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Chapter 6 Monitoring the Cisco Unified IP Phone Remotely
Disabling and Enabling Web Page Access
Disabling and Enabling Web Page Access
For security purposes, you may choose to prevent access to the web pages for a phone. If you do so, you will prevent access to the web pages that are described in this chapter and to the Cisco Unified CM User Options web pages.
To disable access to the web pages for a phone, follow these steps from Cisco Unified Communications Manager Administration.
Procedure
Step 1 Choose Device > Phone.
Step 2 Specify the criteria to find the phone and click Find, or click Find to display a list of all phones. Step 3 Click the device name to open the Phone Configuration window for the device.
Step 4 Scroll down to the Product Specific Configuration section. From the Web Access drop-down list, choose Disabled.
Step 5 Click Save.
Step 6 Click Apply Config.
To enable web page access when it is disabled, see the preceding steps about disabling access. Follow the same steps, but choose Enabled in Step 4 to enable the web page.
Device Information
| | The Device Information area on a phone’s web page displays device settings and related information for |
| | the phone. Table 6-1describes these items. |
| | To display the Device Information area, access the web page for the phone as described in the |
| | “Accessing the Web Page for a Phone” section on page 6-2, and then click the Device Information |
| | hyperlink. |
Table 6-1 | Device Information Area Items |
| | | | |
Item | | | Description |
| | | | |
MAC Address | | | Media Access Control (MAC) address of the phone |
| | | | |
Host Name | | | Unique, fixed name that is automatically assigned to the phone based on its MAC address |
| | | | |
Phone DN | | | Directory number assigned to the phone |
| | | | |
App Load ID | | | Identifier of the firmware running on the phone |
| | | | |
Boot Load ID | | | Identifier of the factory-installed load running on the phone |
| | | |
Hardware Revision | | Revision value of the phone hardware |
| | | | |
Serial Number | | | Unique serial number of the phone |
| | | | |
Model Number | | | Model number of the phone |
| | | |
Message Waiting | | Indicates if there is a voice message waiting on the primary line for this phone |
| | | | |
Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)
Contents
Text Part Number OL-23874-01
Americas Headquarters
Page
N T E N T S
Manager
Disabling and Enabling Web Page Access
Network and Access Port Pinouts C-3
Installing the Bracket E-8
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Audience
Overview
Organization
Chapter Description
Cisco Unified IP Phone 6900 Series
Related Documentation
Cisco Product Security Overview
Convention Description
Document Conventions
Italic font
Italic screen font
An Overview of the Cisco Unified IP Phone
1shows the main components of the Cisco Unified IP Phone
Understanding the Cisco Unified IP Phone 6901
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2shows the main components of the Cisco Unified IP Phone
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What Networking Protocols are Used?
Dynamic Host Configuration Protocol chapter
Networking Protocol Purpose Usage Notes
Communications Manager System Guide
Unified IP Phones section on page 1-17for
Supporting 802.1X Authentication on Cisco
See the LLDP-MED and Cisco Discovery Protocol
701/technologieswhitepaper0900aecd804cd46d
Cisco Unified Communications Manager
Communications Manager Security Guide
System Guide
Related Topics
Configuring Telephony Features
Feature Overview
Related Topic
Providing Users with Feature Information
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Topic Reference
Refer to the Troubleshooting Guide for Cisco Unified
Communications Manager
Security, refer to the Cisco Unified Communications Manager
Phone section on page 3-10for more information
Overview of Supported Security Features
Feature Description
Voice Quality Metrics
IP Phones section on page 1-17for more information
Understanding Security Profiles
Establishing and Identifying Protected Calls
Overview
Supporting 802.1X Authentication on Cisco Unified IP Phones
Required Network Components
Best Practices-Requirements and Recommendations
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Purpose For More Information
Chapter in the Cisco Unified Communications Manager
Communications Manager Administration Guide
Communications Manager Administration
Installing Cisco Unified IP Phones
Refer to Cisco Unified IP Phone 6901
User Guide Administration and System Guides
Terminology Differences
A P T E R
Cisco Communications Manager Administration Guide
Providing Power to the Cisco Unified IP Phone
Power Type Guidelines
Power Guidelines
Power Outage
Obtaining Additional Information About Power
Understanding Phone Configuration Files
Purpose Related Topics
Understanding the Phone Startup Process
Obtaining an IP Address
Method Address?
