VTech ia5876, ia5877, ia5874 user manual My Caller ID isn’t

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Troubleshooting

Problem	Suggestion

My Caller ID isn’t	• Caller ID is a subscription service.. You must subscribe to this service for this feature to work on
working..	your phone..
	• Your caller must be calling from an area that supports caller ID..
	• Both you and your caller’s telephone companies must use caller ID compatible equipment..

My answering machine	• Make sure system is turned ON (the ON/OFF key is illuminated)..
is not recording	• Make sure the announce only feature is set to OFF..
messages..
I cannot hear recorded	• Using the base volume control, raise the volume to a comfortable listening level..
messages..

CL is flashing in the	• You need to set the day and time.. Refer to the section(s) on setting day and time in this
base message display	user’s manual..
window..	• Make sure announce only feature is set to OFF
Common cure for	If the unit does not seem to be responding normally, then try putting the handset in its base.. If it
electronic equipment..	does not seem to respond, do the following (in the order listed):

1..Disconnect the power to the base..

2..Disconnect the handset battery, and spare battery, if applicable..

3..Wait a few minutes..

4..Connect power to the base..

5..Re-install the battery(ies)..

6..Wait for the handset to re-establish its link with the base.. To be safe, allow up to one minute for this to take place..

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ADDITIONAL INFO 41

Additional Information

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Contents User’s Manual Table of Contents Table of Contents Need HELP? VTech toll free 1-800-595-9511 In Canada dialBefore You Begin Parts Check ListInstallation Install Handset BatteryChoose Location Connect Power and Telephone Line Cords U g t h e Adapter into Electrical outlet.. IfDesk/Table Installation Wall MountingSet the Dial Mode Charge the Handset BatterySet Language Mode Check for Dial ToneHandset Ringer Style/Battery Save Set Handset Date and TimeIf you subscribe to DSL service Belt clip optionalTo remove Telephone Operation Handset OperationBase Operation Temporary Tone DialingMessage Waiting When you have a message waiting, the handset will display Clear Message Waiting AlertCall Transfer Headset Jack Operating RangeWalk back into range, periodically pressing OFF Display Screen Messages Speed Dialing Store a Number/Name in Speed DialEdit a Number/Name Stored in Speed Dial Press select to save the edited informationDelete a Number/Name Stored in Speed Dial Dial a Speed Dial NumberReassign Locations in Speed Dial Telephone Directory Store a Number/Name in the DirectoryEdit a Number/Name Stored in the Directory Delete a Number/Name Stored in the Directory Move a Number/Name to the Speed Dial Memory Dial a Number from the DirectoryCaller ID About Call History Caller ID Review Call HistoryStore a Call History Record in the Directory Delete Records from Call HistoryDial a Displayed Number Locate the record in call history that you want to dialDialing sequence Code + number number only 1+ number.. See the noteSide margin for more information on changing Press select, then press Or until ProgramAnswering System Operation At the Base Audible IndicatorsSetting the clock About AnnouncementsTo review your announcement at any time System on or off Confirm feature settingsRecord Your Announcement To delete your announcementSetting Up Your Answering System Feature SummaryOff Listen to, Save & Delete MessagesTurn the base ringer on or off Choose how many times the phone willPress to play messages.. Press again to stop playback Call Screening/InterceptRecord a Memo To stop recording, press the PLAY/STOP againWindow Display When Connect with the Answering System Answering System Operation Remote AccessRemote Access Commands Voice MenuAgain to turn the system back on Turn system onCode, then press 0 to turn the answering system on Battery Care and performance BatteriesTroubleshooting Problem SuggestionOff in this troubleshooting guide NoiseComputers, kitchen appliances and other cordless phones For further instruction ServiceManual If you subscribe to DSLOr weak signal even When I’m nearGet noise, static Ring when I receive Manual Call My handset does notMy calls fade or cut Out while I’m usingUp to one minute for the handset and base to reset My handsetMy Caller ID isn’t Maintenance Warranty StatementHow do you get warranty service? Important Safety Instructions FCC, Acta and IC Regulations FCC PartRbrc Seal Industry CanadaTechnical Specifications Receive Frequency Base 5863..80 5872..5 MHzIndex IndexIndex 91-000499-070-000