
Troubleshooting
| Problem | Suggestion | 
| 
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| I cannot dial out.. | • Make sure you have a dial tone before dialing. The handset may take a second or two to find | 
| 
 | the base and produce a dial tone.. This is normal.. Wait an extra second before dialing.. | 
| 
 | • Make sure your phone is set to the correct dial mode for the type of service that you have | 
| 
 | (pulse or touchtone).. Refer to the Installation section of this user’s manual to set the dial mode.. | 
| 
 | • If the other phones in your home are having the issue, the problem is in your wiring or local | 
| 
 | service.. Contact your local telephone company (charges may apply..) | 
| 
 | • Eliminate any background noise.. Noise from a television, radio or other appliance may cause | 
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 | the phone to not dial out properly. If you cannot eliminate the background noise, first try muting | 
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 | the handset before dialing, or dialing from another room in your home with less background | 
| 
 | noise.. | 
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 | 
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| My handset beeps | • Make sure the power cord is securely plugged into the base.. Plug the unit into a different, | 
| five times and isn’t | working outlet not controlled by a wall switch.. | 
| performing normally.. | • Move the handset closer to the base.. You might have moved out of range.. | 
| 
 | • If the handset is in its base and the charging light does not come on, refer to Charge Light is | 
| 
 | Off in this troubleshooting guide.. | 
| 
 | • Reset the base.. Unplug the unit’s electrical power.. Wait for 15 seconds then plug it back in.. | 
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 | Allow up to one minute for the handset and base to reset.. | 
| 
 | • Other electronic products can cause interference with your cordless phone.. Try installing your | 
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 | phone as far away from these types of electronic devices as possible: wireless routers, radios, | 
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 | radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal | 
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 | computers, kitchen appliances and other cordless phones.. | 
| 36 ADDITIONAL INFO | www.vtechphones.com |