Adding Phones with Auto-Registration
Adding Phones with Auto-Registration and Taps
Procedure
Adding Phones Using the BAT Phone Template
Converting a New Phone from Sccp to SIP
Using Cisco Unified IP Phones with Different Protocols
Deploying a Phone in an Sccp and SIP Environment
Determining the MAC Address for a Cisco Unified IP Phone
Network Requirements
Before You Begin
Network and Access Ports
Cisco Unified Communications Manager Configuration
Speakerphone Cisco Unified IP Phone 6911 Only
Handset
See the Network and Access Ports section on
Installing the Cisco Unified IP Phone
Cisco Unified IP Phone 6901 Cable Connections
Cisco Unified IP Phone 6911 Cable Connections
3illustrates the footstand on the Cisco Unified IP Phone
Footstand
Lower Viewing Angle
Higher Viewing Angle
Verifying the Phone Startup Process
Configuring Startup Network Settings
Mounting the Phone to the Wall
Before You Begin
Configuring Security on the Cisco Unified IP Phone
Option Description
Configuring Settings on the Cisco Unified IP Phone
Phone Settings Options
Accessing the IVR and Configuring Your Phone Setting
Accessing the Phone Configuration Settings
Action IVR Code Navigating Notes
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Configuring Features, Templates, Services, and Users
Features and Services Guide, Barge
Feature Description Configuration Reference
System Guide, Cisco Unified IP Phones
Unified Communications Manager
Unified Communications Manager Features
Features and Services Guide Barge
Services Guide
Administration Guide, Directory
Manager Features and Services Guide
Forward Maximum Hop Count service parameter
Features and Services Guide,Barge
Communications Manager Features
Conference Bridges chapter
Codes and Forced Authorization Codes
Point Configuration chapter in the Cisco
Administration Guide, Message Waiting
Number/Pattern Configuration chapter
Configuration chapter
System Guide, Voice Mail Connectivity
Phone Configuration chapter
Services Guide, Monitoring
Administration Guide, Cisco Unified IP
Administration Guide, Date/Time Group
Administration Guide, Time Period
Administration Guide, Cisco Voice-Mail
Adding Users to Cisco Unified Communications Manager
Unified Communications Manager System Guide
Giving Users Access to the User Options Web Pages
Managing the User Options Web Pages
Click Save Selected/Changes
Specifying Options that Appear on the User Options Web Pages
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Monitoring the Cisco Unified IP Phone Remotely
Http//IPaddress
Accessing the Web Page for a Phone
Device Information
Disabling and Enabling Web Page Access
UDI
Network Setup
Description
Vlan
Network Statistics
Table below
Device Logs
Message Description Possible Explanation and Action
Status Messages
Adding Phones to the Cisco Unified Communi
Cations Manager Database section on
Message Description Possible Explanation and Action
Message Description Possible Explanation and Action
Streaming Statistics
Streaming Statistics Area Items
Configuring Settings on the Cisco Unified IP Phone chapter
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Resolving Startup Problems
Troubleshooting and Maintenance
Troubleshooting and Maintenance Resolving Startup Problems
Identifying Error Messages
Cisco CallManager and Tftp Services Are Not Running
Symptom Cisco Unified IP Phone Unable to Obtain IP Address
Verifying Dhcp Settings
Cisco Unified IP Phone Resets Unexpectedly
Verifying the Physical Connection
Identifying Intermittent Network Outages
Verifying the Voice Vlan Configuration
Checking Static IP Address Settings
Verifying that the Phones Have Not Been Intentionally Reset
Eliminating DNS or Other Connectivity Errors
Summary Explanation
General Troubleshooting Tips
Checking Power Connection
Halfduxcollisionexceedthreshold
Phone Configuration Settings section on page 4-2for details
Performing a Basic Reset
Resetting or Restoring the Cisco Unified IP Phone
Performing a Factory Reset
Performing a Basic Reset, Performing a Factory Reset,
Monitoring the Voice Quality of Calls
Using Voice Quality Metrics
Metric Change Condition
Troubleshooting Tips
Cleaning the Cisco Unified IP Phone
Where to Go for More Troubleshooting Information
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Providing Information to Users Via a Website
How Users Access a Voice Messaging System
How Users Configure Phone Features
Supporting International Users
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Specification Value or Range
Physical and Operating Environment Specifications
Cable Specifications
Network Port Connector
Network and Access Port Pinouts
Access Port Connector
Pin Number Function
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Example User Information for These Procedures
Basic Phone Administration Steps
Adding a User From an External Ldap Directory
Proceed to Configuring the Phone section on page D-3
Proceed to the section Configuring the Phone, page D-3
Configuring the Phone
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Click Device Associations
Performing Final End User Configuration Steps
Click Save
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Installing a Wall Mount for the Cisco Unified IP Phone
Before You Begin
Figure E-2 Preparing the Handset Hookswitch
Network Port on the Phone RJ45 Connector
Installing the Phone on Wall Mount Plate
Figure E-4 RJ45 Connector in the Wall Mount Jack
Figure E-5 Mounting Holes
Firmly slide the IP phone down into place Figure E-6
Phone bracket
Installing the Bracket
Figure E-8 Mounting the Wall Bracket
Figure E-9 Attaching the Phone Bracket
Figure E-10 Preparing the Handset Hookswitch
Figure E-11 Attaching the Cables
Figure E-12 Attaching the Phone to the Wall Bracket
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ADA Non-Lockable Wall Mount Kit for 6900 Series
Cisco Unified IP Phone Non-Lockable Wall Mount
Package includes these items
Components
Install Non-Lockable Wall Mount Kit for Phone
Figure F-4 Mount the Wall Bracket
Figure F-5 Attach Phone Bracket
Proceed to Before You Begin, page E-2
Remove Phone from Non-Lockable Wall Mount
Figure F-7
Figure F-8
Protocol
Features
Protocol Features
Sccp SIP
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Numerics
IN-2
IN-3
IN-4
IN-5
IN-6
IN-7
IN-8