AT&T BCM50 manual Log Management

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AT&T IP Flexible Reach Service

Nortel BCM50 Release 3.0 SIP Configuration Guide

5.3 Log Management

Another extremely useful tool is the “Log Management.” This allows you to quickly and easily collect all relevant logs files and other information to help the various support teams debug any problems you may have with your BCM50. The entire log files required to diagnose a problem is consolidated into a single file.

Figure 29: Log Management

When you first suspect a problem with your BCM50, it is important that you go into the “Log Management” screen and download the log file to your PC. Even if you end up resolving the issue, it is good to know that this information has been captured if it does end up being required.

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Contents AT&T Voip Table of Contents Table of Figures Customer Questions IntroductionDocument Feedback Document Change History Trouble ReportingIssue BCM Soft Phones not currently supported Emergency 911/E911 Services LimitationsSpecial Notes Calling Number Restricted / Private not supportedPST OverviewIssue Pstn Nortel BCM50 Version and Feature Requirements Configuration GuideBCM50 Lists of Applied Patches IP Trunks Available VoIP Trunks Assigning Line Pool to IP Trunks Issue Configuring General DN Length Configuring Private Received Number Length Assigning a Route for IP Trunks Assign Code to Access IP Trunk Routes Failover to Secondary AT&T IP Border Element Ipbe SIP Proxy ParametersOutbound Proxy Table for failover to secondary AT&T IPBEs Payload Size Media ParametersConfiguring analog DNs for fax Media Gateway Port Ranges Port RangesConfigurationÆ TelephonyÆ Sets Æ All DNs Configuring Outgoing Calls from BCM50 to AT&T IP Flex ReachConfiguring did for Incoming Calls Configuring Incoming Calls from AT&T IP Flex Reach to BCM50ConfigurationÆ TelephonyÆ Lines Æ Target Lines Assign Line Pool to IP Sets System Monitoring with BCM Monitor TroubleshootingIP Device Listing RTP Session Information System Resources AdministrationÆ General ÆAlarms Real-time display of BCM50 AlarmsLog Management Log ManagementConfiguring Destination Code with Wildcard Appendix a Configuring Destination Code with WildcardEnd of Document