VTech v 2656 Case Of Difficulty, Phone Doesnt Work At All, No Dial Tone

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In Case Of Difficulty

If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377.

The Phone Doesn't Work At All

Make sure the Power Cord is plugged in.

Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone wall jack.

Make sure the batteries are properly charged. If the LOW BATTERY message is shown, the battery pack needs charging.

No Dial Tone

First check all the suggestions above.

If you still don't hear a dial tone, disconnect the Base Unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.

You Get Noise, Static, Or A Weak Signal Even When You're Near The Base Unit

Household appliances plugged into the same circuit as the Base Unit can sometimes cause interference. Try moving the appliance or the Base Unit to another outlet.

You Get Noise, Static, Or A Weak Signal When You're Away From The Base Unit

You may be out of range. Either move closer to the Base, or relocate the Base Unit.

The layout of your home may be limiting the range. Try moving the Base Unit to another position.

The Handset Does Not Ring When You Receive A Call

Make sure you have the Handset ringer activated. To set the ringer, see

HANDSET SETTINGS.

Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone jack. Make sure the power cord is plugged in.

You may be too far from the Base Unit.

You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.

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Additional Information

91-005358-050-000 v2656.pmd

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8/5/2004, 4:51 PM

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Contents Important Safety Instructions Vtech Communications INC Introduction StopParts Check List Handset Layout Base Unit Layout Connecting Power to Base Unit SetupInstallation of Battery Pack in Handset Connecting to phone line Charging Of Handset Battery PackChecking for dial tone Case of DifficultyWall Mounting Setup of the v 2600 Accessory Handset Registration and Operation of the v 2600 Accessory HandsetRegistration of Additional Handsets Found Base Enter Base ID CodeHandset Icons Handset and Base IndicatorsBase Leds Icon DescriptionRDL Redial Soft Menu FunctionsCaller ID Call Waiting ID See To Edit a Number/Name, on Calls Log Caller IDLOW Batt Tone preset to on Handset SettingsRange Tone preset to on Keypad Tone preset to onRange Extender preset to Auto Tone/Pulse Selection preset to ToneRange EXTENDER, then press OK Range Extender menuMemory Register and MemorySave To Store a Number/NameTo Delete a Number/Name To Search For and Dial a Number NameSearch For and Dial a Number To Edit a Number/Name Making Calls Handset and Base OperationAnswering Calls Mute FunctionFlash Function Volume ControlFrom Base to ALL Handsets Handsfree Speakerphone Operation Switching between the Handset Earpiece and SpeakerphoneUse Indication Conference Calling Low Battery IndicationTransferring Calls Answering System Operation Audible IndicatorsAnswering System Operation Turn Answering System On or OffAbout Announcements About MailboxesRecord Your Announcement AnsweringSystemOperationTo review your announcement Answering System Feature SetupTo delete your announcement Set Security Code Default setting indicated bySet Audible Message Alert OffListen to Messages Press Volume or Volume Adjust Playback VolumeDelete Messages Delete a Specific Message Delete All Old Messages in a MailboxCall Screening Record a Memo99, flashing Counting 1 toSteady for one second 40-99Voice Menu Remote AccessBelt Clip Headset OperationMaintenance Case Of Difficulty Handset Does Not Ring When You Receive a CallPhone Doesnt Work At All No Dial ToneCommon Cure For Electronic Equipment You Hear Other Calls While Using Your PhoneYour Answering System is not recording messages CL is flashing on the Base UnitWhat does this limited warranty cover? Warranty StatementHow long is the limited warranty period? What is not covered by this limited warranty?Other Limitations How do you get warranty service?VTech Communications Inc FCC, Acta and IC RegulationsFCC Part Repair instructions FCC and Acta InformationRights of the telephone company Hearing aid compatibility Programming/testing of emergency numbersIC Industry Canada Rbrc R Seal Nominal Effective Range Technical SpecificationsGetting Started Table Of Contents Important Safety InstructionsBasic Operation Advanced OperationIssue