsetsHeadset Belt clip & headset optionalBelt clip CID caller ID page 28 Play Handset layoutMENU/SELECT Skip Voicemail REDIAL/PAUSETelephone base layout Find HandsetRinger tone Telephone settingsRinger volume Ringer TONE, the sample of ringer tone will not be heardLanguage Key toneConfirmation tone Clear voicemail Telephone settingsBasic operation Voicemail setupTelephone settings Speakerphone Basic operationMake, answer and end calls MuteRinger mute VolumeCall waiting Multiple handset useVoicemail Intercom Answer an incoming call during an intercom callTransfer an external call FLASH, OFF/ Clear or INTSwitch between external and internal calls Store a directory entry Advanced operationDirectory Not Available AT this Time will be displayedCharacter chart Search the directory Press MENU/SELECT, and the screen displays Edit Number Advanced operation Handset XX Missed Calls Vtech Available AT this Time Saved Already Saved Unable to Save Call log display screen messages Display Means Redial Handset display screen messages Incoming Outside Handset indicators NEWTelephone base indicators & charger indicator USEBattery Troubleshooting Problem SuggestionLow Battery is Light on the telephone base or charger should be on Tone before dialing For this to take place Service company charges may apply Troubleshooting Numbers I need to To synchronize Important safety instructions Maintenance Operating rangeWarranty About cordless telephonesHow do you get warranty service? FCC Part FCC, Acta and IC regulationsFCC Part 68 and Acta Rbrc Seal Industry CanadaTechnical specifications Index Index 91-001410-080-100 User’s manual