Cisco Systems 3.0(10) manual Cisco WebAttendant

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New and Changed Information

Cisco IP Phone 7910 and Cisco IP Phone 7940 Compatibility Issue

Cisco IP Phone 7910 and Cisco IP Phone 7940 are only supported by

Cisco CallManager Release 3.0(5a) and higher. If you are running an earlier version, you must upgrade to a later version at http://www.cisco.com/cgi-bin/tablebuild.pl/callmgr.

New Software Features in Release 3.0(6)

The following sections contain new and changed hardware and software features in Release 3.0(6) of Cisco CallManager.

Cisco WebAttendant

Cisco WebAttendant supports the traditional role of a manual attendant console. Associated with a Cisco IP Phone, the application allows the attendant to quickly accept and dispatch calls to enterprise users. An integrated directory service provides traditional busy lamp field (BLF) and direct station select (DSS) functions for any line in the system. The application is Web-enabled and, therefore, portable to Windows 98, NT, and 2000 platforms.

As one of its primary benefits over traditional attendant console systems, Cisco WebAttendant monitors the state of every line in the system to efficiently dispatch calls. The absence of a hardware-based line monitor device offers a much more affordable and distributable manual attendant solution than traditional consoles.

Note Each Cisco CallManager in a cluster can process as many as 2000

Cisco WebAttendant calls per hour.

Release Notes for Cisco CallManager Release 3.0(10)

 

78-13493-02

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Contents Release Notes for Cisco CallManager Release Contents Determining the Software Version System RequirementsNew and Changed Information New Software Features for ReleaseBackup Utility Important Notes for ReleaseCompatibility Matrix New Software Features in Release Service ParametersUser Interface Enhancement Global Call ID Strong EncryptionService Parameter Restart Conditions Cisco WebAttendant Tech Prefixes Service ParameterSupport for New Cisco IP Phones New Hardware and Software Features in Release 3.05aMulticluster Scalability and ITU-T H.323 Enhancements Tapi 2.1 and Jtapi 1.2 Service ProvidersCisco IP Phone Services on Cisco Pixel-Based Display Phones Corporate Directory Dialing from Cisco IP Phones Additional Mgcp Support for Cisco VoIP Gateways Cisco VG200 FXO Hookflash SupportAMIS-A Support User Interface Enhancements Computer Telephony Integration Important Notes for Release 3.05aBAT Reinstallation Intercluster Trunk ConfigurationIOS Version New and Changed Information Resolved Caveats Release Resolved CaveatsResolved Caveats Summary Explanation Lineerroperationfailed Summary Explanation Summary Explanation Release Notes for Cisco CallManager Release Summary Explanation Summary Explanation Summary Explanation CMTerminals -- Firmware Summary Explanation Cisco CallManager Release 3.09 Resolved Caveats Summary Explanation Summary Explanation Summary Explanation Installing Cisco CallManager Release Summary Explanation Release Notes for Cisco CallManager Release Cisco CallManager Release 3.08 Resolved Caveats Summary Explanation Resolved Caveats Release Notes for Cisco CallManager Release Summary Explanation Summary Explanation Summary Explanation Summary Explanation Cisco CallManager Release 3.07 Resolved Caveats Summary Explanation Resolved Caveats Summary Explanation Cisco CallManager Release 3.06 Resolved Caveats Summary Explanation Resolved Caveats Summary Explanation Summary Explanation Summary Explanation Summary Explanation Resolved Caveats Release 3.05a Summary Explanation Summary Explanation Summary Explanation Summary Explanation Summary Explanation Open Caveats for Cisco CallManager Release Open CaveatsOpen Caveats for Cisco CallManager Release Ddts number Description Ddts number Description Ddts number Description Ddts number Description Release Notes for Cisco CallManager Release Ddts number Description Release Notes for Cisco CallManager Release Ddts number Description Ddts number Description Ddts number Description Release Notes for Cisco CallManager Release Ddts number Description Ddts number Description Ddts number Description Release Notes for Cisco CallManager Release Right click My Network Places Documentation Updates ParamName Values Description New Service ParametersLinecallinitiaterequest Documentation Updates ParamName Values Description ParamName Values Description Unknown Documentation Updates ParamName Description Service ParametersParamName Description ParamName Description Documentation Updates ParamName Description Server Name Change Running Show Tech ChangesOmissions Cisco CallManager Service Parameters Cisco Messaging Interface Service Parameters Cisco Tftp Service ParametersCisco Enterprise Service Parameters Cisco IP Voice Media Streaming Service ParametersErrors Incorrect Name of MwiSearchSpace Service ParameterIncorrect Definition for HoldType and ToneOnHoldTime World Wide Web Documentation CD-ROMOrdering Documentation Cisco.com Documentation FeedbackTechnical Assistance Center Contacting TAC by Using the Cisco TAC WebsiteContacting TAC by Telephone